Adriana is a star at what she does! She is skilled, pleasant and calm. I love her services.read more

Unimpressive. I went in for a fix of a cut I had gotten the previous day at Eden. The first picture…read moreis what I wanted. The picture of me in the red is what Eden gave me, the picture of me in the grey is what Michael Anthony did to fix it. The picture of me with the camera is my own fix. I cut it myself with no training. Judge for yourself who got it closest.

Doan is super nice and i enjoyed having her bleach my hair for me. I came in asking for grey…read morehighlights and despite her bleaching my hair 2x it came out more of an ashy brown (which I was fine with). She did a great job on the bleaching and it's not damaged at all. The main gripe I have is that the dye she put on top washed out after one wash with purple shampoo, something that had never happened to me before when I had gotten my hair balayaged elsewhere in the past (nor when I'd gotten it toned every two months). She'd recommended using overtone conditioner--unfortunately, the silver overtone conditioner did nothing except give my hair a green twinge (looks a lot like hay currently.) When I panicked and told Doan about this she was kind and offered me useful advice--clarifying shampoo, which I hadn't thought about--and relayed the brand of dye she used so I wouldn't have an alternative salon use it on me in the future. Sadly, only two weeks after getting my hair done I'm going to have to go somewhere else to get it fixed, hence the three stars. :(

Great location for those that live in Capitol Hill. I called last minute for a haircut not…read moreexpecting to get in and they were able to work me in last minute. Doan was very professional, knowledgeable on the questions I had, and did an excellent job on my haircut. Highly recommend this salon and overall I had a great experience.

First off the salon is beautiful, secondly the hospitality is amazing, lastly the comfortably they…read morehave created in their environment is unmatched. The fact they could make me (25) and my grandma (78) have the best first experiences and have the same thoughts on it is pretty amazing considering her first time there was a year after I had been going. Also who doesn't want to feel like a queen by being greeted with a complimentary iced coffee with alll the flavors! Can't wait for my appointment today!!

It's been almost 2 years (September 2023) since my first and only appointment at blackbird. It was…read moreso terrible that TO THIS DAY I think about it whenever I'm drying my hair. I decided that it's finally time to make a review of my experience. My appointment was with Eunice. I had done a ton of research about where to trust my hair now that a former stylist of mine stopped cutting hair for a living. She recommended this salon. After reading all the stylists instagrams I decided on Eunice. I arrived on time and was seated in her chair. She had the worst attitude and demeanor as soon as I sat down. She asked me about my hair routine and I told her I used Keratase hair oil as a finishing product and she scoffed at me and said "you put hair oil on dry hair?" like I was some sort of idiot. "Um, yes, this is common," I thought. But I was so shocked I just smiled. Then we were talking about what kind of cut I wanted and I asked her if she had any suggestions and she literally said "no, that is up to you." This woman was literally charging 125 for haircuts and would not give me any suggestions. I totally regretted making this appointment at that point but I thought it was too late, and didn't want to be rude (I think I was the only one). I ended up getting a cut that was fine, and when she blowdried it she made no effort to style it. Simply dried, no real volume, nothing. The whole experience was 45 minutes start to finish. It was a haircut I probably could have gotten for half the price elsewhere without the horrible attitude. When I went to checkout, it is the only hair stylist EVER that I did not tip. 125 for the cut was already too much (and I've paid more for haircuts). I think she charges more now. Perhaps the other stylists here are better but I have no interest in going back to a salon where this type of behavior is ok (based on my reading of reviews, I am not an isolated case).

I just love this salon. It truly doesn't matter who you go to. Today, I had a cut with Lydia. I…read morebooked last minute (the night before!) and everything went perfectly. This is such a great addition to Capitol Hill. I highly recommend coming here!!!

Great haircut by Armi .... Beautiful space full of light and good karma! Highly recommended. Next…read moreto Eastern Market, above Barrel and next to East City Bookstore!

Went in for a walk-in without having an appointment since I decided I need to clean up for an event…read morethis weekend. Just needed a simple men's trim. Try was friendly and personable and did a fantastic job. 5 stars!

Okay, I feel a little like I'm review bombing, but my update is legitimate…read more I went to a different hair salon to get my hair fixed - I actually would have gone to them instead of Bishops, but they were busy the day I wanted to go - and they told me that the damage to my hair is worse than I realized. I told Bishops Navy Yard before my visit that Bishops South Irvine normally uses toner to color my hair. There's a reason for it. But this Bishops used permanent dye. The place I went ended up having to use color correction to fix my hair, but man - what a way to not listen to your customers, Bishops NY.

