Hello, This is Dunya…read moreIsmail, I am writing to file a formal complaint regarding a very concerning experience I had with one of your drivers yesterday. I believe the driver's name was Gurnaj Sidhu. I called for assistance to have my vehicle jump-started. This is a service I have used before, as I was in the process of selling my vehicle and do not know how to safely jump-start it myself. When the driver arrived, he connected the jumper cables incorrectly. As soon as he attempted to start the vehicle, my car began sparking and produced a significant amount of smoke. Both I and the potential buyer who was present immediately noticed what had happened. We approached the driver to check the connections and it became clear that the cables had been attached the wrong way. The buyer informed the driver that the cables had been connected incorrectly. The driver then called his father and stated that the cables were not working, which was inaccurate. Both the buyer and I witnessed the sparks and smoke coming from the vehicle as a result of the incorrect connection. The driver later brought another taxi driver to assist. They attempted to jump-start the vehicle again, but it did not work. At that point, we believed that the fuses or other electrical components had likely been damaged due to the initial mistake. When I expressed my concerns and told the driver that he should not have attempted the procedure if he was not familiar with how to do it properly, he became extremely aggressive. He began yelling at me, telling me to "shut up," and repeatedly moved very close to my face in an intimidating manner. I felt threatened and uncomfortable by his behavior. What is most disappointing is that at no point did the driver apologize for the damage or take responsibility for what occurred. Instead, he continued to raise his voice and argue with me. As a result of this incident, my vehicle is no longer functioning. I would like to speak with a manager as soon as possible regarding this matter. I have a witness who observed the entire incident, including the incorrect cable connection, the smoke coming from the vehicle, and the driver's behavior toward me. Additionally, the second driver who attended the scene also acknowledged that the situation was not handled appropriately. This entire situation has been extremely upsetting and unacceptable. Not only was my vehicle potentially damaged due to the driver's negligence, but I was also subjected to aggressive and threatening behavior when I attempted to address the issue. As a customer, I should never have to experience damage to my property, be yelled at, or feel intimidated by an employee who made a mistake. The lack of accountability, professionalism, and basic respect shown during this incident is deeply concerning. I am requesting that this matter be investigated immediately and that I be contacted by a manager to discuss a resolution. If this issue is not addressed appropriately and in a timely manner, I will have no choice but to pursue further action, including contacting the police regarding the threatening behavior and exploring other available avenues to recover the costs associated with the damage to my vehicle. Please contact me at your earliest convenience to discuss this matter and the next steps. Thank you for your attention to this serious issue. Sincerely, Dunya Ismail Phone: 236-866-9010 Email: kurddunya46@gmail.com

A 35 minute drive took an hour and a half. Didn't take any main roads, only went through…read moreresidential neighborhoods.

Warren was really nice and accommodating and the bus was such a vibe and clean as wellread more

We booked Ultimate Limo 4 U and from beginning to end they were so very friendly, informative and…read morefast to respond. We booked for a custom christmas light tour and it was absolutely magical!!!!! Our driver was amazing, he enjoyed the Christmas lights as well and it was such a magical event! we will book every year :)

A surprisingly useful station in New Westminster. Always wondered why they would put a station here…read moreuntil I needed get across the Queensborough Bridge. The platform is quite dated and can use a renovation besides the shiny new signs. Large parts of the metal latticework are dirty and rusty. The view of Lulu Island is actually worth checking out from the platform, as this station is located high up on a hill. This station has a bus loop attached. Very useful for getting to the heart of Richmond directly, instead of having to go all the way back to downtown Vancouver.

This is a convenient clean skytrain station. Look at the sign carefully when walking up the stairs…read more Or else you might end up going the wrong way

Best looking trucks in the city! Can't wait to book another party with friends.read more

I have been using Phat Cat Limousines services for YEARS and have always been happy with their…read morestaff, vehicles and service. They have a new driver called Henry that ROCKS!

Excel provided exceptional service--they were punctual. The vehicle was clean and comfortable, they…read moreprovided everyone with bottled water. Andy our driver was very professional, friendly, and incredibly helpful. I highly recommend Excel and will definitely use them again in the future.

