I ordered two of the Big New Yorkers on sale for $10.99 online. Picked up the pizzas got home and realized they were only cheese pizzas. Called the restaurant and was told there was nothing they could do. The picture clearly shows pepperoni pizzas. The girl working told me I was supposed to pick double pepperoni. Now how was I supposed to know that, they advertised it as a pepperoni pizza for $10.99. False advertising and I won't be going back!!!! No stars!!!! read more

The person ringing us up was rude. Not only to us but the family that came in after. She seemed bothered and irritated to work here. If this was the face of my shop id be looking for a face lift. read more

Pizza Hut - The mission statement for this location. - Pizza Near Me - Marysville, California

We got off the freeway for breadsticks this afternoon. Then we found out an order of 5 plain breadsticks is $9.85+. So two orders (one for my wife and one for myself) would cost us $20.00 for 10 breadsticks. No thank you, that's insane. We got back on the freeway and ate somewhere else. read more

I remember many years ago, Pizza Hut had great pizza with a perfect crust! Boy, how things have changed!! We ordered a large deluxe pizza with the works. I was anxious to get home to sample this pie! However, upon opening the box, my impression was that there were very few toppings and a sparse amount of sauce. The cheese was almost invisible! We literally had to add more cheese to even eat it. The crust tasted like cardboard, and we tossed this messy pizza pie after one slice! I contacted Pizza Hut customer service, and they refused to refund the $28 I spent on this pizza. Instead, they gave me a coupon for two free pizzas! Silly me decided to use the coupons, and I kindly placed my order, giving an explosive and detailed order for two pizzas. We thought that we couldn't go wrong with a cheese pizza! Then we got a sausage, mushroom, onion, and olive pizza. If you can believe this these two pizzas were just as horrible as the first one! On a positive note, the customer service at thus particular Pizza Hut is wonderful! Nice people, bad pizza! read more

They use door dash to deliver, I contacted the dasher and told them and they hung up on me. Apparently THIS PIZZA HUT does not care if your order is delivered to the wrong address. I tried to contact a manager twice for a refund for an order I did not receive. I was told they would call me back. Save your money or order from another location. read more

They made us sit for a hour and we asked way earlier if it was ready and we asked the manager and she said no but the manager never checked.

Disappointing...ordered hand toss pizza but got pan crust instead. Second time this happened.

It's average at best. Location is not super updated or clean, walked in and out of the restroom after I had ordered my pizza. Sooo that was kind of a turn off. Also no one wears gloves ?? Home girl who made my pizza as I stood at the counter didn't wash her hands to my knowledge before starting to make my pizza. I brushed it off and prayed it cooks hot enough to kill the possible germs. But anyways there is no substitute for hand washing when dealing with the public's food. Oh also they didn't honor the carry out special listed online... it's was $2 more at this location. I'm confused why higher prices in such a pour city? Anyways pizza was made quickly and correct so there's that. My pizza taste was okay not a ton of toppings but good enough. But it was just over all weak experience. read more

Pizza Hut - Pizza Near Me - Marysville, California

We were in there for lunch this afternoon. I ordered a pan pizza. When our order arrived at our table it was a thin cracker crust. I told the wait person that it was not what we ordered; that we had ordered a 'pan" pizza (which ordinarily comes with a thick tender crust). He informed me that what he brought to our table was their pan pizza. Rather than create a scene, we simply left it at that and ate what he brought. We have been eating at Pizza Hut for more than 15 years, always ordering pan pizza. So we are not novices at ordering that item. In view of our experience today it is unlikely that we will hurry to patronize Pizza Hut in the future. There are countless other pizza restaurants to choose from. read more

Are local Pizza Hut down sized and eventually closed. I order their Thin n crispy crust pizza No one does Thin n crispy like Pizza Hut. We drive two towns over to get this pizza. Crazy but true. It's worth the drive. read more

So I ordered the pizza , breadsticks and wings special and had it delivered When I received the food , EVERYTHING WAS COLD. The pizza was horribly made , not enough cheese , the dough was spongy and the breadstick were cold. I called the store and complained because where I live about 15-20 miles always from the Pizza Hut. When I called the lady at the front she said said I can get credit for another pizza and I would have to wait for another pizza for a hour . Smh. I was dissatisfied with the answer so she gave me her manger. That manger at that store was so rude . She did not show customer service at all , she was irritated I was dissatisfied . I told her I can bring the pizza up there to show her ... she said even I bring the pizza she will not refund the money. So I had to get in my car and drive up there to try to let them know what this pizza look like When I went up there ... the gentlemen there assisted me and looked at the pizza the same way I looked at it when I first received it .. he immediately gave me a refund . He was awesome , but the rest definitely need better customer service ... I would NOT recommend this Pizza Hut at all! read more

