Pretty decent for the price. Since gym membership ranges from $10-$22 per month, one should not expect too many fancy things. For the price point, I think this location is pretty good. This two-story location has a wide variety of cardio equipment, a moderately sized weights area, and a few stretching areas. There two tiers of membership $10 per month vs $24 per month. The latter tier gives you access to other gyms in the location, tanning beds, massage chairs, and discounts for selected products. From my understanding, the yearly membership dues are around 40 bucks, and you can quit at any time. For the most part, the gym is clean; however, you may find some dust bunnies in some of the stretching areas. That said, I didn't see anything that would gross me out. I will say that about 95% of the members do a great job with wiping down the machines after using them. Also, the location does provide plenty of paper towels and sanitizing solution through the gym. Unfortunately, I wish the weight area was a bit larger, but I guess there is not much I (or the gym) can do about the size at this point. I was a bit disappointed that the gym has only Smith machines for bench presses. However, the representative pointed this out to me when she gave me a tour of the facility before I purchased my membership. I will say that this location does have PLENTY of cardio machines. Pretty much the entire lower level is full of cardio machines. Although I've only visited a couple of times, I did not see any machines or equipment that was out of order. Overall, I think this location is good for getting back into a (mostly independent) fitness routine. Before signing up, I highly recommend doing a tour just to make sure the gym has all of the things you want. Customer service-wise, I thought the representative who gave me a tour was very informative. read more

Planet Fitness - Crowd Meter App - Gyms Near Me - Silver Spring, Maryland

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I love Planet Fitness and have gone to several locations in different states. All have been clean and well-stocked with equipment. This location is filthy and has an odd layout. I've gone here for two years and one of the urinals has been broken for seemingly the whole time. I've waited to post a review in the hopes things would improve, but they've actually gotten worse. I don't know if corporate has influence over individual locations. If they do, they need to send someone to get this location up to their great standards that I've experienced at every other location. read more

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It's really disingenuous when planet fitness corporate responds to these individual reviews and then tells you to talk to the location manager, which I always do first. In most cases location management states they can't fix any facilities issues (including when they don't have enough, or the right kind, or working equipment). And when I tell them that corporate told me to address it with them they say they are limited by corporate or the franchise owner. [See my review of Gallery Pl., Chinatown location ~"we are stuck with the same machines for about 10 years or until they break, even if we ordered too many and two few" --------- This location used to be the best for for the first couple years it was open. my only complaint during the first few years of operation was frequent temperature/ HVAC outages and fluctuations. The spa area would be uncomfortablly cold most of the time while the locker room was disgustingly hot and humid. The AC would be out or barely working for long periods of time in certain sections. I know there isnt much PF could do about it, sadly they are limited due to the building which they don't own. The best part about this location is the plentitude of machines and the very large space for PF 360/ stretching and aerobic activity upstairs. After three years the cleanliness of this location really started to suffer , as well as the insanely frequent breaking of urinals in the mens locker room. The exercise areas were maintained well enough but the locker rooms and especially the showers and toilet stalls were usually really gross and neglected looking. The is something I almost never see at most locations except PG Plaza. Also in the first few years this location used to have really energetic and outgoing staff, that was so great that we would have regular conversations. But it's really gone downhill since then. Most of them tend to be/ act introverted and not friendly. read more

Simply put, there are much better options in the area to pay for a gym membership. Cleanliness continues to be an issue here, with lockers collecting dirt on the daily and staff appearing to turn the other cheek. Equipment is generally in working order, though like all PFs, there's a horde of cardio equipment (and not many strength-training machines). Staff engagement can be inconsistent - some folks say hello when you walk in, and others are face down watching a woman twerk on TikTok. Unfortunately (or fortunately for me) the day I came to cancel, I was 'greeted' by a mask-less, unfriendly staff member, who carried on as if my cancellation impacted his holiday bonus. LMAO. Guess I made the right choice! Not my concern though - I'll be maintaining my body at another spot! Toodles y'all! ;) read more

I visited the planet fitness in silver spring. There were lots of kids there ( I thought you had to be a certain age, and your guest). That is also the worst smelling men's locker room I've ever been in. It smelled so bad, i didn't even go back to get the water I left in my bag. Your staff does not seem to care. Next time I won't go into the locker room. I'll just use the lockers on the floor. I don't sense any pride in this gym and the pressure on the water fountain is super low. Maybe you should ask Gallery place to show you how to maintain a gym read more

