One of the best property management companies I've ever worked with. Jimmy was in charge of fixing…read morethe condo I'm staying at and he did a phenomenal job fixing everything that needed tending to. He didn't forget anything and DJ made sure everything in the entire house worked absolutely perfect before they left. They even coordinated a complimentary carpet cleaning. I mean wow talk about going the extra mile. 5 Stars through and through for Jimmy and DJ. Also Sean the owner was extremely helpful and went above and beyond to correct some pretty bad issues we were facing. I've worked with a lot of different landlords and property management. These people are really at the top of their game. I would absolutely consider leasing another one of their properties.

The condition of the house we rented was extremely disappointing. Additionally, the repeated and…read morepersistent requests from Holland for post-move-in, tenant-conducted condition inspection updates felt excessive and invasive. We were required to submit a minimum of four photos of every space in the house, along with an itemized list of additional close-up images. This process seemed unnecessary and disproportionate to the purpose of documenting the property's condition. It felt less like a standard inspection procedure and more like an attempt to monitor tenants for undeclared pets or additional occupants. What made this especially frustrating is that the issues with the property had already been documented in their own pre-move-in report, and no repairs were completed prior to our move-in date. In the course of three months we had 4 maintenance service calls, at the time we broke our lease there were many more appointments scheduled. Judging by the fact that we've received mail for at least 6 previous tenants--Holland has a very hard time keeping people in this very worn-out house.

The kindness and professional support in helping was high quality…read more I know they're busy but it felt like I was heard validated and over all sincerely cared about. I send a warm thank you for all that they did for me! Even if I left early it was honored well! You would do well to work with them and all the staff it's a great place to be part of!

Overall, living here was a very negative experience Pros:…read more- Close to where I work, so had the ability to walk to work. This was the primary reason I chose to move here. - Maintenance was quick to respond to any issues submitted and resolved the issues quickly. - Honestly, besides my interactions with Nick (one of the office staff) and the mature trees and landscaping, I did not like living in this apartment complex. Cons: - Neighbor kids stole my package deliveries. - Smoking is allowed within 10 feet of the buildings, which essentially equates to someone blowing poison into your open windows. - Old, decrepit apartments. Here are some reasons I disliked my actual apartment: -- The vents are interconnected. My neighbors constantly cooked what smelled like old meat, and the smells invaded my apartment through the bathroom vents. There was no escaping this. -- The ceilings are low, which leads to a cramped living environment. I could touch the ceiling without stretching. In the fall and winter it felt too close and confined. -- "Luxury" upgrades were the opposite of that. The cheap vinyl flooring was stained and it was unable to be cleaned. The cabinets were refaced with cheap and buckling plastic. The tubs in both bathrooms were inserts but they weren't an exact fit; because of the space between the underlying tub and the new one, there was a constant creaking when taking a shower. I wouldn't be surprised if at least one or two people haven't broken through the fiberglass of the replacement into the original tub. The ceilings are cracked and peeling. It was common to periodically sweep up dust and paint chips from what fell from overhead. -- Three months into living here there was a brawl outside my apartment. There were gunshots and police and screaming. It was chaos and it was only pure luck that no one was injured or killed. -- Administratively, there were many hiccups on the part of the staff. They did not deliver my 90 day lease expiration notice on time (it was several weeks late even after I notified them). -- There are many nickel and dime charges, and hidden fees buried in the paperwork that are either misleading or predatory. This place is lousy with fees and fines. -- There is dogshit everywhere. -- Based on what I saw, children are not accompanied by parents. Last summer I almost ran over a small child riding around the parking lot in an electric toy car. She darted out from between two cars as I was turning a corner. Not a parent in sight and no one appeared when I honked my horn. -- When my lease renewal came up, the new rate was hundreds of dollars higher than the first year. I don't feel that rate increases at the Commons at Dawson Creek are flat, but are instead based on what management thinks you can afford. When I submitted my 30 day notice I was approached by the manager and asked if I would consider staying if she removed the rent increase. - If you end up renting here, be aware that you will be charged a $250 cleaning fee regardless of how clean your apartment is when you depart. It's buried somewhere in your lease. In my opinion, I don't believe that they actually perform any cleaning. When I moved in the place wasn't professionally cleaned. It wasn't terrible, but it wasn't $250 clean. In summary, these apartments are basically people storage. Some of the people renting here are (or seem like) subsidized renters. There are many other places to rent in the area that are similarly priced or cheaper but that are nicer in terms of what you get for the money. I do not recommend renting here unless you are a subsidized renter or you enjoy living in old apartments in a wild west, anything-goes environment. Avoid if possible.

By far the WORST rental experience of my life. They do not follow Oregon tenant laws and they will…read moretry and nickel and dime you for everything. We broke our lease because the management was so poor. Owners use them because they are cheap. Do not, I repeat, do not rent a house that is managed by this group.

