I worked with Michelle at Osborne, and she was incredibly kind and took the time to really listen…read moreto what I needed. I was selling my house in Hemet, which was in very good condition, not a distressed property like many people assume companies like this only purchase. Michelle clearly explained that while they don't pay full market value, they cover all fees and closing costs, which made sense for my situation. Closing in 30 days instead of paying the mortgage while waiting for a realtor sale was a huge benefit. I understood they need to make a profit too, much like realtor fees, and with my outdated kitchen, the offer felt fair and well worth avoiding the stress of listing. I recommend Osborne Homes!!

We sold our house. They met our needs. Very efficient and returned our calls promptly if were not…read moreable to answer. I would highly recommend.

Absolutely the worst property management company! Any other…read morehomeowners out there, do not use them!

Chelsea Ellis has been an outstanding office manager for the property management company handling…read moreour rental home in Clovis. She is always professional, responsive, organized, and easy to work with. Any questions or concerns we've had have been handled quickly and efficiently. It's reassuring to know our property was in such capable hands. We truly appreciate her excellent service and highly recommend her.

Highly recommended from the first call Joanna answered and she showed us the house we were…read moreinterested in. Very professional and help us every step of the way she answered any question we had in a timely manner. Even checked in with us after move in very pleased with our experience

100/10 stars! I had a unique and slightly complicated moving situation with tons of questions and…read morepersonal worries, and JoAnn Silva has totally put me at ease! She has been the most incredible, hospitable, understanding, sweet, outgoing, helpful, and accommodating person I've ever had the pleasure of dealing with. She's gone above and beyond with answering all 300 of my crazy questions and communicating promptly, compassionately, and professionally. I had originally contacted them for a certain property I saw online and was interested in calling home. They contacted me swiftly and even told me about the other properties they available. I ultimately ended signing for a different one their houses than the one I had originally messaged them about and am so beyond thrilled! Venture Property Management's website/portal platform is also sooo easy and transparent, so it's really nice finally having a living situation where it's easy to see and pay bills. From applying, sending documents, paying the security deposit, and rent, VPM has been amazing every step of the way. JoAnn has made this entire move such a breeze, and I've really been worrying for nothing. I'm in love with my new rental, all thanks to her. She's a ray of sunshine and truly the best in the biz!

I normally don't take the time to write reviews like this, but after the experience we've had with…read morethis property management company literally within our first few days of moving in, I feel like future tenants deserve to know what they're getting into. To start, we applied for the property and were told it would take approximately a week to determine whether we were approved. We were finally approved on a Friday and were given until Monday to make a decision and bring in a $2,400 cashier's check for the deposit. Within roughly two weeks, we went from applying to being expected to have $4,800 available for the deposit and first month's rent. It's now move in week on Monday.. We signed our lease, paid the first month's rent, and were given our gate code. During the lease signing, they went over their expectations for move-out, including things that we were required to leave for the NEXT tenants: * Brand-new batteries for the carbon monoxide detectors/fire alarms * Brand-new air filters left on the counter * A receipt proving the home had been professionally cleaned We were very clear on their expectations and were prepared to take care of everything required of us. The problem is that those same standards clearly were not applied to the condition of the home when WE moved in. The following day, Tuesday, we did our move-in walkthrough. We expected our agent, Richie, to be there, but instead someone we had never met before showed up to conduct the walkthrough. He had apparently already walked through the property beforehand. The home was not move-in ready. There were cobwebs and webs throughout the house, bugs in multiple corners, bugs hanging from walls, and the stairs were visibly dirty. I specifically pointed out the condition and asked, "This was professionally cleaned?" His response was yes. That was extremely frustrating considering we were being told that we would be required to provide a receipt for professional cleaning when WE eventually moved out. Then there were several other things that should have been handled before handing over the property. We were given two silver keys and told those were the house keys. We were given two universal garage door openers, but they weren't programmed for the garage we were told WE would have to set them up ourselves. Then we were handed two gold keys and told, word for word, "These gold keys were left from the previous owner, not sure where they go to." We were also told that we did not have our mailbox keys yet. Our doorbell wasn't working either. When I asked why, I was told it was a Ring doorbell and that it might simply be dead. On top of that, there was no gate opener provided for the gated community, leaving us to figure that out ourselves as well. So to recap: management was very particular about requiring us to leave brand-new batteries, brand-new filters, and proof of professional cleaning for the NEXT tenants, yet we were handed a home with cobwebs, bugs, dirty stairs, an uncharged/non-working doorbell, unprogrammed garage remotes, no mailbox keys, mystery keys from the previous owner. That doesn't feel like the same standard they're requiring from their tenants. And then, on the second day, when we actually used the dryer for the first time, it immediately started making a horrible noise and clearly has an issue. We contacted management, and after going back and forth, the manager, Chris, eventually approved giving us a break on the rent because of the issues. I appreciate that she eventually acknowledged that there was a problem, but even that situation has been frustrating. We were initially told we would receive $500 off for one week due to the problems, and that amount has now apparently been reduced to $400. At this point, it's not even just about the money. It's the amount of unnecessary stress and inconvenience we've had to deal with immediately after moving into a property we were paying a significant amount of money to live in. The move-in experience should have been the easiest part. The property should have been cleaned, inspected, and made fully functional BEFORE handing over the keys. Instead, we moved in and immediately had to start identifying problems and chasing management to address things that should have already been taken care of. I'm leaving this review because I want prospective tenants to know exactly what to ask about before signing a lease and to thoroughly document EVERYTHING during their move-in inspection. Take pictures and videos of every issue, no matter how small, because apparently the expectations placed on you at move-out are very different from the standards applied when you're handed the property at move-in. I hope management takes this feedback seriously because tenants should not have to move into a home and immediately spend their first days dealing with problems and nothing but headaches. Very disappointing experience so far, especially considering the amount of money we were required to pay upfront.