We have been using Excel for transport within Vancouver and to/from Whistler for about a decade…read more We've used it for our individual family and a group as large as 24 in a private minibus. The booking process is easy, the manager Howie is responsive and easy to work with. The drivers are always on time and courteous. On our most recent trip, there was a terrible accident on highway 99 which delayed us 7 hrs! We had multiple families traveling on together in a large van, half children under the age of 8. The kids were going stir crazy and so were the parents. The person that was not frazzled at all was our driver Johan. He was with us the whole way, taking us to dinner in Squamish, driving us around town looking for a place to entertain the kids and wait for the roads to reopen. We ended up having to hang out at a Walmart for several hours. By the time we got to Whistler was about midnight, on a 5p planned arrival. Johan never stopped being courteous, kind, and friendly. I can't imagine how tired and frustrating the ordeal must have been for him, yet he never let it showed and it made the journey so much more pleasant despite the circumstances. We've never had a bad experience with Excel.

A great service - it's nice knowing I can get right from Abbotsford to the Skytrain station at such…read morean affordable rate. They're clean and reliable busses.

Made a reservation with Reliable Bus from Abbotsford Airport to Vancouver after a Google search…read more Not a lot of flights here and our flight from Toronto landed at 9:20 as scheduled. The bus is scheduled to pick up here at 10:30. Not a good plan. I can understand that you want to leave room for flight delays but they don't happen often. Seven of us waited in the scorching sun for more than an hour. The airport was emptied and we still waited. They should really think about examining their schedules. The ride was fine and efficient. You can do better finding another shuttle/bus/taxi into Vancouver so keep searching.

Traveling to BC Canada is always fun. It's even better when you have friends that know their way…read morearound town. Unfortunately my friends and I were all new to New Westminster and we wanted to have a celebratory dinner out in town but did not want to break the bank either. New Westminster Limo gave us a great deal for taking us back and forth from a very nice restaurant and it was surprisingly affordable after we split the cost. The limo had a great interior and had a new car smell. Very clean. Overall a great service.

Fantastic service! I was blown away with these guys! I booked a limo as a surprise for a dear…read morefriend of mine arriving to the area - they took care of absolutely everything for us and ensured that every detail was accounted for. Great price, outstanding service - these are the guys to book!!!

Driver never showed and hung up on us when we called. Tried customer service but they were no help…read moreat all.

Can I give them zero stars? We used them for a shuttle to the cruise ship terminal. On our way out…read morethey arrived half an hour later than the scheduled time. Coming back, they forgot about us. We were supposed to be picked up at 10 am. After multiple phone calls to the company and them lying saying the shuttle was only "five to ten minutes away", they showed up at 11:40 am. We waited one hour and forty minutes! And yes, like the earlier reviewer we also were dropped off on the street instead of in the terminal like the rest of the cruise ship shuttles. By all means, book them if you don't care when they come to pick you up or if they forget you. Otherwise find a company that can actually run a shuttle service.

Part of the Vancouver SkyTrain network, New Westminster Station is on the Expo line between 22nd…read moreStreet (towards Waterfront) and Columbia (towards King George or Production Way-University). It is in Fare Zone 2 and has side platforms, so doors open on the right. The station was completed in 1985 and received an extensive remodel/rebuild in 2012 when it opened as part of the Shops at New West center. Shops at New West has restaurants, supermarket, a cinema and lots of retail spending opportunities. There is a bus stop here with connections on a dozen or so lines. Escalators and elevators are here as the station is fully handicapped accessible. It is above ground and somewhat protected from the elements. But this is Canada, so if it's cold outside then it's cold on the platform. [Review 20887 overall - 63 in British Columbia - 1871 of 2023.]

Nice strip mall set up directly surrounding a SkyTrain station. Really rare to see in this city,…read morebut they did a good job. Parking is available in the lot below the building. The place consists mostly of small businesses, with easy SkyTrain platform access. There's a bit of everything in there, such as banks and fast food. There's even a supermarket (Safeway) attached. My favourite part is the caged (suicide-proof) bridge that crosses over the tracks. Great for watching the trains go by while reflecting on life.