Today we decided to get our of town and took a 45 minute drive to London, KY…read more Obviously wanting to eat somewhere different while we were there, we decided on Gondolier and I sure am happy that we did! Our waiter was Parker and he was absolutely awesome and very attentive. When we were seated, Parker brought us 2 complimentary piping hot breadsticks with marinara sauce. We were pleased to hear that these were all-you-can-eat because they were very good! They have quite a few lunchtime specials and from 2:00-4:00 (weekdays) all sandwiches are half off. My wife ordered the lasagna and I ordered the House Calzone. The lasagna was a HUGE serving and very tasty. My House Calzone had ham, ground beef, pepperoni, sautéed mushrooms & onions, mozzarella & ricotta cheese. Oh my! How do I describe this deliciousness! Let's just say that after the first bite, I closed my eyes and enjoyed the flavors! The crust is light and fluffy and it had plenty of ingredients. It was big enough for 2 people to share, but (except for the bite that I gave my wife) I devoured the whole thing! Gondolier is what I would call a small chain restaurant. There are a few scattered around (even one in Sevierville, TN) but they are still small enough to always use top quality ingredients and keep their prices very affordable. There use to be one closer to me in Berea, KY, but unfortunately it closed. You may think this crazy to read, but Gondolier has one of the best cheeseburgers that I have ever had! Without a doubt, we will make the 45 minute drive one-way just to go eat at Gobdolier again and again. Located just off exit 41, its an easy stop off of the interstate if you are traveling through the area. These guys are doing it right! Don't miss it and be sure to ask for Parker to be your waiter.

Excellent! Don't listen to the other disgruntled customers. If a cold frosty mud of draft beer and…read morea great pizza makes your day, you have come to the right place! The server visited my table 4 times in the first 10 minutes. There's nothing within 30 miles that can beat it! Steve

We were looking for a non chain restaurant to eat and drove past this place and decided to give it…read morea try. I didn't take any pictures because nothing really wowed me as far as presentation. When we were seated my first impression wasn't great, our server wasn't very knowledgeable about the menu nor very attentive or friendly. They brought us bread sticks and some red marinara sauce that wasn't very flavorful and the bread sticks kinda tasted like store bought and baked. Then we ordered and my BF ordered a sampler plate and a small pizza. I ordered a Chicken Scarpariello, it comes with red sauce but I didn't care for that sauce so I ordered it with the Alfredo sauce instead. Food arrived hot and quickly. I would say it was ok not fantastic but ok. My bf liked the chicken parm but I thought it tasted like a premade chicken patty with the marinara and cheese on top. The lasagna was ok but like I said I wasn't a huge fan of the marinara sauce. The pizza was pretty good though. I just had a bite since I was pretty full. We ordered dessert the white chocolate raspberry cake, and a piece of baklava. The cake was DELICIOUS beat part of my meal! I didn't eat it until later at the hotel but I definitely should have got 2 for tomorrow also! They don't make the desserts there they order them from a bakery but good just the same! The decor is very outdated but it seemed clean. Servers could have a little bit more classy uniform but I really would settle for just a more cheerful waiter than we had! Don't think I would go back but wasn't terrible.

After taking time to reflect on our last visit on December 21, I feel it's important to share this…read moreexperience. We've been loyal regular customers for more than five years, but we've seen a steady decline in service and food quality. When my husband calmly raised concerns with the manager about dismissive service, he was dismissed and the behavior was supported rather than corrected. Several teenage employees then acted in a coordinated, mocking manner, chanting "you're getting kicked out" and "we don't want your money." My husband is hard of hearing and a disabled U.S. Marine Corps combat veteran. When I tried to explain this, the manager said, "People with disabilities like your husband need to stay home," and told us they did not want our business. Given previous food issues, this confirmed a serious decline in standards. The one bright spot afterward was discovering The Gondolier--an Old World, NYC-style Italian restaurant with authentic food, warm hospitality, veteran discounts, and a military family-run business that treats customers with dignity.

We were in town to visit family and my brother recommended this place…read more Staff was friendly and food was served quickly and piping hot. I got the Italian Beef Bomber and my wife got the Philly Cheesesteak. Portions were more than enough. We ran out of au jus, but they gave us another small cup of it. We would definitely eat here again.

Now known as 50's on Main with Chicago twist Chicago dogs…read moreare awesome, Italian beef with sweets and provolone is fantastic! 50's decor and a wonderful staff....as close to Chicago as you can get food wise without leaving Ky. Looking forward to next visit

It's fast casual Italian but this particular location was well run and clean (except for the…read morerestrooms - yikes). The service was fast and friendly and let's be honest, the breadsticks are the star of the show. They were hot, fresh and bountiful. They've spiced up the Alfredo sauce and it's definitely not bland. Overall a great and fast experience if you're passing through.

This is one of the worst food service locations I have ever worked at period…read more Fights in the back of house take place almost weekly and the managers are too cowardly and incompetent to fire problem employees. Recently one underage female associate was punched in the face leaving a bruise. The managers do not report these frequent occurrences because it reflects poorly on their already basically non-existent leadership skills. It's a restaurant in the front and a fight club in the back and management does not care as long as the food slowly trickles out to customers at the cost of a safe professional work environment. No manager should be allowed to hold that position if they cannot manage the issue in the store and refuse to report such occurrences to corporate headquarters. They instead are totally complacent with the dangerous and hostile work environment they've created and allow to continue. This store in particular needs more oversight from corporate and management needs to be re-evaluated from the top down.

