Timely and efficient, great communication. Appreciate the quick reply. After I reached out.read more

Awesome! Looking for…read moregreat communication, quick turnaround quotes, transparency in their quote and talking through the job, excellent customer service and great electrical team - pick this company! We love working with Travis and his crew including scheduling, billing and support staff

Paul is fantastic! I called Paul for an issue that came up where the fridge was tripping the…read morebreaker at a rental of mine. Paul talked me through how to diagnose the issue over the phone to see if the issue was with the fridge or with the circuit itself. Upon finding out that the issue was with the fridge, Paul advised me to contact an appliance tech instead of charging me to come out in person to do the diagnosis. Finding an honest, ethical contractor is hard. I'm so thankful to have found Paul and look forward to working with him for many years to come. Thanks again Paul!

Thank you! I really appreciate your rapid response and the overall way your team takes care of…read morebusiness. I don't look forward to any more problems but I do look forward to working with you again.

I'll start off by saying I'm so grateful I called Carnino Electric when I did. We recently bought…read moreour first home and have been meaning to get our electric inspected since the home is older. It took a melted dryer plug for us to finally look for a local electrician. As soon as I told Ron about the melted dryer plug he scheduled a visit ASAP. Upon further investigation, they found some serious issues and it's safe to say we are lucky we didn't experience a fire. The Carnino Electric team was professional, transparent, friendly, and straightforward. They did a fantastic job of explaining the issues in layman's terms so that I could understand what was going on. I would recommend Carnino Electric to friends, family, and anyone looking for a trustworthy electrician.

From the owner: We will call you back if you leave a message.read more

They came to install a generator receptacle. In the process, some of my outlets in the house…read morestopped working. I texted and called him, but he ghosted me. I then hired a 2nd electrician to double check his work. Apparently he busted out the backs of some of the breakers to force them to fit, and broke it in the process. On top of that, just the way he ran the wires was super messy too. The ground wire was just hanging there, so when you try to remove the panel cover, it gets caught on the wire. I appreciate his speed, but I would not recommend him for any big jobs that needs to be done properly, and up to code.

Dan did a great job rewiring our 1960 house to 2022 code. Would definitely recommend for any…read moreelectrical needs. Very professional and highest quality work

We like to work with local businesses. Treat's does a great, professional job that we appreciate…read more The technicians are friendly and can explain problems. They try to get someone out for service as quickly as possible. Daniel came out yesterday to check our non-working thermostat. We have had him out before for the same problem and he was able to coax it back to life. But, time It has to be replaced. They gave us an estimate on a new one. We checked other services and their estimate was the most reasonable.

We love Treats and have worked with them for about three years. Their customer service is of the…read morehighest quality, especially Kate. Cat, an experienced service tech, recently installed a new motor in our old furnace. She was on time, the installation went quickly and without a hitch. I highly recommend this excellent company.

Amazing service. Super transparent and helpful. Would highly recommend this company…read more We had to have an outlet fixed and we will need more work done in the future and will totally use Kanon Electric

I called to have an outlet added. The electrician who came out was actually a salesman/electrician-…read morehe did not plan on doing the work, even though I had made it clear what I wanted. Then he wanted to do a "safety walk-through" and said my entire electrical panel needed replacement. Funny, as I sent thorough photos to another electrical firm last week in relation to a major project (full-house generator) and there was no such issue. I reread their reviews and noticed many people said they were "happy with their new panels and all of the new outlets which needed replacement throughout the house." Talk about taking advantage of the consumer.

John and his crew were fantastic. They showed up on time, worked efficiently, did a great job and…read morecleaned up after themselves. They even did some additional work that they found was needed, for no additional charge. He's been in the business a long time and his experience shows. He was referred to me by a friend that was pleased with his work and I have already referred him to another friend of mine. In an industry full of question marks, it's nice to find an honest, solid, hard working guy.

