This is the second time I rented a RV for a vacation trip. Both times the vehicles were perfectly maintained and clean. Teresa's exolaination was clear and understandable, putting me at ease and confident that I could handle set ups and daily care of the RV. The girls in the office were awesome and made the arrangement so easy. This last trip was for my 60th birthday and has been on of the best week vacations I have ever taken. Thank you Planet RV for helping me celebrate in the best way possible. I highly recommend renting a RV for your next vacation trip from Planet RV... Already to book my next trip in November... read more

Planet RV - RV Rental Near Me - Pompano Beach, Florida

Just go far away. When it was RV sales of Broward (same owner) We sold our camper van through their services. We received a check to be cashed within 90 days. Impossible, as we live abroad. We requested a bank transfer, which was approved, but for $5,000 less than the agreed price (which had already been lowered beforehand without explanation). Since 2020, we still haven't received our money, $25,000. Nothing for such a company, but a lot for a family. The memory of an incredible trip ruined for what? They didn't hear us, didn't listen, blacklisted us, and were dishonest. If you don't want to take any risks, run away! read more

3 years ago, all was well, paid cash for an RV ON consignment to Planet RV from some other poor soul. Trying NOW to sell it, see that we never received TITLE and that the TITLE is in former owners NAME with A LIEN ON IT! They won't answer our calls and referred us to their Chapter 7 attorney.... STEER CLEAR OF THIS ESTABLISHMENT and IF you have an RV on Consignment GO AND GET IT BEFORE THEY SELL IT OUT FROM UNDER YOUR FEET, you will never see a dime, check the reviews, this is NOT the first time they have done this. OWNER was arrested fOR NOT paying almost 500K in sales tax. Funny thing, is NO ONE seems to care that this business is STILL OPEN and operating . I don't know where we go from here. Seems like there is a LONG line of people trying to sue this place and get their money back.... Good luck read more

Gigi and crew, thank you guys so much for everything! My husband and I recently sold our condo and went full time RV life. Neither of us have ever lived in a travel trailer before and knew literally nothing about anything. Gigi, Ivan, and Jared helped us pick our perfect home. They made the entire process simple and worry-free. We had an inspector come out and he gave us a list of repairs which the crew here took care of right away. They have been our go-to for ANY AND ALL questions we've had over the last 3 months. How to flush our tanks, which truck to purchase, how to put a hitch on, how to tow our trailer. Literally every question we've had, they were knowledgeable and patient enough to answer for us. I don't know if they want this advertised, but Jared even gave us towing lessons. He is legit a prodigy when it comes to towing and we knew we were learning from the best. He has been so incredibly patient and encouraging. We are about to set off across the country and really couldn't have done it without these guys' help. Thank you so so much. Lastly, Gigi holds a free event every Friday night at the dealership with food, drinks, and live music. They recently moved to Pompano Beach and the spot is awesome! Highly recommend going for a great night out. read more

Planet RV - Our Grand Design Imagine!! - RV Rental Near Me - Pompano Beach, Florida

Bought a bunch of raffle tickets (for a great cause), they left me a message that I won a prize and to come by and pick it up. I drove about 30 mins the other direction from work to get it. Here is the gag gift she came out with. I wish they would have just not called to make me drive out for this. What a waste of my time! Too bad because we are in the market for a big coach and now I'm concerned how they do business. read more

Planet RV - "Rubber" plant gag prize - RV Rental Near Me - Pompano Beach, Florida

