Good crew workers, but absolutely terrible communication from the office staff and supervisors!…read more The guy who did the initial inspection and estimate didn't describe the layout of our crawlspace to the crew correctly, so our 1-day job couldn't be finished on Day 1 (and because the on-site crew couldn't reach any supervisors to get guidance on how to proceed with a new plan since the original plan wasn't right). So a 1-day job that started on July 20th didn't get done until August 1st because they kept saying the crew was coming on a certain date/time but nobody would show up, so I'd contact the office again and they'd say the crew was coming but nobody would show up, and when the crew did finally get back here they had been told that we had removed a bush that was in the exact spot they needed to put a drain BUT NOBODY HAD MENTIONED REMOVING A BUSH TO US! And, once again, the crew couldn't get in contact with the supervisor! When he did finally talk to a supervisor they asked him if we wanted to have the drain set up in a different way that would mean the job got done that same day BUT their warranty would be invalid!! UM NO are you serious?! Absolutely asinine way to do business, I am shocked that they still get customers at all! So yeah, nobody from the office had called after the first appointment went awry to explain the situation and what they would be doing to fix it, nobody called when we had complained of the lack of communication to explain what was going on, but you can be SURE they billed me immediately after the job was finally done! No delays or waiting around to hear from their billing department haha. We will take our business elsewhere next time we need work like this done, for sure.

I had some work done at my home that was never completed. I have never had anyone contact me to…read morecheck on what has been completed. I am very disappointed with this company and would not recommend to anyone.

Jason R and Chad D did a great job fixing my sinking walkway. They were punctual, professional and…read moreexplained the process in ways that I could understand.

I hired Foundation Systems of Michigan to encapsulate my crawlspace. The crew they sent did the…read morejob in 5 hours, way to fast. I went down there to inspect and saw a horrible job. There were a couple rips in the material, the taping on the seams between sheets zigzagged; and this is on the factory cut edge that's perfectly straight. They used the spray foam to adhere the tarp to the cinderblocks. Some spots have huge spray foam globs that sank and pushed the material out creating air gaps. The only way that can happen is there is a critical shortage of fasteners holding the material up, I've seen less than 10 on the whole job so far. There are spots where the spray foam looks like melted cheese, its disgusting. The entire area has a layer of dirt and hundreds of spray foam turds along the walls. The two 'doors' they put on for $1000 were 2x4 and pvc board with 2 screws, absolutely unacceptable. When I called to talk to the crew they said they had swept out the area, I laughed and hung up on those liars. There is numerous work material trash left under there including a 2 tank spray foam setup. They also spray foamed 2 interior walls that were not part of the work plan and didn't need it. I had the supervisor come out to take a look and he pointed out more things wrong and said this needed to get made right. Guess someone forgot to write something down because when the next crew came to make repairs, they didn't have the materials they needed cause it wasn't written on the work service order thing. It's a month later and I still haven't received any before or after photos from them of their work but boy am I glad I went down there and took my own. I know it can be grueling work, but for something that is supposed to bring peace of mind about your home, this has been a nightmare. If you need go with anyone else