Standing tanning beds, bulbs have been out for months. And no matter how much you make them aware of it, they don't do anything about it. read more

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I suspect that many of you reading this are refugees from the recently-shuttered WSC a few blocks away. Because of that, this review is a comparison of this PF location and WSC Silver Spring (hereinafter, WSC). HOURS Unlike WSC, it's open 24 hours! And yes, you will find people there in the wee hours. At 5:30 a.m. on a recent Saturday, I counted about 10. AMENITIES PF is no frills, which means no towel service, no soap, no lotion. However, unlike WSC, it has massage chairs/beds and tanning booths (requires Black Card membership). CARDIO/ELLIPTICAL/TREADMILL AND RELATED MACHINES PF has the same types of machines found at WSC but the quantity is greater at PF. There are two rows along the entire length of the first floor. These include rowers and stairclimbers. WEIGHT MACHINES/CABLES Overall, PF has a lot more machines as well as more variety than WSC. For example, this location has a TRICEPS PRESS machine whereas WSC had only a TRICEPS EXTENSION. In the 2nd floor (free weights area), you will find 3 cable towers for lat pulls, rows, curls, etc. FREE WEIGHTS PF's is not big on free weights. There is no bench press or free weights squat rack, but there are 4 Smith machines. PF has lots of dumbbells and some shorter barbells for curls. I counted 7 benches. COST PF is a lot cheaper (between $10 and $23) than WSC. Overall, it provides more for less. VERDICT PF is not the "Four Seasons" of gyms and does not pretend to be. Overall, it offers great value for the price and should fulfill the needs of the majority of prospective users. If you are looking for a new gym, I encourage you to take a tour of this location before discounting it. You may be pleasantly surprised. read more

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Fantastic location, with free parking on the weekends, and after 10pm on weekdays (new updated hours). It's overall clean, and machines all work well. It gets crowded after work on weekdays, but not bad on other times. I've enjoyed this gym for two years now, and have not noticed anything concerning. We drive here from NW DC and prefer it to Ivy city location in DC for the two story layout. Sanitation stations are always well-stocked. read more

Customer service is very terrible.One employee at the front desk was very disrespectful I explained it to the manager.I don't know if they related or not but no disciplinary action took place cause I came in another Day and the same employee was being disrespectful with another customer. read more

I wish it was still 24 hours. the equipment is very outdated. but the price you can't beat

As of June 10th, 2022 this gym location is no longer open 24 hours. My guess is that it's to deter homeless people trying to sneak in overnight which they have had problems with in the past. This is very inconvenient for people who want to get a work out in over night. I joined planet fitness just for this reason when Covid started. Now I may end up canceling my membership or going to a different location which is open 24 hours. read more

Planet Fitness - Updated hours for Planet Fitness, Silver Spring. - Gyms Near Me - Silver Spring, Maryland

One of the newest Planet Fitness in the Silver Spring, Montgomery County area. Who does not love a brand new gym. It has that new gym smell. This is a great location, downtown Silver Spring. It is across the street from Discovery Channel and adjacent to the red line stop at Silver Spring Metro. Just like all the other PFs, great staff and clean facility. Will definitely revisit this place again. read more

Very pleased with this gym. I had doubts for a year since I decided to return to gym life. Members are very respectful of others. Ppl clean their machine after use. A few broken things here and there but no biggie. read more

Planet Fitness - Workout - Gyms Near Me - Silver Spring, Maryland

I actually really like this location. The windows have great views of Down Town Silver Spring. It's literally right across the street from the metro and bus station. And there's so much to do in the area. Whenever I go to this Planet Fitness I end up going to Buena Vida next door. It's like the perfect HH special. Get a great workout and great tacos! The upstairs an be a bit warm, but I've noticed that since the first day they opened until now that they've been trying to solve this problem. Sometimes there are fans upstairs. The locker rooms are clean enough, but they can use attention. I've used he massage room and it's very peaceful. The staff has always been accommodating and very responsive to any needs that arise. read more

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I had a very negative experience at this Planet Fitness, I joined February 2020 because I just recently got a job nearby. I never went to the gym, never. And in March work fell through. When I saw automatic withdrawals from my bank account I called to postpone or cancel. They declared that I missed the covid window to do so. But I never got that email. They refused to cancel or refund monet, even postpone membership. I am a T1 Diabetic and  a compromised immune system, I cannot go to the gym during the pandemic.  So very disappointed. read more

