In the summer of '25 Jill Bowen assisted us with the booking of a newly month long stay in Africa…read more(safaris) as well as our flights to and from. She was amazing. Very patient and helpful. She personally secured our multiple visas when we ran into glitches securing them on our own.

Had a 12 thousand dollar trip to Hawaii scheduled and paid for. The travel documents came back with…read moremy name misspelled. When I told the agent about it, she said that the airline and TSA would take it anyway. i didn't believe her and when I ask for it to be corrected she wouldn't do it. I told her that if I wasn't allowed to get on the plane, that there would be hell to pay. She got all pissy and said she called her lawyer and that she wouldn't help me anymore. So cancelled the trip. Not even a second thought. She lost a twelve thousand dollar sale because she wouldn't ask the tour company to correct my name and then called her lawyer to try to scare me to trying to do the trip with misspelled documents. What would happen if I was in Hawaii, and they didn't take my documents, and I was stuck in Hawaii. Her name is Jill Bowen and I wouldn't deal with her...

Three weeks ago I went to their office to purchase Disney tickets. I was informed they do not sell…read morethem, you have to buy online which is contrary to what the website states. While talking with them they suggested that I discuss our trip with their Disney person and she could put together a package deal for us, so I agreed. Just received a phone call from them telling me how busy they are and she wanted to apologize for not contacting me sooner....and she still didn't have anything for us! Unbelievable from AAA, some of the poorest customer service ever. AAA member for 26 years.....renewal coming up....or not

They deserve ZERO STARS! I made an appointment online with this business for a Notary. I paid $10…read moreto reserve their services. I receive a reminder of my appointment by text the day before. No one showed. No one called. I had my witnesses waiting. I texted the phone number about my appointment and my $10 fee I paid to reserve the appointment. I have NEVER heard back. DO NOT WASTE YOUR TIME. DO NOT USE CENTRAL Illinois notary service and imaging! Please see my attached screenshots for proof of me not being a scam artist as called by the owner. AS of 1/4/26 I've not heard back from owner about my refund.

From the owner: Founded in 2023, Central Illinois Notary & Imaging has delivered reliable, on-demand notary, loan…read moresigning, and imaging services throughout Illinois—right at your doorstep. We're proud to now offer LiveScan Fingerprinting as part of our growing list of services. And we’re not stopping there! Coming soon: home inspections, scale calibrations, and professional certifications, all accessible here and through our upcoming site, CINInspections.com. Our current services include: Notary (In-Person, Remote & Electronic) Loan Signing Services LiveScan Fingerprinting Passport Photos 360° 3D Home Tours (with aerial views) Special Occasion Photography We proudly serve individuals, real estate professionals, financial institutions, law firms, nursing homes, and businesses across Sangamon County and beyond. Our owner is also a licensed real estate agent with The Real Estate Group in Springfield, IL. Availability is always kept up-to-date through our online booking system. We schedule our services around client appointments and phone requests, ensuring prompt, convenient service tailored to your needs. At Central Illinois Notary & Imaging, we’re committed to delivering exceptional service with a personal touch—every time.