Not impressed by these folks unfortunately! They had poor communication skills and very untimely in…read morefixing issues in our home (ie- septic tank overflow into our bathtub took over a WEEK to fix, and a broken heating system took almost two months in the dead of winter). It is very clear that their aim is to save the most money for themselves and not accommodate their renters first and foremost. Other than that, we had a good experience with their level of customer service when we were able to reach them. Beware: if you provide your email address to DeAnna she will sign you up for spam realty email lists without your permission.

If you are the owner of 1341 NE 87th Avenue Hillsboro, OR or any other properties listed currently…read moreor in the future with IPM you missed out on a tenant that: Stable job - works for the government 800 credit score Savings and investments Zero debt Prior homeowner Prior landlord Non-smoker No criminal history I contacted IPM Saturday afternoon and got voicemail. No response Saturday. I emailed them on Sunday. No response. I called them Monday morning and was told all the leasing folks were in a meeting and that they would call me back after 11:15 AM. By 3:30 I had received no call back. I called them yet again, expressed my frustration and they sent me to someone quickly. But another full day of rental search was wasted. A showing was scheduled for 12:00 PM Tuesday. At 4:44 PM I finally received my confirmation text. By 4:46 PM they changed the showing time to 12:30 PM without talking to me. Tuesday morning at 10:23 AM I received a text message to confirm my showing. I responded. At 10:33 AM my showing was cancelled. Avoid at all costs if you are a potential tenant or a homeowner looking to rent your place out. If I could give less than 1 star I would.

Just wanted to update that I never heard anything from the owner. Unfortunately due to their shady,…read moreslumlord management style I refuse to speak to anyone at this company without written record. A response on yelp is performative at best. Summer update - they leased an apartment to me advertised with A/C and guess what! IPM never inspected the air conditioner prior to executing my lease agreement. This will be the second appliance they've failed to inspect including the washing machine that was eventually replaced. It's been another 6 week ordeal with them trying to replace the air conditioner - which is covered as a habitability issue under Oregon law. What a coincidence the unit they purchase is defective and stopped working after one day. It's been above 80 for the last two weeks, the unit I'm renting on SW Montgomery downtown is 0.5 miles from the justice center. With the protests going on I'm unable to open any of my windows due to tear gas. Not only that but I am working from home due to the pandemic. The street is EXTREMELY loud with tons of street traffic. The unit is very poorly built and not properly insulated. I had an issue with ants that was resolved but even the exterminator was shocked that the walls and floorboards weren't properly joined together. Apparently they are also owners or connected to a company called Holland Properties. The maintenance manager's email signature has both IPM and Holland Properties listed under it. Check out the reviews for Holland Properties - all the reviews from former tenants and people using their property management services are 1-star reviews. They seem to have 4-star reviews only for their realty services or people whose homes they've managed. I'm sure they're clueless about how drastically they're being ripped off. Bottom line owners and tenants avoid this company like the plague!! They will charge you outrageous monthly maintenance charges (saw it on paperwork my unit is being charges $350/month) just to do absolutely nothing / the bare minimum / claim they can't fix anything. You literally need working knowledge of Oregon law to get this company to do anything. If I could give negative stars I would.

SauCo effectively represents tenants rights, but does zero for owners rights! They mismanaged our…read moreOrenco lease termination, refused repair of drywall damage and paint, incorrectly withheld $$ on final disbursement. Our Property Management Agreement has been terminated. I do not recommend SauCo and will provide more details if contacted. SauCo claim of pre-existing damage is false: see Zillow listing photos for as-purchased and as-leased condition - https://www.zillow.com/homedetails/6346-NE-Southbrook-Ct-Hillsboro-OR-97124/72626795_zpid/ Then see post-lease photos - https://drive.google.com/drive/folders/1a7fgnLA_XuZ5UwIdB-Kypd1rvwzPZPO_?usp=sharing We have previously leased out single family homes in Northern California and Seattle. This was worst Property Management experience ever.

So my neighborhood was sharing concerns about a property that is overseen by Sauco. Multiple…read morenieghbors and mysrlf have reached out with concerns regarding the tenants. With no follow through or response. I hope someone gets back to us. We are very concerned about the type of tenants they are leasing to.

We rented a house with RoseCity Property Management for several years. Excellent experience…read moreoverall. Jayesh is knowledgeable, attentive, and accommodating. We would choose this business for any rental property management needs as a landlord or renter.

I have met with Mr Shah a couple of times and have been very impressed with his dedication to his…read moreclients and the professionalism, knowledge and honesty he puts forth. As a realtor, I am always looking for property management companies to assist my investor clients and I will definitley be referring all my clients to him.