Very disappointed. Planet fitness is ridiculously dirty, and is not cleaned by the staff. Weights are left all over the place, hand prints on windows, trash cans over flowing and no toilet paper in the bathroom. The black card spa is gross. There are hairs & dead bugs in the total body enhancement machines, and have been for several days. Eye protection should be worn but none is provided. Staff is not welcoming, and know very little when asked for assistance. read more

Planet Fitness - Dead bug and hairs - Gyms Near Me - Silver Spring, Maryland

I just called the Silver Spring, MD Planet Fitness w/a query regarding an increased fee on my charges to my account. Spoke to Sabrina. She was mouthy, noncooperative, testy and had a know-it-all attitude, exactly the kind of personality you don't want as your first point of contact. I tried to explain my question to her regarding not only the increase- the annual fee that they can charge w/o notice to renew you that I agreed to - but not why 9 months of service equalled a year. While I was initially interested in coming back to PF after COVID actually breaks, as a result of this interaction I have no interest now: why give my $ to an establishment that employs someone so combative that they leave a bad taste in my mouth and a foul stentch emanating from my phone? Why would I want to pay for this level of indignation?? I asked her if there was anyone else to speak to - "No, I am the only one here", was her response. I highly doubt that: there have been several instances w/non members hanging out there at different hours that necessitated them having multiple staffers present, especially @ 8:23 @ night. I asked her how she could possibly know the answers to my questions w/o LETTING ME ASK THEM. Twice. I NEVER had a problem w/any staff before her. In fact, knowing one of the staffers is what made me want to join. I had my kid join, too, even referred a few people who became members. If this is a reflection of the attitude PF displays towards their members, especially one that I would think you would make every attempt to retain in this economically challenged period we find ourselves in, then you can have your gym and "Suscio" Sabrina. I'm not gonna pay someone to be rude to me, in person or on the phone. I'll be calling in the am to cancel my membership and get my $ back. Bye, Planet Fitness: you just lost 1. read more

As many of you are aware, I have been a fan of Planet Fitness for several years. Last year alone I worked out in 60 different PF gyms as I traveled the U.S. I have been liberal with my praise and have been honest with my criticism. Today I made an effort to visit a new Planet Fitness in Downtown Silver Spring, MD. It has been known by PF that parking was going to be an issue. They have had ample time to get the parking situation figured out. In fact, because of Montgomery Country Permitting issues the failed to open as scheduled, giving them even more time to figure things out. Guess what? They didn't. I drove to the gym, circled the location several times in hopes of finding parking. There is no gym parking. To visit the gym you have to use one of the near by Metro Parking lots. These lots are not free. Not all lots have parking that is good for more than two hours by coin meter. These lots are not staffed. After being unable to find parking that was not short term or permit parking I found meters that did not have a time designation. I added $3 in quarters. As the meter took my last 23 cents, the meter read "Failed". I called the number on the meter. I received voice options that wanted me to give them a credit card number so they could take $20 off my account, add it to theirs and allow me to park. Here is the deal. A good workout is going to last most people at least 2 hours - even if you do only the 30 minute circuit, no cardio, no shower, you need at least one hour; 15 minutes to walk from the parking lot to the gym, to check in, drop your stuff and begin, 15 minutes to get your stuff, walk to the car. That is one hour and one dollar. But for math and practical purposes, lets you want to do cardio, you want to shower, you want to do some weights, some abs, maybe stretch, drink some water, maybe even pee. That's two hours. Now you have to walk to the car from the gym and from the gym to your car. 30 minutes. Ok, you now have to pay for 2.5 hours of parking. BUT WAIT. The meters only take two hours of coins, You need to manage your work out so you can leave at the hour 45 minute mark to get to the meter to add money. You also need to walk back. You have added another 30 minutes to your workout time. 2 hours to work out 1 hour walking to and from the gym, checking in and getting ready adds another hour. You are now paying $3 to work out. You want to work out 5 times a week. That is $15 a week in parking. Membership is $10 a month. In one month your total outlay is $70 for a 10 membership. What if you call and ask for help? Knowing that they are new, that they have parking issues and that they are going to get lots of call about membership and parking, you think the staff would have been trained in handling these calls. Oh, friends, not the case. I called, was put on hold for five minutes just to be told "we don't have any parking, but there are lots in the area." I can think of very easy solutions to the PF issues and I haven't tried. If I worked for them and knew parking was going to be an issue I would have resolved it before opening. They did not and, based on PF Hold Guy, there are no plans to do anything. Bottom line. This gym looks great. Good location, clean, all new everything, but don't join this gym and don't visit it. You can't afford the $10 members. read more