Christina and her crew are top notch. I brought my 2003 Pace Arrow 37A in for various repairs covering both mechanical and bodywork related items. I had called around to other RV repair places and either they could not accommodate some of the work or they simply did not respond at all. Christina gave a straightforward estimate both on the time to repair the rig and the costs associated with it. I was very pleased with the end result. Christina worked with me on all aspects of the experience. The facility is surprisingly clean. The staff is knowledgeable. They even cleaned the rig inside and out and filled all tires with air for no extra charge. I would enthusiastically recommend Planet RV to anyone who is looking for excellent quality service at a fair price. Nicely done, folks! As an aside, mad props to a business run by women in a predominantly male dominated business. read more

scammers they stole my RV. I had my RV on consignment with them , since it wasn't selling at my price of 25,000,. I decided to have a friend pick it up, when I called to tell them he was coming for it. They told me they had sold it for $10,000. I never agreed to that price, and I was never notified also I have not seen a penny .if anyone has purchased a 2006 class a coachman Mirada from them let me know, it can't be legal as I have the title . read more

We placed our Class A diesel pusher on consignment with them last summer. After a buyer was found and then dropped out. they found another buyer, but at a lower price. We agreed on a price, but Planet RV never paid. Multiple phone calls and emails not returned, really shady business. Last night a friend drove by the place and it's an empty field. They've refused to return calls. So we're getting law enforcement and our insurance company involved now--They've stolen my RV. read more

Hire actual trained technicians who are appropriately supervised. But at least they are not cheap!! Only way to describe the work done on my coach (over 2 months) a giant cluster %#%# !! read more

This not a place to buy an RV from, it is day 48 and according to the bank it is day 51, and I have not received my perm plates yet and the dealers does not return call. I had brought my RV in for agreed repairs and service depart greased up my RV on both sides and broke things without telling me. Don't buy here no respect read more

I am intentionally writing this review because after I had provided a deposit and a credit application and was all in the purchase of my RV. When I initially looked at a 2022 CHEROKEE Forest River I found defective power awning arms. I asked them to fix them before pick up and I ended up being approved, picking the trailer and the arms were not fixed yet. I spoke with them about it and not in the written contract; I took their word for it. I was pressed for time having to leave the lot I was in and rented the other 4hrs away. I was told they will be replacing both at their cost and if I leave before their arrival, they wood send the arms and hire, at their cost a technician to replace them. I decided to look at reviews. Then I got scared and anxious because those arms are expensive and time was ticking. I checked my tag transfer registration, title lean, and the service contract and tire insurance I purchased. At that time nothing had been done according to the places I researched, so I called them and spoke with Christine Hurst who I was not to polite to but reassured me they are submitting everything but it just takes a couple of weeks. My attorney told me they were right and just to be patient. Well both Christine and the attorney were correct. The arms arrived and were replace the following week at my location at no cost to me, The title lean was release and now in my name and the following week I received my new tag decal for an additional year to expire. I feel bad about my tone when I first spoke to her but the old reviews were alarming. I have to say I experienced the total opposite. I do not know what their situation was in the past but what ever problems they had before, if they did, remember there are always two sides of the story, were resolved. I found the prices to be fair, my trade in was fairly evaluated and priced, did not find any tricks or charges like in car dealers in the contract (All straight forward) and their service impeccable. I also had a great experience with Ivan Smith. He is very informative and knowledgeable about these trailers and will go the extra mile to get you approved. We went through hell with the continuous request for paperwork but he stuck it till the end. I also left my truck with him to get a distribution hitch installed. I had a hitch on with no key. My hitch was tricky because it has a mechanism that will self-locked itself if tamper with, which I learned from Ivan. Ivan himself and a Tech worked on removing my hitch an entire day. I know this because I was in the area and every time I came to see how they were doing, Ivan was sweating over it, on the phone with dealers and manufacture. When I got my contract I noticed I was not charged even a penny! for labor. They are all very honest, caring and helping people. They sure want your experience to be one of a kind. My advice to you is to be patient. Stay on top of things but understand you need to give them at least 2 weeks (working week days) before you inquire about your service contracts, registration, etc. They file them probably the next day, but once it's received at the other end it takes 7-10 days to be processed just like anything else. If I buy another RV or want to trade this one ever I will definitely return to Planet RV! And I will definitely recommend that if you are shopping for an RV, Travel trailers, etc. to visit Planet RV on Griffin Rd in Dania Beach first. read more

