Absolutely disgraceful. This company put in my bathroom flooring and after 7 months has become discoloured. They have delayed and delayed responses with many excuses making me think they were pursuing my issue, but no, they have completely abandoned their responsibility in fixing the problem, one reason was it was over the 12 months guarantee. It was when they made that statement , but certainly not when I made them aware of the problem , no wonder they delayed!!! We do not have an axe to grind, as Candice had suggested another bad reviewer had, we just wanted our issue resolved, bearing in mind we had spent nearly £1,000. They have ignored calls from myself, my solicito's calls and letters (they know it would cost me money and time to take them to court), so they are laughing at us and have my money and I have a disgraceful bathroom floor. Be VERY wary of this company read more