If you want to eat here then you'd better have booked. More than once have I passed with the kids and dropped in on the off chance, only to be disappointed.
When we have managed to get seated, the food has been OK in that 'Pizza Hut' kind of way: palatable at a certain temperature, but quickly losing its appeal once it starts to get a little colder.
Service here has been mixed, with one set of waitresses giving great attention and others being a complete let down - you take your chances.
Pizza Hut was the first pace my kids ever ate starters, so they have a bit of an affinity with the chain, and of course they love the ice cream machines. I used to enjoy the cosy atmosphere of Pizza Hut Leicester Square when I first started living in London, but these bigger retail-outlet Pizza Huts do absolutely nothing but irritate me. There is too much noise and the food is exceptionally ordinary, so I try and avoid them as much as I can, except when the kids have been good and they get to choose.
Having taken the kids to a few Pizza Expresses now, they are finally seeing for themselves that pizza does not have to be thick and stodgy, and it can taste fresh and exciting. I like that they are moving in a slightly more taste-driven direction and I suppose I have to thank Pizza Hut for helping me educate them in that respect.
I give this restaurant a three, as it can sometimes be quite handy, and the staff are friendly enough - if you get the right ones. read more