We have an A/C unit on top of the camper that broke down with three weeks left on the warranty, We talked to these folks and they won't repair it under warranty because they will only get paid half of what they would normally charge. Plus they were rude and also said they wouldn't get us in until the end of November. They didn't put the unit in but they advertised that they did warranty work which is why we went there. read more

Chuck!!! Is the best man for this job!!! My experience has been absolutely amazing, Chuck helped me from beginning to end and along with Ivan, made possible for me to have my first RV, his expertise played a major role and his advice was honest and made me realize that his intentions were for me to end up having the RV that i could get the best out of, for me and my family, not necessarily the priciest one. I am so happy with my purchase and so lucky for having ended up doing business with Planet RV. Thank you Chuck!!!!!!!!!!!!! read more

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My wife and I are looking for our full time RV, this place has a great selection of RV's and the best about Planet RV no one follows you from RV to RV you are free to look at any RV's by yourself no pressure. read more

Today's RV repair industry has a reputation for poor customer service and long wait times for repairs. Nothing could be farther from the truth for Planet RV. Gigi and her staff take great pride in quality customer service. The Service manager, Christina, took great care of me when I needed my rooftop A/C replaced. Whether you live in South Florida or are visiting, perhaps on your way to/from a camping trip in the Keys, this is the place to go if you need repairs. If you are in the market for buying or renting, you can also get a good deal here as well. My experience here has been so much better than La Mesa or Lazydays. ** They have moved to a new and better location at 2051 Griffin Road, Dania Beach, FL. read more

Christina was so knowledgeable and helpful during my renovation process. It was a joy to work with her and to know that I was in great hands. My RV needed a lot of tender loving care and thanks to Christina it's brand new. Thanks for all of your help and guidance. Lisa Alonso read more

I wouldn't waste your time. After 3 weeks, no response to an inquiry submitted on their web form, and no return call from the sales manager after a phone call. Apparently the listed inventory on their web site is months out of date and no one seems to care. read more

Be careful and be wise! do not get involve in this place . i was truly taken for a ride with the job. poor workmanship on a roof seal . Be aware from the beginning , Fast talk , know it all , well take care of it , but in reality, they are geared to take as much money as they can. Even a 4 % of your money if you pay with credit card!!!!!!!!!!! On A service job!!!!!!!!!!!!!! Be careful of Christina, she was wrongly trained by the owner GIGI to be a fast talk, bring the money , always right. I smile while writing this ,they really really think people are stupid. The Employees whisper among each other, and the place is always quiet, only Gigi and Christina are the ones that can speak out load!!!!!!! No need to go on with the details, very many negative reviews already here. believe them, stay away!!!!!!!!!!!!!!!!!! read more

Gigi and Ivan and all the staff members here are so awesome they are a loving group of people . They helped me and my husband purchase a travel trailer it was a very fair price as well. When you walk in it truly does feel like home and the associates are very knowledgeable about all their vehicles. Ive seen the bad reviews on this Yelp app but honestly I am a customer and I have been treated with the up most respect and they didn't try to scam us ( as I'm seeing people posting on here ) they actually tried to help us , and are honest business people. This is our first trailer and as we upgrade we will be back to purchase from this company again. And Gigi is very sweet ,thank you planet RV for helping us . read more

My relationship with planet RV started in 2020 During The pandemic. We purchased a Keystone 2020 Keystone bullet 331 BHS. The staff was extremely knowledgeable very kind and friendly the purchase went very smooth. Then we gotta recall from Keystone that was completed without incidents it was great Christina is very knowledgeable and an excellent Service manager. In October Of 2022 because of the weather the impact in South Florida RRV the add severe damage to the roof and the 20' awning and several other inside items we couldn't even open an exit door I immediately called planet RV and they handled everything so swiftly and completely I could not have been more happy when they return the RV To me yesterday. If you need an RV or if you Or repairs Planet RV is the place to go it's owned and operated by women like myself dedicated respectfull and efficient their service personnel is impeccable I had the pleasure of meeting Phil they're field representative unbelievable he came out to handle a minor damage and was so knowledgeable I will never go anywhere else Other than planet RV! read more

