Very disappointed with the outcome of my extensions. The woman who did my extensions appeared to be the manager. she had red hair. I was told I had to get 6 packets of hair extensions which cost about 900€. I expressed that I didn't want that much hair and was only looking to get 3 or 4 packets max. She told me that it wouldn't blend if I didn't get 6. My hair wasnt even that long or thick. She used 5 full packets and only 3 bonds out of the last packet and still charged me for all 6. I didn't even want to get that much hair. she also cut into my hair to blend them which looked awful when I removed the extensions. they were way too thick and heavy and not what I wanted. It felt like she didn't really care and just wanted to get me out of the chair as soon as possible. I went back a week later to get some of the bonds removed as it was far too heavy and it wouldn't even stay up in a ponytail. She seemed annoyed that I came back and came across quite rude. The quality of the hair is very good but I felt I was mislead and taken advantage of. When I went to another extension salon to get them removed and new extensions refitted, I was told that I did not need anywhere near as much hair as they put in and that I only needed 3 packets. I won't be returning to platinum and it is a shame I wasted so much money there. read more