This place is nice. Machines work. The gym is clean. The employees are pretty cool and seem nice. The atmosphere is like a gym, people working out. It's nice because they have tvs with different channels across the top of the gym to watch some TV while running on the treadmill. It gets pretty busy in the evenings but there's still machines open. I've never had to wait for machines to use. Pretty good service for the price! read more

Countless times you'll see staff standing around the front counter while bathroom maintenance, no toilet paper in stalls, has become common accurence. read more

Been going here for over a year now & while I'm admittedly not a huge fan of Planet Fitness it works best for me and my schedule as I travel a bit for work & there's always one around. I wish it had a few more things than it does but you really can't beat it for the price, either. This location is always clean, the staff is friendly & the equipment is always in working order. Not sure what this location can really do to make things better so I'll give them 5 stars. read more

They advertise that you get a personal trainer anytime you want. I've never seen anyone who works here exhibit any knowledge of weight training, nor would I want them to. There's a lot of hot women in tight pants here, and also there's an equal number of large and funny people to help make you feel better about yourself. All in all, it's a nice place. I like it, no intimidation, and lots of horribly out of shape people watching tv while exercising. read more

I come in on Sunday nights and I am always greeted by a very kind gentleman I believe his name is Brandon. He always says hi. Always answers my questions without attitude. I'm an older woman and to have a younger person so nice to me gives me the motivation to come up there. Thank you. I also like all the equipment available for my use by the way! read more

I like this place. They have a lot of televisions and I like to use the treadmill in front of the one playing home and gardens. The place is clean. I love the tanning booths, especially the stand up ones. The equipment seems well maintained. It is I think $10/month for a membership. The other patrons are only moderately fit like me, which is nice. I work out here sometimes with my mom. Yep this place is ok. read more

I do like the layout of this location better than some of the others in the Northeast Ohio area and I can definitely attest to that as I've been to the North Olmsted, Rocky River, Garfield Heights, and Brookpark (which I like the layout as well) locations. The staff here is no different amongst the gamut! I feel a gyms staff is truly a make or break deal. People are either genuinely friendly and helpful or they just plain aren't. Which is the case here. Other than that this is just your typical gym to come and get out of what you put into it! Work it my fellow Yelpers!!!! read more

Be on the lookout for a douche bag! hes in his mid 50s-60s gray hair I was working out at the 12 minute abs I was doing a few reps there was maybe 1 other person I used a few machines and I went to do the crunch machine there was a guy behind me he did his thing then he came over to my machine and loomed over me he then preceded to ask me if I understood the concept of this workout area, I said yes he then proceeds to tell me apparently I didn't, we exchanged a few words he was telling me I needed to go by the directions posted on the wall when the light turns green you do your reps till it turns red then you stop and move on they are numbered, I told him you did not have to do that and you could use other machines in the area he tells me yes you do, you have to follow it excetly like it says I have been doing my own thing since I started there was no one there and I didn't see the problem with doing what I was doing, but because he had to follow it to the point, goo goo grow up! your at Planet Fitness! Am posting this so others will be aware he was there around 11am today he will also do it for the 30 minute total body as well BEWARE! read more

The staff at Elyria is very nice but the headphone device on the treadmills are awful. They either partially work or don't work at all. It's been this way for over a year or so. Furthermore the water fountain has been broken for 2 months. The neglect is building a lot of frustration with other long time members of the gym. We have been members since this location has opened. read more

I give this location only two stars because of the employees. During the day they are very friendly, but the night staff is rude, don't pay attention and seem like they can't be bothered. I go around 1am with my mom because we work together late. Twice I've tried to purchase a drink from the cooler and the employee was talking to his friend. He even looked at me with the drink in my hand and continued talking, then proceeded to walk away. I put it back and went on to work out. On another occasion one employee was vacuuming with headphones and the other was no where to be found. I just gave up. I removed another star because the discussion I had with the general manager. I had my moms payment switched to my bank account and we thought we needed to pay a previous late fee she owed. The employee that helped us said we owed nothing. Then a week later money was taken from my account. I called the gym and explained that I was told I owed nothing, so I was upset it was withdrawn. The general manger (who I did not know was the gm at the time) said that it wouldn't have shown up on the computer at that time because it was pending. I expressed that I was upset by this and he said "what would you like me to do" and I asked to speak with someone. He said "im the general manager and and there's nothing I can do". Now I understand we owed money, we were prepared to pay the fee when we switched bank accounts but we were told we owed nothing. When im told I owe nothing, I don't expect money to be taken from my account. I'd cancel my membership, but they'd charge me around $50 to cancel early so ill just live with it for now. One last thing, the lunk alarm is ridiculous and should be removed. An alarm shouldn't go off when I accidentally drop weights. read more

Water filter is a great addition! Machines are usually well maintained and working. Staff is a give or take....some staff is extremely friendly and helpful, other staff is too busy talking with friends instead of doing their job. I had a membership for over a year and a half and am debating on if I want to start again there or try another gym due to the staff that is sometimes working. The facility is always clean and the options offered for the black membership are top notch. My only concern with signing up again is if the staff is better than it was before. I like the different areas they have set up especially the 30 minute full body and 12 minute ab circuits. It makes it enjoyable and quick to work out.....if people follow the rules and move around the circuit as it is stated to do. Some members do not go through the circuit how it is set up to be used. The same machines are located throughout the gym for people who want to stay on a machine longer than the time allotted in the circuit. I wish the staff would follow up and make sure people are using the circuit as it is intended to be used. If I only have 30 minutes and want to work through the 30 minute circuit, someone taking longer than allotted keeps me from getting the full workout I am paying for. read more