My recent experience with Fox left me happy with the professionalism Chris provided. This company…read morewas caught between their client, who is my next door neighbor, and me. My neighbor was dishonest and allowed me to believe the management company did damage to my front yard, when in reality, it was my neighbor. Chris handled this ugly situation with care and honesty, which I appreciated.

Before Chambers Property Management, I honestly felt like I was on my own. I technically had a…read moreproperty manager, but actually getting help was another story. Questions would come up and I'd either get no response or something super vague days later. After a while, I just stopped asking and hoped nothing went wrong, which isn't exactly comforting when real money is involved. Once Chambers took over, that changed pretty quickly. Now when I have a question, I ask it and I get a real answer. Not days later. Not after following up multiple times. Just a normal, timely response like you would expect. It sounds basic, but it made a huge difference. What really stood out to me was how approachable they are. I've asked about lease stuff, tenant situations, random landlord questions, even things I probably should already know. I never felt rushed, brushed off, or made to feel dumb for asking. There were also times I reached out about things that weren't urgent at all or weren't technically their issue yet. They still helped me think it through and gave honest input. That was unexpected and genuinely appreciated. At this point, I don't feel like I'm guessing anymore. I don't feel stuck or unsure every time something small comes up, and that peace of mind alone is worth a lot. Thank you Chambers Property Management!

I live in the bay but own a property in Fresno. My experience with my previous property manager…read morewas a nightmare. Instead of managing and stabilizing my building, I lost money every month and my stress level was out of control. My priors manager's communication was terrible and to make things worse they were also unapologetic and unprofessional. I think the latter may have actually pissed me off more. After my frustrating experience, I spent a lot of time researching for a better property manager. After interviewing Kendra, I decided to switch to Chambers, and the difference has been unimaginable. Kendra and her team have been nothing short of amazing. They are incredibly professional, responsive, and genuinely make me feel valued as a client. Kendra's communication is excellent, she's quick to respond and always keeps me informed. The level of service she provides has given me peace of mind, something I desperately needed. I also appreciate having Chambers PM, specifically Kendra, to serve as a resource. My other properties are in Oakland and Walnut Creek, which is currently out of their service area, so I self-manage those rentals. And any time I have question about landlording or just need a second set of eyes on a tenant application, Kendra is willing to offer her expert advice, even though those properties aren't being managed by Chambers (yet! when/if they come to the Bay, those properties will be managed by Chambers.) My tenants are also much happier now. Kendra doesn't waste any time finding reliable tenants to fill vacancies whenever I may have one and her attention to detail has made property ownership stress-free. I feel very comfortable reaching out to her whenever any issues arise because I know she'll handle them promptly and effectively. The Chambers' team are a wonderful group who are truly engaged with their clients. Kendra's informative, has great communication skills, and goes above and beyond for her customers. She actually cares about her tenants and always answers the phone or calls back right away. If I could give more stars, I would! I highly recommend Kendra and her team to any homeowner looking for a reliable and trustworthy property manager. They have exceeded all my expectations and made a world of difference in managing my property.

For the mosat part, our century 21 manager is nowhere to be found. She rarely answers her phone. It…read moretakes long to get things fixed around here. We We're told we're not supposed to have dogs here but our neighbor still has their loud, annoying, tiny dogs running around with no consequences. Wth...?! Plus, we have to drive all far to turn in the rent because there isn't a drop box on the property. Lame!