I have been renting from APM for 8 months - and should have ran when I saw the initial red flags. I…read morehad to request numerous cleanings prior to moving in, a removal of a rusty, broken BBQ, yard tools, and documented evidence of pests. However, because of the market - I had to settle and move in. Since, I have discovered and documented silverfish, carpet beetles, carpenter ants, buprestid beetles, and accompanying larvae. These bugs are literally crawling out of cracks in the floors and molding - and I have found them in recently washed clothes, my sons toys, etc. I have woken up to these pests crawling on my bedspread. Needless to say - I am no longer able to sleep comfortably at the home. It has been 20 days since I requested a remedy - it took 5 days to get an exterminator out, and after two visits, I am still finding pests. I have found a place to move in order to escape the infestation, but APM will not let me out of my lease - even though this place is uninhabitable and my personal belongings are being ruined. Not to mention - it is simply unclean and unsafe for a toddler. Additionally, the added time and expense of sanitizing every article of clothing, bedding, and personal affects and packing in plastic totes (I have had to purchase at least 20 of them) is unbelievably laborious. I began packing my things in traditional cardboard boxes and would find pests INSIDE the freshly packed boxes within a day. After repeated emails, the manager literally said "I guess I'm confused on the timeline" and didn't understand why I was upset. I realize that by writing this review, they will likely withhold all of my security deposit when I turn in my keys (as evident by other reviews) but I am willing to take that financial hit to communicate what an awful and disturbing experience this is. Do NOT rent from this company.

Elizabeth Carranza is the most unprofessional woman I have ever dealt with. Placing deadlines on…read moreholidays making it impossible to get the information we needed because the business' were closed, essentially calling me a liar when I mentioned that none of my previous landlords had any record of her trying to contact them, and making me do pretty much everything but run my own credit report for my application. She couldn't even read my paystub properly and said my roommate and I didn't meet income requirements when I alone make 2X rent for the property we applied for. Their process was so horrible I had to contact my lawyers before I finally decided her attitude and lack of competence wasn't worth the stress. DO NOT APPLY FOR THEIR PROPERTIES!

DISGUSTINGLY UNSANITARY…read more not first time compactor breaks but they will never credit your trash fees

We've had our water shut off unexpectedly 4 times in the past month. The staff send out poorly…read moreworded notices for the wrong day or do not notify residents at all. They send more emails about food trucks than they do safety concerns. The office staff has consistently proven themselves to be highly incompetent and unable to address basic questions. They lose your packages at the front desk and can't keep staff members around longer than a few months. The safety has also been an issue; break-ins, dangerous off leash dogs, just to name a few. The only good thing about this place is the maintenance crew as they fix the myriad of broken appliances in the apartment. Your money can be better spent elsewhere. Don't waste your time or energy with this complex.

ABSOLUTELY TERRIBLE PROPERTY MANAGEMENT COMPANY. STAY FAR AWAY. I DO NOT RECOMMED. We were tenants…read moreof a property they managed and they have yet to refund us our security deposit that was due July 2021. It is now almost October 2021. We will be taking them to small claims court as they have ignored our calls and emails.

They managed by property in Hillsboro for 4 years and then the owner got sick and closed the…read morebusiness. They never returned the security deposit and swindled all the property owners who they managed.

As Executive Director of Manufactured Housing Communities of Washington, I have known and…read moreinteracted with Sterling Properties for over 15 years. They stand out among our over 500 members for their exceptional professionalism as demonstrated by their being selected to develop and conduct a comprehensive training program for our other members. Their high level of commitment to their clients has singled them out among management firms as evidenced by the consistently positive feedback I have received from their clients. They are known for not only excellent management of the physical property, but also for their ability to deal effectively with resident concerns. Their mastery of all state and federal regulations is an added bonus to any property owner. If you are searching for the Gold Standard, look no further. .

"Sterling Properties Real Estate Services LLC assumed management of Lone Oak Trailer Court, Oak…read moreGrove, OR on June 1, 2026. Their introduction letter named the company but no individual property manager contact -- a potential violation of ORS 90.305. Multiple residents called Sterling repeatedly for weeks with no callbacks and no responses. When I called their Vancouver, WA office requesting our property manager's contact information, the receptionist refused to provide a last name and was shockingly rude. June & August rent statements arrived with zero Sterling contact information -- no address, phone, email, or website -- despite their introduction letter devoting an entire page to payment instructions. July rent statement included a page with contact information, but only after I sent Scott Hess a copy of my MMCRC complaint. After I cited ORS 90.305 in writing and contacted their licensed property manager Scott Hess directly, Sterling responded promptly and provided individual contacts and park rules. Prior to that: weeks of silence. Our community consists largely of working class residents, many non-English speaking, elderly, and disabled. Sterling's responsiveness appears directly proportional to how much leverage a resident has. Documentation exists. MMCRC has been notified." For context: our previous management company, Pure Property Management & owner property management people, were responsive, professional, and respectful ~ unlike Sterling.