Pizza Hut - Pizza - Pizza Near Me - Marysville, California

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Good service and great pizza my favorite on Marysville . Close to Plumas Lake fast service and good people . read more

The big New Yorker as a new Yorker frankly I'm fucking affended the only thing that resembles a N.Y. pizza is the curl on the pepperoni and its not even good pepperoni. Sauce is lacking the crust sucks and I've had better pizza in Nee York at a gas station I. Up state like anywhere around Binghamton Ithaca or even old forge and that is sheet pizza in P.A. read more

Carryout review: The pizza was great and the quickness of the experience wasn't bad at all. The only negatives I would say is that the price was a tad bit high (I did do a stuff crust) and it wasn't crazy hot. By the time I bright it back (7 minutes), the pizza was only just a tad bit warm. All in all though for a pizza chain carryout experience it was enjoyable. Would I recommend? Yes Would I go back? Yes read more

Pizza Hut - Stuff crust made exactly how I asked - Pizza Near Me - Marysville, California

You know Pizza Hut has just gone down in quality and overall taste! There I said it!!! When I was growing up Pizza Hut used to be the good pizza place but now it's just so so, maybe it's because there are so many more great pizza places to eat at. But over all it's just blah.... The best thing about this location is the manager Rob, he was great greeting me at the door, taking my order and checking on us while me and my co-worker ate our lunch! Great job Rob!! The store was clean, no salad bar but overall a nice place. 5 stars for Rob! 3 stars for Pizza Hut...... read more

Pizza Hut - two pans of pepperoni pizza - Pizza Near Me - Marysville, California

I will never order from Pizza Hut again!I ordered Supreme Pizza online and they gave us cheese pizza which is soo annoying because it took forever for them to deliver and when i called they said its not their fault,they have the worst customer service!Never again!!! read more

Pizza Hut - a pizza box on a table - Pizza Near Me - Marysville, California

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My wife lives the stuffed crust pizza. But the cheese in the crust tastes like plastic and the pizza is soggy. We recently took a trip to Texas and their pizza hut was great! They know how to make a pizza! Their stuffed crust had a crisp crust that I'd never know pizza hut could do. And the taste was what I had originally expected stuff crust to taste like. Step up your game linda pizza hut!! read more

Horrible service, untrained staff food wanted none, dried out pasta, what a waste of time and money. Worst Pizza Hit ever! Who's the owner of this mess?? read more

Pizza Hut is a piece of shit pizzeria it use to be were you would get and received good treatment from there local place but now they charge you for service fee which is BS and you don't get the free condiment and then they even charge you For the Parmesan cheese well it really not worth coming to this place even the manager on Duty Confront you with the issues when you asked a simple question she has a stain look on her face and that's really sad for the reputation of the restaurant really really bad they really need to think about who they have is their managers on duty and really need to retrain them on what simplicity is and how to treat your customers bit more respect read more

We hadn't eaten at this place in forever... mainly because the service was crap and the pizza tasted like cardboard. Fast forward to today, 4/26/19... Ordered pizza on the online system, delivery time was 35 to 45 minutes. Ok that's reasonable right?! I sign up for the text updates because well, why not. 35 min pass... 45 min pass.... an hour comes around so I call the place. Some little teen answered the phone and tried to answer my question, I mean why hasn't my pizza been delivered is a pretty simple question!! She put me on hold, 2 more people pick up the phone... one asks if I'm someone else, the other answered the phone like I'm trying to order a pizza ‍ finally someone else comes on the phone saying they're going to call the delivery driver and they put me on hold again. This chick comes back on and says oh delivery time is an hour, I politely tell her it said 30 minutes 5 minutes ago and she told me oh that's not right. Well no kidding, it's been an hour and my pizza isn't here. She sits there quietly for a good minute, I'm thinking she's going to help find my damn food!! Nooooo she's like ma'am is there anything else you want? I hang up, I'm done. A little bit later the pizza showed up.... luke warm, burnt to shit and tasting like well cardboard! Not ordering from this place again, horrible food... terrible service. read more