Travis micro-foiled the most natural highlights than Ive ever had!! Nothing was too difficult for…read morehim, Ive never had such pain-staking effort put into this work, his micro-foiling result was by far the best most natural finish Ive had in all my years of getting highlights. Travis is extremely proficient in his craft and addressed all my concerns with the utmost cheerful patience and humility though I am a difficult and nervous individual at hair appointments. He is most accommodating.

DO NOT bother coming here. Jessica Ramos forgot my color combo and had to re-dye my entire head to…read moremake sure it was going to be one color at my first follow up appointment after initial coloring INSTEAD of touching up my roots- this cost me more because they charge you based on the amount of color the stylist uses. After trying for over 3 weeks to get on her schedule for a 2nd color follow up I finally got an appointment. When I sat down we had a discussion and Jessica asked me if i wanted my roots or whole head dyed. Jessica told me on my FIRST visit I'd only have to get my roots touched up moving forward but she has never dyed only my roots. Everytime she has dyed my entire hair. So I asked her why she keeps doing that because it's not what we discussed initially, she said that she has to do that in order to match the color or she can just try to guess the color my ends were and try to match my roots to the ends. I said ok just do the whole head. She immediately said well I only have time to do the roots. I asked her why she gave me an option if she knew she didn't have time then I just immediately agreed to her doing just the roots even though she was going to guess the color. She stepped away for 15mins after combing out my naturally curly hair with a PADDLE brush. When she returned she said she was uncomfortable doing my hair today because our conversation was too much for her- she did almost ALL of the talking, there were no vulgar or derogatory words exchanged, no one yelled or screamed. We literally had a calm flat conversation. She didn't even brush my hair back into the bun it was in when I came in. I had to put it back up myself even tho I came in curly and she combed out all my curls. I stepped outside and came back inside and asked her when she could do my hair and she told me I need to find someone else. I called the salon and asked for the color she just had to have written down at some pint in my multiple appointments with her so I could find someone else to do it since she refused to do my hair- they put me on hold for 18mins then hung up on me. I called for the salon manager of course they put me on hold and hung up on me AGAIN.

Believe it or not, I haven't been to a hair salon since before the pandemic in 2020. (Since the…read morepandemic, I cut it at home.) However, I didn't have time to do it myself so I decided to book an appointment at this spot in the old Bubbles space. It was easy to book online the same day. Jeff was my stylist and did an excellent job. He's professional and personable. A men's cut is $45 and includes a hair washing. I'll be back!

Updating because Blanca called to apologize, explained she had emergency situation and gave a refundread more

I test just how creative they can be every time I go! And they never disappoint. They sometimes…read moreexceed my expectations because I am very hard to please, and they always give me the prettiest prettiest nails.

Don't answer messages or phone. No way to connect with them. Very poor customer serviceread more

Nina is the absolute best. Along with being so kind and helpful, she is also so patient in helping…read moreme find the exact nail color I want or figuring out a way to create it. And she does a wonderful job in filing and shaping my nails. I highly recommend her!

I've been in this shop for other non-hair related services, so I'm not commenting on that…read more I am commenting on the overall appearance and cleanliness of the salon. I did not comment after my first time there as I thought perhaps it was an anomaly. Well, months later it's the same; I'm usually there on a weekday early to midday (no one cutting hair/the shop just opened). When in the waiting area, each time I've been there, I observed hair on the floor, bench and the table holding the magazines. The waiting area is not particularly near the hair cutting area. I'm worried that the place is not cleaned very often or swept. Tracy & Company is located close to the Eastern Market metro and on the Circulator line (the bus stop is literally right outside of their shop, making it very convenient).

I've been getting my hair done here for 7 years by Marta and I am extremely happy and satisfied…read morewith the results. She always listens to what I want and executes it well. The salon is very clean with very nice hairdressers that do all kinds of cuts, highlights, and styles. I would highly recommend this salon.

Lamiaa im sorry we had good conversation, and I truly trusted you with my heart and soul, my hair…read moreis my soul to me, I put my life on the line basically, and you back stabbed me. I didn't get what I asked for, you told me it'd be exactly like the picture. It wasn't lamiaa. It wasn't. It's way too short. You were nice, and I truly trusted you. But you did it so wrong im so sorry lamiaa. This cut is not what I asked for it's much shorter than the picture and one side is more textured than the other. I'm sorry Lamiaa. But I have to tell the truth.