Planet Fitness - Gyms Near Me - Silver Spring, Maryland

New facility. New location. New equipment. They say the three things you need are, "location, location, location." This place has it. Nestled between the Silver Spring Metro Station and the Montgomery County parking garages (free on the weekend), this Planet Fitness is conveniently located in downtown Silver Spring. You are a commuter? No problem. You live downtown? No issue. Driving in and want free weekend parking? Gotcha covered. Best yet, new equipment that will let you get in your standard Planet Fitness workout, or let you double up your weight as you work each arm of the machine individually!!! For some of us, this squeezes extra value out of the incredibly low membership fee. Now, if you will excuse me, I have to try to avoid the Lunk Alarm (Its real. That's why they get four stars instead of five. Turns out they do judge some people.) read more

Planet Fitness - Gyms Near Me - Silver Spring, Maryland

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Planet fitness silver spring South. Newly opened maybe like a month or two now. Decided to check it out for my 2nd lift session. Parking: being a downtown location parking for this is a parking garage, with meter parking. Off of Dixon Avenue -have coins Or - have the mobile parking app. Staff: there was only one guy, I went around 11.30pm, he was nice. I didn't need to ask him anything really except where the locker room is located. Equipment: all really new machines currently, massive amounts of cardio. ( treadmills, ellipticals, bikes, stairs, arm bike thing, thing another thing, rowing) They also have some hammer strength machines with the. The free weight area with the cables and Smith machines ez curl bars, it's alittle small, sort of claustrophobic feeling. The PF 360 area was nice and open. And along the walls with other machines. That's all I got for now. read more

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IS IT A GYM OR A ZOO? Planet Fitness is free for school kids 14 to 19, the entire summer, so the gym has been taken over buy youngsters. Unfortunately, if they sit on the equipment, they are more interested in their phone than working out. Meanwhile they are blocking the machines, and paying customers can't use the equipment. Today, one of them thought it was OK to play music without earphones. When I went to the front desk asking for the manager, I was told by the 2 young men on duty: "The manager is NOT here". How long does Planet Fitness expect paying members to accept that situation? read more

I tried to bring a guest to the Silver Spring Planet Fitness. I checked in at front desk using my app. Then I was stopped and told I need to check my guest in. We tried using the app to send invite to my phone (since my guest didn't have their phone) but we received an error asking for a valid 10 digit phone number. We sent the code again with 10 digit phone number. Still received an error. We had to leave because there was no way to check in my guest. read more

PLANET FITNESS SILVER SPRING (White Oak) Not a bad workout location, in all honesty. I have been a member now since the very beginning of the summer season (2021), and I was QUITE impressed by the trainer at the time (Shai). He has now since been fired (from mid-September 2021), and the morale among his old clients at this location, has taken a SIGNIFICANT hit for the worse. Coincidentally enough, he got fired RIGHT AS the new workout equipment was installed at this location. You had some folks that didn't come back to the gym to workout for almost A WHOLE month post-Shai being fired. NO BUENO **thumbs down** Shai had an electric fan that he used to keep his clients cool during our workouts, which was left behind after he was wrongfully fired. The fan eventually disappeared from the floor, without an explanation. -Shai was fired without any formal explanation from management (as decent and respectful as K. is), and we had to find out via word of mouth. To this very day, his clients still come up to me (on the workout floor) asking where he has disappeared to... -THE WORKOUT FLOOR IS VERY HOT (especially during the summer months). Sweating is good for you, but not to the extent where you feel like passing out. There is hardly any air flowing from the vents (I have checked this for myself). UNACCEPTABLE. -My stuff was stolen from my LOCKED locker inside the locker room at the very beginning of August. I was one of 4-5 men who had their items stolen by a rogue thief, that was allowed to slip past the front desk WITHOUT having his membership (or lack thereof) credentials checked. I think that associate was fired almost immediately (with all deliberate speed). Ironically enough, in that same cluster of lockers is the public declaration that Planet Fitness is not responsible for lost or stolen items from the locker -SDMH- The police were called, a report filed, and I ended up having my wallet stolen and a VERY VALUABLE ring stolen as well. NOTHING was recovered, and the thief was never apprehended. -The new equipment is MUCH appreciated. Believe me. The older models were looking QUITE rinky-dink and torn-up. HOWEVER- there is WAY TOO MANY cardio equipment in that little middle section cluster. Not enough strength training and muscle-building equipment. WE NEED MORE SMITH MACHINES AND STRENGTH TRAINING MACHINES. Bottom line, full stop. -And do note that SOME of the equipment was falling apart right after they were introduced in mid-September (screws coming loose, parts falling off, etc.). At least two machines in The Circuit was squeaky/malfunctioning after all new machines were implemented. The manager was notified, and the equipment was looked at. -I have no real problems with cleaning, BUT the overnight crew could do a better job of this. If you do happen to be there either after 1 AM or post-6AM, it looks like nothing much was done. Hopefully, they aren't taking advantage of their co-workers and leaving everything for other shifts to do. -ALL THE LOCKERS (including on top of them) NEED TO BE DUSTED AND CLEANED. They are in GROSS NEED OF A THOROUGH CLEANSING. -For the holidays, please ensure that the staff GET A FULL DAY OFF. Not this open until noon on Thanksgiving CRAP. We will get no fitter/fatter/more muscular+brawny/lose a single pound if the gym closes at 7 AM for the holidays. There is always the next day (Black Friday/December 26th/January 2nd). We will survive. Trust and best believe. These are just my two cents -or few cents- if you wish. Hopefully, my words are taken into account, and proper changes are implemented ASAP. Happy Holidays and make it a great 2022! read more