First and last time coming here. Kids who can't get a very simple order correct. Ordered a medium pepperoni pizza. That simple! They put zero sauce on my pizza. I called them and spoke to some bad attitude kid named Justin who hung up on me who thought I'm lying. Who would lie over this!??? He "asked" his cook Amy if she put sauce on the pizza came back to the phone and "Amy" said "yes" Then they hung up on me. Im actually really frustrated for not having dinner tonight And Throwing away my hard earned money. I will take this further only bc of the kids attitude. read more

It's not just this particular restaurant. The quality of Pizza Hut in Northern California in general is atrocious, however this is the closest store to where I live and therefore I have had more experiences here. Last time was it for me though. I will never go back. See the photo I posted of my pizza. It wasn't even edible. It was thrown out. And while the manager did offer me credit to try again, the fact is the last time that happened my free pizza was worse than the one that they were comping me for. There is NEVER enough sauce of cheese on the pizzas and the dough sticks up through what little there is getting burnt. I've had the wings there and they are hit or miss, but the pizza is consistently awful. There are a few nice people there but also a few that seem to hate their job and it shows in the customer interaction. Basically whatever you see on the website doesn't look like what you get here. read more

Pizza Hut - This is what a typical pizza from this store looks like. - Pizza Near Me - Marysville, California

Beware, Pizza Hut has now decided to charge .95 cent Service Fee "as a cost if doing business in Marysville,", which in fact they are located in Linda C.A., at this rate we the people are paying 11 percent in tax basically, but our County nor City will receive No Benefit , so this fee is only funding the support Pizza Hut, not our deficit, new roads, public servants , just Corporate Greed. read more

Pizza Hut - Pizza Near Me - Marysville, California

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I love Pizza Hut!!! But I have to say the prices are getting very expensive. And very disappointed they still have not brought back their salads. read more

The pizza was so thin I might as well have been eating a cracker, and there wasn't any marinara sauce. It was the lowest quality pizza I have ever seen. read more

Their pizzas used to be the best.. now they are worthless... The pizzas we got were so damn flat it should be illegal... Almost no sauce on it and they are about the size of a Little Caesars pizza... But 3× the price... Honestly if you want a pizza with sauce and is not so flat it's like a tortilla chips you might as well get little Caesars and save yourself the depression if having a crap pizza. read more

I popped in here for a quick chemical food lunch. Plus I wanted to flesh out my Yelp Pizza Hut list LOL. It's a dine-in location however its small and a little bit atypical. It doesn't have waiter service or a salad bar. You order at the counter and they bring the food to your table. Breadsticks were fresh and the personal pan was as expected. The staff is super nice. They also had Law & Order on the flat screen so that's extra props right thurr. Just as an FYI they are lacking pastas. I think they have the baked ones that serve a ton of people but they don't have the basic single portion spaghetti and meatballs. read more

Pizza Hut - the front of the restaurant - Pizza Near Me - Marysville, California

This Pizza Hut is so much better than Yuba City. I've never had greater service at a Pizza Hut with such friendly people. The receipt said Taylor so I assume she was in fact the girl assisting. She had wonderful customer service, kind, patient, and making conversation. I will make the drive from Yuba to Linda just for the service. Also, we got the right food...that never happens at the Pizza Hut in Yuba City! Honestly so great to see people be kind I hope she gets recognized! Thanks Taylor! read more

This location is charging a 3.5% "service fee" now. This is in addition to the sales tax and whether you order for here, to go, or delivery. Apparently, it's to offset the "cost of doing business in California." According to the manager, many restaurants in the San Francisco area are adding service charges now. So, we have to pay the franchisee a "tax" on the money we're already spending on the food? Just doesn't make sense. Naturally, my family will not be eating here anymore. There are way too many other pizza places in this area. The food, the service, the location wont be missed. And hello, you're in LINDA, not SF. read more

This has to be the worst excuse for a pizza I have ever tried to eat. It was so dry I wonder how try can say it has sauce or cheese . The veggies were crisp. I send a complaint to corporate and of course no response. I used to like pizza hut but not wasting my money anymore. read more

Pizza Hut in my opinion is ripping off its customers by charging what I would consider unfair and possibly illegal Service fees ! The pizza is awfully, the service fees are unjust and after I seen the pizza and was outraged by the service fee I seen on our bill we won't ever go back to Pizza Hut and in my opinion everyone should Boycott Pizza Hut and put them out of business!!!!!!! read more

Ordered online for delivery to a hotel just down the street from this Pizza Hut. Delivery person was very friendly and called just before arriving so I could meet her in the lobby. My only negative - the pizza was a little greasy, but it was made just as requested and delivered quick and hot. read more