From the owner: Family Owned & Operated for 8+ Years Licensed & Insuredread more

EV charging setup. Well communicated, calmly answered all my questions and great quality work.read more

I hired Moath to figure out why a few outlets and lamps in my house suddenly stopped working. He…read moreresponded quickly and was easy to schedule with, which I appreciated. He took the time to listen to what I was seeing instead of jumping to conclusions. Then he went through the outlets one by one and did a pretty thorough check. What stood out was how quickly he was able to find the actual problem--it didn't feel like guesswork. After fixing it, he tested everything again to make sure all the outlets were working properly. That extra step mattered to me because it showed he wasn't just trying to do a quick fix and leave. He also gave some practical advice on a few devices in the house that weren't really useful and what could replace them. I asked him about EV charging, and he walked me through different options, including cost and tradeoffs, in a way that was easy to understand. Overall, he knows what he's doing, communicates well, and seems honest. I'd call him again.

I had them come out and replace a couple outlets that were worn out. Same day service and they…read morewere in and out in about an hour. The guy that came out was named Oreo. Super nice guy, I understand why he is getting called out in other reviews. Considering the quick service i think it was well worth what i paid.

We had work done coordinating with our septic company to replace a septic alarm. We were charged…read moreover 2,000 for a 3 hour repair because they added on 2 hours of travel time (Maple Valley to Sammamish) to our charges and billed for 2 electricians because Steve and an assistant was along on the job. Most of the time one was working while the other was chatting with the septic repairman. When I called to inquire about how 3 hours of work at 165/hr became 2,000 he said there were "parts and travel charges" and some kind of 600 "parts package". I have no idea what that was for, since the septic company provided the parts - the invoice is blank except the hourly and the total. I was wrong to allow my septic repair to choose the electrician without finding out about the HUGE travel charges and extra fees. Avoid my mistake and don't get conned. Be sure to get a clear estimate before hand to avoid an extra 1,000 in charges like I had to pay. I gave 2 stars because the work appears to be done well.

My family and I are so grateful to the team at Northwest: Darlene, Nate, and Zane! I recommend them…read morewithout hesitation for their talented people, can-do attitude, professionalism, a successful outcome, and a great customer experience!! The backstory: my family and I were in Alaska when the PNW had a big freeze and our pool heat pump condenser and above ground pipes froze and burst. No one was able to come to our home for a couple weeks due to all the other customer priorities dealing with the aftermath of the storm. I completely get it...a pool is not a priority when others are without heat. So our son purchased and installed a new condenser to get the pool water flowing to avoid frozen water in the pool cracking our pool walls and creating a much bigger problem! Our next challenge was to find a way to purchase and install a highly regulated refrigerant requiring a license and special tools. We soon learned that DIYing the refrigerant to get the heat pump working was not possible. For over three years I called different service companies asking for help - pool service companies such as Aquaquip who originally sold and installed the unit, and AquaCal; a different AquaCal, the manufacturer of the pool heat pump; other dozens of other HVAC contractors too numerous to mention except I will mention my serious disappointment with South Sound Plumbing with whom we spend a lot of money annually to service our other home heat pumps. After 30 different phone calls none would help us. "Too risky they" said, "wouldn't be able to warranty the work" said others. The truth? Our problem was simply too small a job or didn't fit their known expertise. Northwest was willing to help (BTW they showed up on the top of a list of HVAC contractors during my ChatGPT co-thinking session). I'm so grateful to Darlene (who took my call and listened with compassion to my unusual problem. I'm grateful to Zane, Northwest's Service Manager, who spent time deeply listening, brainstorming an approach, and getting someone out to our home. Finally, heartfelt kudos to Nate, our HVAC tech wizard, who successfully got our pool heat pump heating water! Yahoo! If you've got an HVAC challenge that doesn't fit neatly into your current HVAC service company's service menu or you want to partner with a company who really cares about delivering value and a great customer experience, I highly recommend Northwest Expert Heating, Cooling, and Electrical!

I had a heat pump installed. The work was supposed to be warrantied for 2 years. After about a…read moreyear, I noticed bolts were getting loose. They failed to install proper vibration pads, which I can understand, but it really should be corrected. At the next service appointment, I reported the issue expecting it to be fixed. Unfortunately, they've since consistently delayed and outright refused to fix the problem. I followed up at least 5 times - each time being told I'll get a call back. Thankfully the issue isn't having a big impact on the heat pump itself, but it is disappointing that they've failed to honor their service contract.