it's Really waste of time when planet fitness has Employes who gives false information. I called to cancel my membership, and they say to come back in person. i went to the silver spring location. They say i won't be charged for anything until the 8/10/24. i went 8/2/24 in person and 2 Employes confirmed to me there is no charge on my account and i canceled my membership. The Employee Name is Melanie U who did my cancelation process. After they assured me there was no charge in my account i left the Gym. When i check my account statement they charge me 49.00$. i called the GYM again to ask about this and they say someone gave me a false information. I spoke to the Assistance manger, and she was no Help at all. Insted of apolgising and refund me my money she did not want to do anything. She should be trained properly on to handle customer issues. The Stuff lacks professionalism not paying attention to customers and chatting on the phone and eating in the front Desk. The General manger was not available to speak to me as well. I don't Suggest this Gym for anyone. read more

Worst experience with an employee, young lady who cleans the bathrooms is beyond disrespectful and rude. Simply ignorant at a that. She has lashes and barely wipes the counters. When I asked her questions about the establishment I was met with rude responses. hire new people do better controlling attitudes in the workplace. I would give this 0 stars read more

I really dont like the smith machines I wish planet fitness did something to the barbells where it's not on the smith machine and that's it's on the ground by it's self and put on the clips on aswell. So that people can practice their bench press without hitting the things on the smith machine and do snatches ,power cleans, etc I hope this changes in the near future if they add a place in the gym where you can do those things without the safety restrictions and all that. read more

The gym has enough for you to get in a quality workout, is conveniently located, and open 24/7 for people with fluctuating schedules. So why 2 stars you ask? I gave 2 stars because the place is filthy! I wiped off a stairclimber prior to usage and it turned the paper towel jet black. I also had to clean the ENTIRE stand up tanning bed before use since it looked like no one cleaned it since Jesus was a teenager. Lastly, the shower literally looked like Covid 19, if Covid could actually "look" like something. There was mold everywhere and enough random pubic hair to create a lifesize Bigfoot costume. Lets get the cleaning crew in here guys!! read more

I've been going to Planet Fitness for a little over a year now. I joined because of the close location, cost feasibility, and work out classes. I love to work out, but the only way for my stay focused is through structured workout classes, preferably in the mornings. Now, unfortunately the classes at this location don't quite meet the mark. Here'sthe breakdown: 1. More than once I would come to class and have to ask or search for the instructor, 2. I would book the morning classes and the instructor would not show up or be extremely late, 3. Since there is only 1 instructor, he schedules majority of the classes in the middle of the work DAY! 4. There has been more than 10 times I would be the only one in class and the instructor would just lazy foot the session and end early, and 5. The instructor focuses more on soliciting us students for his side workout business. Note: if I'm already paying PF for the classes you're supposed to be teaching, then why would I pay extra for yours . In conclusion, my recommendation is that PF hire additional trainers to cover the early morning, evening, and weekends. Doing this will help accommodate the schedules of all of your members. As well as, bring in trainers that focus on different workout levels, including yoga/stretching. The facilities are nice and clean and the customer service is good. read more

Told me I had to wear mask after I told them I have a medical exception, I've received my vaccine and I was having heart issues and they told me to go outside. Think I might sue. This is redicilous. read more

Located in downtown silver spring, they have paid parking garage behind the gym. Parking is free on weekend and weekdays after 7 PM. The gym is spread across 1.5 floors. The first floor is mostly cardio and "class" area along with the 30 min circuit and a few weight machines. Second floor is mostly weights. They lack in enough equipment on the second floor and you often have to wait for a while before you can use the benches and barbells. Having said that, I dont think they can really do anything about it (no space). read more

Vicky is awesome, very courteous and informative. She gave me the guided tour. I have been visiting this location frequently.

