This place has been very nice to our pets and to us! They took us right in from of out of town and…read morethe care was great. When ever we need anything they are willing to help us

My brother brought our cat here to get fixed and we were suppose to pick him up at 3 and he calls…read moreto to tell me the cat passed away no why or what happened anything just a hey your cat passed away while in recovery will never bring any animal here how do u bring a perfect healthy cat to get fixed was in recovery vital signs were all good they all left went to lunch for about 45 minutes come back and the cat is dead I wouldn't bring another animal here if you want them to live

It was not my intention to just board my rescue dog at the first place available, but I was…read moredesperate and my neighbor said to go there, so I did. Sometimes I think I should have checked into other places. I never have. My dog comes home happy and tired from daycare (she goes once a week.) She comes home happy and healthy and tired from boarding. Her last stay was 11 days! They know her. I know she can be a handful but I don't even consider an alternative. She is at home with the staff and anyone who has a rescue knows that's worth everything!! Thanks for taking such good care of Brandy.

I am a regular client at WTAH. I had an emergency on a Saturday morning and they were able to get…read moreme in to see the Dr. Being a walk in, I expected to wait, multiple times the Dr and staff apologized for the wait but I was just so appreciative that they got me in. They kept me informed what they were doing and went over the results of his tests. They are all great staff

They were so compassionate when we had to put our dog down, they came to the car and got her with a…read morecart, and took her in through the back so I didn't have to see any one. I was devastated that I had to put her down, and they told me each step as they did it and told me I could stay as long as I wanted afterward. they kept the light off for comfort for the dog and me. I have recommended them to several peopl.

had an emergency. called 25 BEFORE CLOSING TIME and got this message "if you're hearing this the…read moreoffice is closed". nice compassionate care. too busy to answer the phone DURING BUSINESS HOURs

Trigger warning: pet death…read more Dr. Hyder at the Spring Meadows Banfield hospital missed a cancer diagnosis with our dog. She had gained a lot of weight in a short amount of time and Hyder said she needed a prescription dog food back in July 2020. The other vet later told me that Hyder didn't inform us the labs for the dog were very high and that was an early indicator there was something wrong :( Next: September 2020. Our dog is lethargic and nothing like her happy self. She was like this for weeks but we just thought she hated her diet (only a certain amount of food a day and a different brand). But worried there was something else...took her to the Spring Meadows pet groomer and they said her firm belly was worrisome and to get an appt ASAP. God bless them for that. Nothing at Spring Meadows for over a week but I called and got in at this Rossford location at 8AM the next day. Dr. Leopold was amazing. If your pet has terminal cancer...well, no one wants to hear that. But she was calm and compassionate and gave me all the time I needed to understand. Knowing my dog had less than a week (the tumor was huge) we brought her back in a few days later after saying our goodbyes. The vet tech and Dr. Leopold had me come in about 5pm (they close at 6 I think) and let me have as much time with her as I needed to say goodbye. I maybe took a full hour before the procedure. Then once the procedure was done, they said I could stay as long as I wanted to say goodbye. I appreciated that, being given this time yet knowing by this point they had closed. It took a long time to write this review. I miss my doggo, who I rescued from south Toledo years ago, very much. I'm grateful that Dr. Leopold and Rossford Banfield location was such a caring place.

Our Dog has a kidney infection, diagnosed 2 days ago as he had blood in his urine. As his doctor is…read moreBanfield, this is where we had his antibiotics filled - these were sent Thursday, to be picked up this morning. They didn't call us, didn't get it ready & now they are closed for the rest of the weekend, and our dog does not have its needed prescriptions. I wish they treated animals better, and did charge $300+ for antibiotics they never gave us. Crossing our fingers our dog doesn't pee blood before Monday night when they MAYBE have the pills ready.