Horrible scuzzy people! Avoid these jokers at all costs. They do not care about you, people, rekationships or service. All the want is your money. There are plenty of other reuptable rv dealerships out there that know how to treat people and honor the manufacturer warranties for which they are an authorized dealer. I would award planet rv 0 stars if it were an option. One negative review is too many this place has several, hmmmm. read more

A good sales service, but if you need something over the phone it is as if you were a piece of garbage. The girls who answer the phone are not interested in helping you until you say you are interested in buying read more

Terrible customer service. I went to order a part on a Monday and apparently there is one person who can order parts and she was off. So I drove the 20 miles back and they tell me to order from the dealer. Why would they turn away business? If I could get from the dealer I would have. Terrible attitude from everyone. read more

We bought a 96 Class A from these folks and were in a bit of a hurry to get on the road. We told Ivan (salesman) of our plans and that we needed to complete sale and vehicle registration within a few days. No problem... We were charged a $500 PDI (pre-delivery inspection) on the RV systems only. They would not let us take the coach to a mechanic and said that their mechanic, Kevin, could check over the Chassis for us. Although not ideal, we agreed. Kevin was great and had a super attitude and although he has mechanical background in his family, he did admit that he was a carpenter not a mechanic. We were informed that the front brake calipers we're sticking so we had them replace them. Unfortunately, we found out down the road that the job wasn't done properly - the caliper pins were not cleaned and lubricated during the install so the new calipers were sticking and caused overheating of the front discs and VERY poor mileage. We asked for a new step to be installed and were grossly overcharged for a pretty bush-league installation. Christina told me a story about how they spent a day and a half on the install and had to buy a box of 300 bolts just to get 2 bolts required for the job. Ridiculous! I can but these bolts at just about any hardware store, individually. If you're going to lie at least make it believable. It may well have taken Kevin a day and a half to complete the install...between everything else he was working on at the shop. We left Planet RV and drove 15 minutes before the engine quit in a left turn lane. I called Ivan and he suggested pushing the boost button to use the "house" batteries to restart the engine and keep it running. I had to hold the button on the dash to keep the engine running all the way back to Planet RV. Turns out the alternator wasn't charging the battery. Interesting, as every time I came to check on progress of the brake and step work, a charger was hooked up to the coach. I believe they knew the battery and charging system were a problem. The owner, Gigi, said that these things happen and that we bought it as-is and she wouldn't be paying for a new alternator. It was too late in the day to get a new one so we had to park out on the road across the street and set out our emergency markers as it was on a road next to a truck stop. Gigi would not let us stay the night with our broken down coach in the lot. The carpet around the toilet was soaking wet after just a day of travel and after some investigating, we found 3 different leaks. One at the water connection, one at the add-on bidet, and worst of all.... One at the toilet base gasket. When I removed the toilet from the base, the gasket was hanging into the sewer pipe so we were not only cleaning the surrounding carpet of our own wastewater but the previous owners crap-water too! So much for the $500 PDI. The turn signal switch assembly broke a day or two later. Ok not their fault. The transmission quit a few days later. Ok not their fault. The levelling jack system dump-valve quite a few days later. Ok again, not their fault. All in all, the communication problems between Gigi, Christina, Ivan caused some delays in us getting our registration done in the time we needed. The lies and overcharging, improper brake caliper install, the crappy step install, and trying to hide the battery / alternator issue... and especially being charged for an RV PDI which should have discovered the 3 toilet leaks... All of which should be grounds for a court case, however... Live and learn. I would recommend avoiding Planet RV. Gigi and Christina are liars. read more