I am a pizza snob, even though I like a lot of different styles I know great pizza when I eat it…read more Brooklyn Brothers is great pizza. The mozzarella sticks were on point and hot, the wings were meaty, tender and saucy drinks were refilled frequently! The pizza, advertised as New York style had zero flop, folded just right and the cheese to sauce ratio was perfect. The crust could have had more of a crunch but I'll just have em add more time to the bake as that's more my personal preference! WE FOUND OUR KENTUCKY PIZZA PLACE!!

We stopped in while traveling down interstate 75. This is not our first time stopping there as we…read morelike to stop here when traveling. We always have great service and the pricing is reasonable. They usually have pizza by the slice if you would like it. I ordered a Chicago style deep dish pizza by the slice. The kids ordered a buffalo chicken pizza, which was very good. And the other ordered a calzone that was loaded and had enough to take home for leftovers.

The pizza was good but not a fan of the pizza bread. There wasn't really good service either. For…read moreranch, they gave packets, and they only had paper plates. Felt like more of a to go place than a proper restaurant.

PapaLeno's is a solid go to spot near Berea College for pizza! The food was great and the service…read morewas friendly, but I wish they used real plates instead of paper ones. It's still worth a stop if you're in town, though.

I had let them know when booking the reservation that it was for my wife's birthday dinner. When we…read morearrived at the hostess station, they told my wife Happy Birthday. As requested, we were seated on the bar side of the restaurant so we could hear the live Jazz music. Our server also acknowledged my wife's birthday after we were seated. She did a fantastic job taking care of us. We started off with cocktails. I had the Russell's Reserve Black Manhattan and my wife had the Ketel One Dirty Martini. For our entrees, I had the Scampi Fra Diavolo and my wife had the Risotto Crostaceo. Both were excellent. For dessert, my wife was served a complimentary slice of Red Velvet Cake with a lighted candle. It was a perfect way to end the evening. This has been our special occasion restaurant for 20 plus years. I'm so glad we found this place all those years ago.

Celebrated an anniversary and it was great. The server Autumn was awesome and very knowledgeable…read morewith the menu and specials. Only bad side is very limited parking- we parked on the street.

Food was excellent and the service even better! The gm was…read morequick to help with a minor issue that was solved with elegance and grace! Loved having our food Togo packaged for us as well! Clean establishment an calming environment is always a plus as well!

This location is very consistent at messing up the food. Ordered zuppa toscana tonight and instead…read moreof soup we got a bucket of potatoes

This WAS a favorite but, for some reason has really declined during our last two visits. Tonight…read morethere were four (4) of us -- upon arrival, they had no record of our reservation which was done (AND CONFIRMED) last week via FB Messenger. Nonetheless, they were able to accommodate us with only a brief wait -- overall, not a big deal. Service was average at best. Server was polite but did not write down our orders which meant coming back to confirm -- both drinks and food several times. We always enjoyed the pizza here so when we inquired about the pizza menu, none was provided but the server "rattled off" three pizza options. Not a good impression since, once we got a menu from the manager, there were plenty of choices. Took, what seemed like, forever to get drinks -- still not sure if there was actually a bartender or if the servers were handling the drinks. MUSIC IS INSANELY LOUD!!! TERRIBLE! Food was mediocre -- it used to be off the charts fantastic. Shrimp and Grits (two orders) were floating in grease from the onions and peppers -- it was awful. Pasta Alfredo, with shrimp and chicken was very good! Salmon with risotto was just okay. Long story short -- this place used to be fantastic, an absolute no brainer to visit regularly. But after three recent visits, we'll take a year or two off until they get their act together.

Email sent to beau@copperandoakky.com (taken from La Cosa Nostra's Facebook page) last night with…read moreno response (yet); will update review if a response is received: "I really don't know where to begin, I'm so taken aback. You're a restaurant in the business of hospitality, right? Perhaps share that with your employee named Ellie, who took it upon herself to nastily and aggressively berate my sister this evening. Let me paint a picture for you. Our party dined with you in observance of three family birthdays (my sister's being one of them) and brought a homemade cake to enjoy, just as we did last year when we reserved the vault room. Imagine our surprise when, upon receiving the checks, we were charged a $25 "cake cutting fee." I realize that's just semantics, like a "corkage fee," but maybe call it something else when the servers do no such thing. I digress. When questioned by my sister about the charge, Ellie told her in no uncertain terms that the cake cutting fee was clearly posted "on the door, the menu, and the website." Multiple members of our party thoroughly checked all three places and found it stated NOWHERE. The audacity! How rude and misinformed can one person be? Needless to say, an otherwise pleasant experience was instantly and wholly ruined by one person's lack of professionalism and tact. I've never had a bad experience at Copper & Oak, so I'm not sure what's gone wrong at La Cosa Nostra, but none of my meals there have come close by comparison. And you can be assured I'll never spend my hard earned money there again; in fact, I'll be hesitant to support Copper & Oak by mere association. And I'll be quick to caution others regarding both establishments. I'll be curious to see if this email is ignored (my prediction) or handled in a timely, professional manner. And even more curious to see - if acknowledged - how you intend to remedy the situation. Oh, and you might consider updating the website, as you highlight both spaghetti and meatballs and saltimbocca, but serve neither."