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Platinum Auto Repair

5.0 (1 review)
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Services - Platinum Auto Repair

Check engine light

Engine oil light diagnosis

Auto general diagnosis

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Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

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2 months ago

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James Street Automotive, LLC

James Street Automotive, LLC

(4 reviews)

Scott did a great job helping me with my wiper blades. Excellent customer service. Heyread more

I don't want to make this a review that hurts James Street Auto or their future business, because…read moreChad was very nice in interactions. However, I can't say I was totally satisfied with the outcome of my two trips to James Street Auto. On the first trip, I had a tie rod fail on me. I had it towed to James Street after a fair quote on price and timeline. I realize Chad does't have a huge staff and he's basically running the place on his own, but he did not keep me informed throughout the process very well. It took about a week and a half, which was much longer than he had said in our first conversation. The work seemed good and the price was VERY fair. Despite the timing, I was happy. He warned me my ball joints had some movement but he wouldn't worry about them right now. He failed to have the wheels aligned correctly the first time due to this. As I left, that same day my alternator failed. I needed up replacing this myself to avoid further cost. I chalked it up to coincidence. Then about a month or two later, a ball joint failed. Chad had warned me, so I wasn't too surprised. I had my car towed to James Street Auto again. This time the quotes for parts were just as fair as the first time. However, the labor was much higher. He replaced all of the ball joints and a sleeve on a tie rod that had been damaged in the process. Again, communication was poor. To get updates, I was forced to call and ask. My car was there for over two weeks. As he got the wheels aligned this time, a coolant hose blew out of the intake and sprayed coolant everywhere. (again, this was when they still had the car). To replace the intake he quoted me at $400 for the part (I searched the same brand and kit he mentioned and it retailed for $150) and 5 hours of labor but he also said he could try to epoxy the hose back for just an hours labor and it may hold. If not, we would just have to pay to replace the intake. I had him try the epoxy. I picked up the car and drove it away and it was running poorly. It was missing as I drove. I took it to an out of town mechanic I used all the time when I lived further north. They found the intake was still leaking, so the epoxy had not held. They replaced the intake for the cost of the part (150) and 2 hours of labor. A fraction of what I was quoted at james street. As for the "missing" on the engine, the epoxy had leaked into where the spark plugs are housed, so I had to have all the caps replaced. It's all a very unfortunate situation. Chad was very nice, but I never left his shop without having further problems - yes, my car has over 150,000 miles, but I've had much better experience elsewhere. He is very fair on pricing parts, but the labor seems to be quoted high.

Quality Brake & Auto Service

Quality Brake & Auto Service

(9 reviews)

Was able to get an appointment pretty quickly. Had rear brakes done. Quick and reasonable pricing…read more Friendly folks at the counter. Definitely will be a repeat customer

The first brought my car to have my breaks done it seemed like it was a Christian company, honest,…read morefriendly, and reasonable price. However, I brought my car to have them repair my power steering repaired. They called me and told me that it was fixed. But when I arrived at home my power steering was still leaking and I had to keep putting power steering fluid to work. I took my car back to them again to fix it. Once again they told me it was repaired. A few days later my wife was stranded while shopping for over an hour because the hose that they replaced was an inferior hose. I had to take my car to another repair shop and they told me that whoever replaced that hose was not a proper hose and it didn't even have a clamp on it. I called Quality Break and Auto repair being that they didn't do the job correctly after two times of bringing my vehicle to their shop. I called them to ask that some of he money be returned to me being that I had to pay over $600.00 again to actually have it repaired correctly. I was told that there was nothing they could do! I'm a prior Veteran who is 68 years old and on Social Security we don't receive a lot of money from Social Security. one would think that they would stand by their work, but not so!!! So much for being honest. One thing is for sure they lost a customer!

Platinum Auto Repair - autorepair - Updated May 2026

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