STAY AWAY!! Planet RV does NOT honor their contract. We had our RV in their rental program and they did not take care of it at all. When we complained, they made us take it back with over $11k in damages. The air was broken. The tires needed replacement. They did not change the oil for over a year and 30k miles among just a few issues. The list goes on. They rented our RV to someone when the air was broken. Do not rent an RV or put your RV in their rental program. You will regret it. read more

My mom rented an RV from Planet RV in Davie over the 4th of July holiday (unit 138). Unfortunately, the RV was not the one she inspected and reserved initially. It was old and worn. The TV/antenna didn't work. The shelves in the refrigerator we're broke. There was no awning. The sewer was missing the attachments. The gas gauge didn't work and they tried to charge her extra when they returned the RV. She complained when they returned the RV, and their rep said they would "check it out". So far, no further contact has been made. When you spend that kind of money, you want to have everything working and in good order. She will never rent from them again. 7/17/2017: Update to my previous comments: my mom called again today to inquire about her refund and the same representative (Jennifer) told her that they are now charging her $70 for the 8 gallons of gas (remember the tank/gauges are broken so they couldn't tell how much gas was in the tank) and the price is 3 x's the normal amount... Can we say highway robbery???? My mom has tried on numerous occasions to speak to the manager/owner but has not been able to get a return phone call. PLEASE DO NOT USE THIS COMPANY!!!! read more

it is a shame that i have to write this review. i was treated great at the time of the rental and also had a great time with the vehicle. the staff was great and my experience was great as well, but after 24 days i still have not received my refund on a $1,200 deposit i was asked to place when i took the RV. they keep giving excuses and stories... i am now caling my credit card company to place a charge back on that transaction. I will not go back there again. read more

What an amazing place! so many awesome RVs to choose from and staff is super friendly and answered all my questions for my husband and I! So glad we came here! Definitely recommend this place to anyone looking for an RV read more

The worst place to rent a RV ! They gave us a really bad unit with serious safety problems. We planned all our trip with family that came from other countries and when we told them that we had problems they did not give us a solution. We upgraded the reservation to have a better unit and their argument was that as we changed for a better vehicule, it was our responsability for changing the car. Can you belive that? A not serious place with very very bad service read more

RV Planet did several maintenance services and repairs on my 16' travel trailer. Wheel Bearing repacks, roof/side reseal and replaced inverter/converter. They scheduled me to drop off my camper and were timely in getting the work complete. When the inverter/converter failed soon after the replacement, they were very good about handling the manufacturer's warranty and completing the labor at no additional charge. Good communication throughout. I will go back to them in the future. read more