I had seen a house was for sale by owner in Fig Garden area, so I decided to visit. The realtor was…read morenice, and took some notes about what I'm looking for and I went about my day. Over the next few months, I visited a few houses, but ended up passing on most. I specifically asked him for different specifications on a house (no pool, 3 bed, 2 bath and NO condos) but I kept getting houses with pools, or had more than 3 bed, 2 bath, and HUDs still popped up. Eventually my Portal got shut down without warning, which I guess was his way of saying, "This is the end." No call, no e-mail, nada. Well I guess I'll look elsewhere.

We relocated to Clovis from Manteca and used London Properties to help find our new home. Our agent…read moreMerili Loucks was wonderful. Merili was extremely patient and helpful through the whole process of our relocation. She was full of suggestions & advice and was clearly concerned with helping us find the right home. I would highly recommend Merili . She also introduced us to an amazing lender that we ended up using as well.

London properties... My first hand experience has not been a…read morepleasant one. And yes, it has been a first hand experience. It is ongoing through current litigation. And through this troubling first hand interaction, personally investigating this company and what appears to be highly questionable practices recently. Uncovering the beginning of a larger picture of some of the bad actors associated with this company and what appears to be highly predatory practices. In the middle of a legal action concerning their company and affiliates wrongfully removing disabled individuals from their homes. As a disabled individual and someone who is living with cancer my personal experience is both disheartening and leaves me afraid for others who are victimized by this type of behavior. Dishonesty is not a great business practice! Avoid at all costs! Find another realtor.

Smooth Sale of Our Family Estate Home in Fresno…read more We recently sold our family estate home in Fresno through Nico Gentile and Gentile Real Estate, and the experience was outstanding. The entire selling process was incredibly easy and stress-free. Nico and his team kept communication excellent--always responsive, clear, and keeping us informed every step of the way. The home sold quickly on terms that exceeded our expectations. I'm extremely pleased with the outcome and so glad we didn't go with one of the legacy agents in the Fresno marketplace. Gentile Real Estate delivered modern, efficient service while treating our family estate with the respect it deserved. Highly recommend Nico and the team to anyone selling in Fresno. Thank you for making this such a smooth and successful experience!

Working with Nico was an amazing experience. He went above and beyond in every way--his…read morecommunication was clear, consistent, and reassuring the entire time. My mom's house sold almost immediately thanks to his expertise. What really stood out was how kind and thoughtful he is--he made me feel special, not just like another client. I would absolutely work with him again and recommend him to anyone! Can't say enough great things about him and his company. Just outstanding.

The complex is experiencing plumbing and electrical issues but they are more concerned with…read morecosmetic stupid things like being obsessed over which direction you park your car and things like that. They have bigger more expensive fish to fry but they don't want anything cute on the walls outside, no plants, and please don't park your electric bike in the same stall as your vehicle. Not on the lease, mind you but now that I have stated it they will add another draconian rule to their already 18 pages of lease rules and regulations. The place is run like a prison.

I live at the Elderberry Senior Apts. It is a senior complex in name only. Ken our former manager…read moreis now in Monterrey. He was very efficient at his job. Now we have Dalia as our manager, and she cannot do the job. She blamed Ken for leaving her a lot of work, I doubt that very much. She would have relatives come to Sanger all the time to do the work she cannot do. It looks like she just decided to move them in so they would not have to travel to Sanger all the time from Fresno. Seniors move into these apts. wait a few months and then start moving in their grandsons. I had to spend money moving to another apt. because the grandson of one was dealing in the parking lot. Also, the police who patrol the Elderberry Apts. found him passed out in front of my apt. Not only will the management not do anything about it, the new manager Dalia from what I understand has 15 people in her apt. that is with her and her husband. Ther are children in her apt. as young as 11 yrs. old. There are also, 3 cats and 2 big dogs that have come up to me . They are not on leashes. The dog that came up to me was way over the weight limit that is allowed for a dog. With all of those people living with her and her husband in a tiny apt. there is no longer and parking spaces for the visitors. The visitors must park on the street. I feel sorry for the children that need to be in a family complex so they can play with other children in designated play areas. She let the people living with her be in the pool after 9:00pm but the tenants cannot. The dumpster area is no longer kept neat and is an overflowing mess. Maybe one of the people in what seems to be in their early twenties and don't work should get out there and clean it up.

Pam Sebastian at Chicago Title consistently provided a professional and well-organized signing…read moreexperience, and transactions were handled with exceptional attention to detail. The communication was clear, the instructions were thorough, and the process was efficient from start to finish for my first time buyer. As a loan signing agent, it's always appreciated when everything is so well prepared, making for a smooth closing. Thank you for your commitment to excellence Pam!

Currently experiencing well below satisfactory service, finding team assigned has been non…read moreresponsive. Unprofessional experience so far. Wish we had much more positive experience to be able to give higher scoring review.