Only been here as a guest but every time I've gone I've found this gym to be clean and with plenty of machines to use. Location is good, right near a metro if that's how you access the gym, and given that it is in downtown Silver Spring, you know you're in a safe part of town once you leave. Additionally, I've always found the staff to be friendly and accommodating. Rating: solid and clean gym in the heart of Silver Spring. read more

This place is probably the worst gym I've ever been to. I understand that for the low monthly fees they offer, it's expected that they won't provide you with some kind of high-end experience. However, they just took the "gym on the budget" to the next level. The facilities are always dirty. The young guys working the front desk are straight-forward rude. Once, when I forgot my member card, they told me I can't enter and wouldn't provide any assistance with looking up my membership info. They need to either get better training or work on improving their customer service skills. read more

I've been charged $15 late fees each month for my $10 membership. Apparently there's an issue with my account, but there's absolutely nothing I can look to to prove any error on way or another. I'm sick of BO and loud crap music, so I'm quitting. UPDATE: I went to the gym on Tuesday and spoke with the Assistant Manager Tim. The gist of the conversation is "too bad... and you have to pay the annual fee of $40 next month even though you won't be a member" read more

Ive been a member at this location for quite sometime. The parking is easy as it is attached to a public garage. The meter is cheap and you dont have to pay anything after 7pm. The staff has always been friendly and they dont ignore you (on purpose). The gym itself is clean and I seldom see anything broken or "down". It does get crowded at peak times, but that is with any gym. The Black card membership is great if you use the red light therapy booth, tanning and/or massage beds/chairs. Great deal. I belonged to a PF in Rockville, and I had a great experience with the staff until I moved. I used the Rockville location primarily years ago to help me prep for a competition (yes I did place). So, if you ever hear anyone complaining about PF, or saying anything negative about the facility or what equipment they lack, or the members...they obviously are unhappy with themselves :) Not our problem! Thanks! read more

Friendly environment welcoming staff. First time visit to this facility. Staff was genuinely friendly. What was impressive is that they had a variety of equipment. They place was clean and inviting :) read more

Being a member of PF for 5+ years I have nothing but good things to say about this location. It's clean, there's a huge variety of machines compared to some locations and the staff is super nice and helpful. I go to the gym later after work so parking is NOT an issue whatsoever. The parking garage is literally 20 feet from the door of the gym and is free after 7pm. Reading the last guys review made me laugh but idk maybe he was trying to go during the day when ppl are at work and the lot is filled with commuter cars. I also called before my first visit and asked about parking bc I figured it would be an issue being right downtown and the gentleman on the phone let me know the deal and that the garage was free on weekends and after 7. All in all, I think this PF is well worth a try and you'd be dumb to go off yelp rating or other reviews. read more

They cut my lock and threw my cloths away without even give me a warning. Not even an apology from the manager. Cancelled membership right on the spot. Don't expect your patrons staying when you treat them like that, I don't care how cheap it is. read more

This gym is great - it feels clean (and they provide a ton of cleaning supplies for use as well), the staff are really nice and welcoming, it's not too crowded, and it's a great overall environment. I feel comfy and safe. read more

This review is for the manager Nate Owens. I'm glad he's a policy/rule follower but sometimes you need to be more human/compassionate. He showed none to my 7 year old daughter who needed to use the restroom. As parents, we know when a child has to go, they have to go, no matter how many times you've asked "do you need to use the restroom?" Anyway Mr. Nate told us that children aren't allowed in the gym. Umm I didn't say she wanted to lift weights, I was literally going to walk her to the restroom and leave. It's Halloween, we needed to get home so we could trick or treat. Bottom line, glad he's following "gym rules" but sometimes you should use common sense. I will definitely remember Mr. Nate when it's time for me to re-up my PF membership that I hardly use anyway. I left a message for the regional manager, I look forward to hearing back from her. read more