I would like to share with you my HORRIBLE experience renting an RV motor home with RV Broward company, in order to prevent other people from suffering so much like me. Last March I rented a class C RV motor home. I had some issues, but Mr. Iunu, who works for RV Broward, gave me a good customer service. This is why I rented again with them, a class A RV for the week of June 6th, to visit Fort Wilderness Camping in Orlando with my wife and two of our grandkids. We wanted a five star RV, which costs about $3,500.00 a week. As soon as we got to the camping, we realized that from the three AC units that the RV has, only one was actually working. This is when the calls and texts started, mainly with Christina Hurst, Manager of the company. This woman is a complete liar! She told us that she had requested Road Assistance for us. We waited for three days. Those days, we couldn't go to the parks with the kids. At first, they were telling me that it was probably a problem with the electricity of the camping. I ended up calling Road Assistance myself, and they recommended a company, Accurate Mobile RV Service, that could come a take a look. The gentleman that came could not believe the bad shape of the RV and its lack of maintenance. I asked him to talk to Christina directly, who after resisting a lot, authorized the repair of the AC units that weren't working. At this point, three out of the seven days had already past. When the person from Accurate Mobile RV Service tried to repair the AC units, he realized that the damaged was so bad, the only way of repairing them was replacing the AC units for new ones. After he said that, we could never reach Christina again. She completely disappeared. Of corsé i hace the test with Christina and algo the report of tris company as well pictures. The RV had other problems. However, in comparison with the 90 degrees inside the RV and how much we were sweating, they seemed minor: - In the living room area, there were two sofas that converted into beds. One of them was so old it couldn't be used. The other one was broken, so they put an inflatable mattress in its place, that needed to be inflated every night, and deflated every morning. - Satellite TV did not work. - Other TV that is used to watch when we were outside, did not work either. - Icemaker machine from fridge did not work. - Water dispenser from fridge did not work. - Black out in most of the curtains did not work. - Toilet was broken, with no water at all. So we had to clean it every time it was used. - All doors from exterior deposits to put luggage and other things, did not work properly, and could be closed ONLY when closing them really hardly. - The carpet in the back room was disgustingly filthy and smelled like pee. - When closing the extensions to come back from the trip, there was so much water coming inside that it was scary. There is no way that anyone could think that this is a five star RV! Apart from that, I had rented a class A RV #180, and three days before picking it up, they told me that it was broken, but I was going to get a better and bigger one instead, #154. I went to pick it up, and was forced to pay $340.00 for insurance. When I asked about this payment, they told me that in RV #180 insurance was included in the contract, but in #154 it wasn't. At that point, my grandkids were already waiting for me, so I had to pay and couldn't do anything else about it. If this company doesn't change its manager, it won't be able to keep its clients, and without clients, companies are gone. read more

I recently had body work that was needed for my class A RV that was damaged when I back up....I first did quite a few requests on line to see time frames etc....I was impressed that I received a reply to my email late that same evening....I brought the RV down and the quality of work was first rate....Gary ( body shop gentleman) treated my coach like his own...very proud of the work he did and did little extras that made such a difference in today's world....by the way....always received texts of the progress along the way.....I can not say enough about the Team here and the pride in their work....to add....it was ready when promised....totally washed.....and they even had the coach a/ c running when I got there.....keep up the good work!!!! read more

These people are the very essence of dishonesty. In my entire life I have never dealt with such crooks. Even when they lose in court they will not pay what they owe! Don't believe me? Check the BBB yourself...http://www.bbb.org/south-east-florida/business-reviews/recreational-vehicle-dealers/rv-sales-of-broward-in-fort-lauderdale-fl-11004054 read more

I wish I had read all these other reviews before even thinking about doing business with these scam artists. BEWARE and STAY CLEAR of doing any kind of business with this group as they seem to promote on many different name and have criminals (literally as I did a search on my sales rep and two arrest records came up dated within the past 8 months). they contacted me saying I had won a 3day/2 night RV experience from a contest they ran at the Night Owl Market Street Festival. When I met with my Sales Rep he said if I wanted a larger unit, I could get that for one night FREE or add a second night for the $550 rental fee. IN addition I would need to pay a prep fee of $138 and possibly an extra insurance charge of $30-50 if my insurance company didn't provide coverage. AND he put all this in writing. A day later when I went to confirm what we wanted and when, I was told Brennan was no longer with the company (they hinted he had been fired but would still be responding to customer emails (ya sure, who does that after they've been fired. I think they did this so they could now more easily change the terms of my 'prize/win') Now all of a sudden, I had to deposit $1200 which would not be refunded until 15 days after the rental was returned, I could not get my prize for one day as I had been told, they offered to 'give' me the one day in a larger unit if I PAID FOR TWO (ridiculous!), etc. I can't begin to explain how dishonest this company is and they operate out of a junk yard which should have been the only clue I needed. Seriously, these people are scam artists! Regardless, I am turning this over to the appropriate agencies (State Attorney's Office, etc) and sending the emails/documents, etc to an attorney because there are laws about running contests, there are business practices for deposits and insurance, there are laws about bait and switch promotions, and there are class actions which I believe we have here. Please email me at Joni.precht@gmail if you have been a victim of a similar scam like this and please include all your documents so I can pass them on to the SA and our lawyer for review. read more

