My boyfriend and I stopped in for coffee and, unfortunately, the experience wasn't the best…read more
Before even walking inside, we noticed trash blowing around outside the front door. Once inside, the floors could've used a good sweeping as well because the same situation was present on the interior floors, both in the customer area and behind the counter. There was also a strong musty/moldy smell, and we couldn't figure out whether it was coming from the visibly dirty drink station, the spots on the ceiling that appeared to show water damage and/or mold, or somewhere else entirely. A fun little mystery we didn't ask to participate in.
While looking at the menu, a woman working there approached us with a strange attitude, almost as if we were up to no good for simply reading the menu. We said we weren't ordering food, joined the line, and she immediately snatched the menus away.
We ordered a medium iced mocha and a medium iced caramel macchiato. The macchiato isn't actually on the menu, but the barista said she could make something similar to Starbucks' version, so we went with it and were charged for a medium iced latte with caramel.
I asked for whipped cream on my mocha, but was told they didn't have any and could offer cold foam instead. I agreed, then noticed I was being charged $0.80 for cold foam.
COLD FOAM.
At this point, babe, keep the foam.
We waited about 10 minutes for our drinks. While waiting, we sat at an empty table, only to be approached by the same woman questioning why we were sitting down and pressuring us to order food. We explained we were waiting for our drinks, declined, and she walked away mid-food turn down with an attitude.
Then our drinks were ready.
We went to pick them up and immediately noticed a hair sitting directly on top of one of the lids.
And the drinks? Both mediocre at best, especially considering the price.
There were also several customers walking around barefoot while staff walked right past them without concern. I understand we're in a beach town and shoes sometimes become optional, but this cafe is nowhere near the beach. When people are walking barefoot just a few "feet" away from where food and drinks are being prepared, it's honestly pretty unsanitary looking.
I'm not opposed to paying more for good coffee and a nice atmosphere. But mediocre drinks, high prices, visible cleanliness issues, a strong musty smell, barefoot customers, questionable customer service, and a complimentary hair garnish made this an easy never again for us.
Unfortunately, I don't see us returning.