Banfield doesn't coordinate well with their online appointments or anything else online made and…read moretheir corporate number doesn't help you when there are issues with the hospital. I enrolled my mom's dog online but when my senior mom took him in, the practice manager at this location failed to offer my mom the pending enrollment. My mom's dog had just had a seizure that week. When I called about this, employee Allie who is a shift lead there was rude and unhelpful, stating she didn't talk to my mom. My mom's dog had previously been on OWP for 2 years on my account. I didn't renew but started a separate account. Their focus is that I didn't renew on my existing account. No customer service and questionable care.

Soooo...I've always believed local vets were the best. And I do, most of the time. But I had an…read moreanimal in need and I was surprised by the good care at a chain/retail vet location like this. On multiple instances the vet and the vet techs were caring, gracious, understanding, and handled my anxiety and took good care of my pet. It's pretty convenient as well to get appointments and there's a grooming place right next to the vet inside the store.

Loving, kind, priced reasonable, wise, quick…read more They delivered a litter for us. No negative anything. We drive 40 min. To them .

Horrible place. My dog is blind because of their inadequate care..run away! Then when want to…read morequestion them how this can be they dont return calls and play the duck and hide game. Very unprofessional.

My dog Max and I just completed the beginner level training with Tonya. We loved the class. Tonya…read moreis knowledgeable, organized and compassionate. She provides an environment where the pet and family member can learn and carryover the information that is taught with ease. Her upbeat attitude and ease with dogs and their families makes class something to look forward. The handouts and homework Tonya provides makes learning and follow-through easy and fun! We enjoyed our experience so much that we are signing up for another class. I highly recommend Toledo Dog Training as a great place to deepen your bond with your pet and everything you need to know to have a happy, well mannered dog.

I contacted Tonya to set up training for my dog who has separation anxiety. This is a very…read morechallenging issue and both us and our dog are in desperate need of help in dealing with it. I asked for references first. Tonya told me she would have a former client contact me, but it never happened. I had to follow up to ask about it and the response was, "Oh, I thought they called you" and nothing else was done. Despite not getting the references requested, I went ahead and booked an initial consultation. We had some back and forth on dates but when we finally got things settled, she sent me an email to pay for the training session in advance. The invoice was sent to me on the Friday before Christmas. I was out of town for my family Christmas so I was not checking emails over that weekend. I got an email the following Monday (3 days later!) that she gave my timeslot away and I would have to book another one. She did this without so much as a phone call to tell me that she needed payment immediately to hold the spot. When questioned on why she did this, she told me she thought I was on the fence because we were having trouble getting the dates set for our follow up appointment that would occur 2-3 weeks after the initial consultation. I'm not sure how the dates of the second appointment had any impact on the first that she arbitrarily gave away. I can't speak to how this person is as a dog trainer but her business practices obviously leave a lot to be desired. I understand that she has a business to run but I think a person that really cared about helping a dog and owners in need would at least have had the courtesy to follow up with a phone call before cancelling our spot. Cancelling after only 3 days without payment for a service that had yet to occur and not following up is very unreasonable. Her actions show that she cares more about money than she does about helping. If you want a trainer that really demonstrates that they care about you and your dog, I highly recommend you go elsewhere. Tonya's business profiles states she is "committed to helping you, the dog owner"...you can decide if her actions with me demonstrate that in any way. She did tell me that she would be willing to schedule an appointment at another time but I think I can do much better for my dog. In this case, I believe her actions speak much louder than words....

Horrible experience with Sarah Ryan. My beautiful dog suffering from cancer who had never vocalized…read morein pain throughout her disease and any associated testing, cried out in pain while being injected with the euthanization anesthetic. I'll never forgive myself for using this organization.

I cannot say enough good about this organization. The receptionist Paisley was very professional…read moreand sympathetic to your needs. The doctor, Sarah Ryan, could not have been any better. She was so patient and caring to me and my boy Buster. She explained everything in advance and answered all my questions. It was all so calm and he went peacefully. I would highly recommend this over euthanasia in a doctors office any day.