I placed an order of 2 pizzas and wings my chicken for starters tasted like it was freezer burnt and did not taste like hot wings, which I stated to the employee at pizza hut when I called in. I told her that it had a sweet taste and she told me that is not possible because she personally made it and I told her well maybe the sauce is bad she was acting as if we were in a debate and kept saying it is not possible. I received horrible customer service and she hung up on me. I will no longer spend money with this establishment and will be making a yelp review and tell my family to no longer spend money I spent too much money for all of my food to taste old and horrible. read more

The man that took my order was friendly and professional. The salad lacked color but was fresh. My personal pizza with a drink and salad was under $10. The pizza was well made and I enjoyed eating it. The dining area was clean as well. I saw a few reviews complaining about the service fee. 3.5% tax on $10 is 3.5 cents. Get over it. read more

I ordered from Pizza Hut (Marysville) this afternoon for a small function I was having. I've ordered from you many times and the last two orders were not what I expected for Pizza Hut. Especially this last one. I ordered three pizzas and double breadsticks. Two out of the three pizzas were absolutely awful. A complete waste of money and food because no one would eat them. The only halfway decent one was a large stuffed crust that I ordered. So 12 people shared one stuffed crust pizza and breadsticks. It was very disappointing. Two of the pizzas had very little sauce on them, (I actually think one didn't have any sauce at all) hardly any cheese and the Super Supreme barely had any toppings. (I ordered extra toppings on two of the pizzas)It was a very bad experience. The three pizzas cost me $108+ including delivery. I'm planning on going in and trying to get a partial refund. It was a horrible experience. read more

Your service is terrible you give me burnt pizza and burnt Brownies EVERY. SINGLE. TIME. Also stingy with your toppings. A little sprinkle goes along way you don't have to play polka dot with the toppings lol! read more

Health Department Called! Manager Should be Fired and Ashamed! This location is a disaster! The employees do not even wear gloves when making your pizza. I used to manage a Pizza Hut, and it was state law that all employees preparing food should wear gloves when preparing food. The employee making the pizza did not even bother to put on gloves at all during the 1.5 hours that I was there. I sat there watching her prepare all of the different pizzas as orders came through. She did not once put on gloves. The manager just walks around like a zombie. Please be safe and do NOT eat here! If I were the district manager, I would fire the store manager asap. read more

This must be one of the worst pizza huts in existence. Everytime I order a pizza here, it turns out differently from every one I've ordered before. You never know what you're going to get, even if you stick with the same regular order. One time, I told them to put extra sauce on the pizza after noticing they were pretty stingy with it. When I got the pizza, they had mistakenly done the opposite and put none on it so it was like cheesy flatbread. Another time, we ordered 3 seperate barbecue pizzas and even though they were all supposed to be the same, it was like 3 seperate people on different planets had made them. One was so greasy, the cheese was sliding off in hunks in the river of grease. Another time, we started to order a 5 cheese pizza, but after finding out it had an alfredo sauce instead of marinara, we cancelled the order and asked for a regular cheese pizza with red sauce. This was in person and we were very clear about it. They brought us the Alfredo pizza anyway and it was so gross, we couldn't eat it. After complaining, they offered to make us the one we had originally tried to order. This time, it had no sauce except around the edges. It was like the chef had drizzled some sauce in a half inch ring around the top, neglecting the rest of the pizza. When we complained again, this time upset and hungry, the waitress said she would get the manager. A young woman who appeared to be 18 came out and actually had the guts to talk back to us when we complained. In the end they apologized and didn't charge us, but I think we will go to a different pizza place next time. read more

Not as bad as some reviews have eaten here numerous times and on the occasion a sit in. Small seating area and decent fountain drinks. Staff on this go around were friendly and attentive. Maybe next time they will hit the 5 stars read more

So I looove Pizza Hut pizza period. But that's about the only think I like about this location. If you can order online! It never fails, no matter the time of day, no matter what day of the week you will spend at least 5.5 min on hold if you call in your order. I'm sure you're thinking I'm elaborating but i'm not! I live in Plumas Lake in a new home which the address doesn't exist when I try to order most things online. So I always call in my order, from my cell which is my primary phone. I have called in orders on 4 separate times with the same experiences. I haven't sat down and ate my pizza at this restaurant since I was a kid. The restaurant is small, dark & creepy. Tho I must say they have updated the decor so it's not as bad as it was. Customer service leaves much to be desired but they make good pizza! read more