I've been going to the service department of RV Sales of Broward for 10 years. I own a mobile dog grooming business and they have serviced my generator regularly. I've always had a great experience there. I have bought from them and they have installed a generator and I am going on my second A/C unit that I also bought from them. The installation is a breeze. Always a great experience. They are efficient and get me in and out quickly. I can't be delayed as I work by appts. Kudos to Gigi, Manager Christina Hurst and the rest of the RV Sales of Broward gang. I always come back. read more

Broward RV / Planet RV Horrible experience with these rip off people took my Rv in consigment they advertise it 17000$ on top of my asking price (trying to get the big dollar out of it), after 8 months sitting on a chair waiting for that customer to make that overprice sale... Guess what no sell of course and not able to take my property back!! Not returning phone calls send someone to take my rv out 5 times been turn around everytimes.... Now they are asking 5000$ for parking to get it out!!!!!!!!!!!!!! DIRTY BUSSINESS BE AWARE!!!!!!!!! read more

Don't let them take you in with smiles at the front desk. Shoddy workmanship, low paid employees using sub standard equipment, and many of the positive reviews on this site and others were written by the employees. The owner, Gigi Stetler, is more interested in self promotion and her ongoing legal actions against Camping World. Her manner of doing business is to lure people in and then get as much as she can for as little as she can. She has cheated more than a few contractors out of money she had agreed to, and her reaction is "sue me". She will be certain to tell you that she represents herself in court, seeking to scare anyone into legal action against her. One instance is where she signed a contract with a local professional, the work was delivered on time and to her specifications, and she refused to pay not only the monthly fee but also the penalty fee she agreed to with her signature. What she failed to note is that the business she represented in the signature is not licensed in the State of Florida. She then walked away from more than $10,000 she legally owed the contractor and agreed to pay. She also likes to position herself as a charitable benefactor, when in essence it's a dodge. She once sought to create a membership only part of her business that would quietly be non-profit, something the IRS would have loved to hear. She will seek to hoodwink anyone who walks in her doors. FIND SOMEONE ELSE to do business with. Stetler is just another millionaire owner who couldn't care less about the consumer. All she wants is your money and her picture on another website. read more

Rented an RV for 1 weekend. All was going well until it was time to get our safety deposit of $1200. Now it's over a month and we still didn't get our deposit back. I just contacted my credit card company to contest it. Beware!! read more

I gave a star because that is the lowest we can give. I do not even know where to start. Don't use this company they are liars and stealers. First rv we brought home caught on fire after it broke down in front of house and mechanics from rv of bro ward were fixing. Sales manager told us we will credit you a night plus bring you another rv. Second rv toilets and showers would not drain, air bed broken, tv snot working and when we return rv owner says not crediting you any money and she went crazy screaming on us. Don't use these people are crooks. read more

What awful customer service!!!!! My friends and I rented #142 this past weekend to attend a music festival. Literally as soon as we got there and parked, the generator bit the dust. Of course it was really hot and one of the girls in our group is pregnant. We tried calling them, but got no answer and had very limited cell service as we were in a remote camping ground with 30k other ppl. We did get through to roadside assistance, but they wouldn't come out unless we were broken down. The situation put a huge inconvenience on our weekend. Our husbands spent countless hours working to fix it (and $ on tools and oil) and noted that it was given to us already clearly rigged and in very poor condition. Several other items inside also didn't work. Once we were on our way back after roughing it through the weekend and got JASON on the phone, he literally could have cared less and offered us no type of refund....or even an apology for our trouble. This place is a abso disaster. There are many places that rent rvs in SoFlo.....stay very, very, very far from this one. I only wish them the same service and experience they they afforded us this weekend in their personal lives. Ya'll totally suck!!! read more