Gross. The cleanliness was absolutely not in the building. The floor was sticky and grimy, the…read moreglass doors had not been cleaned all day. There was a tub overflowing with dishes on top of the trash but someone moved that...and still didn't clean up the trash receptacle

5 stars for Fazoli's???…read more This was a great experience for what it is.. this is a fast food Italian restaurant not your typical Italian restaurant. That being said the food is really good and inexpensive. The service was great. The decor in the restaurant is nice - not your typical fast food experience

Amazing Variety as far as menu and food options go! Honestly something for everyone just about! The…read moreservice is always friendly and with a smile while the ambiance is very family oriented!

After taking time to reflect on our last visit on December 21, I feel it's important to share this…read moreexperience. We've been loyal regular customers for more than five years, but we've seen a steady decline in service and food quality. When my husband calmly raised concerns with the manager about dismissive service, he was dismissed and the behavior was supported rather than corrected. Several teenage employees then acted in a coordinated, mocking manner, chanting "you're getting kicked out" and "we don't want your money." My husband is hard of hearing and a disabled U.S. Marine Corps combat veteran. When I tried to explain this, the manager said, "People with disabilities like your husband need to stay home," and told us they did not want our business. Given previous food issues, this confirmed a serious decline in standards. The one bright spot afterward was discovering The Gondolier--an Old World, NYC-style Italian restaurant with authentic food, warm hospitality, veteran discounts, and a military family-run business that treats customers with dignity.

The baked pasta gondolier was good but needed more sauce inside…read more The manicotti was ok but the cheese mixture was really dry. Bread sticks were great as was the dipping sauce. We like this place & stop every time we travel but this time it was not impressive at all. Disappointing

Our food was absolutely delicious!! Our server was Tammy and she was so incredibly sweet and…read moreaccommodating. The space is very nice, well kept, and clean. 10/10.

The food I give a 4.5 stars service 4.5 ambiance 3.5 due to it being so noisy. I love the potato…read moreskins are always a good choice pork chops are always good I like mine with the bbq sauce it has such a good Smokey flavor salads are always solid choice for something healthy n light and of course the rolls everyone knows but for the butter I like just the whipped the best also use it with either the baked or sweet potato. They could use a few better choice of veggies and coleslaw.

I ordered a Dallas filet to be cooked medium, which is warm with pink center. They brought it and…read moreit was bleeding. They took it back and in 3 min. they brought it back still raw. Took it back and the second manager brought a new steak that was smaller. It was bleeding. This restaurant is a joke. My family had already eat and I told them to stick it and bring my check. I told the manager I'd never be back. I am easy to get along with but as much as eating out costs it should be right.

Absolutely everything was incredible!…read more Just walking into this adorably decorated restaurant was already stimulating and beautiful. I loved the ambiance it put off instantly It feels homey and inviting. Food... I had the Londonian salad, with the honey vinegarett dressing. My husband had the pork burger with blackberry bacon jam. SCRUMPTIOUS!!! Their pickles are so yummy. We were sorry they didn't sell them Miss Shayleigh (sorry if it's spelled wrong) is an excellent server. Such a kind personality and she was very helpful to these old tourists. Looking forward to our sightseeing tomorrow Last and certainly not least, dessert... Their version of bread pudding was FOR ONCE, not a disappointment! Thank you for creating the most wonderful dessert. WOWZER!!!!!! ENJOY!

From the moment you walk in, this place just radiates charm! The decor makes every corner…read moreInstagram-worthy. The vibe is fun and lively without being overwhelming. It's one of those spots where the atmosphere alone makes you want to linger.

First off Kayla, was phenomenal!…read more The food was delicious. I had a Caesar Salad, Fried green Tomatoes and the Cowboy Sirloin! And a Cherry Mule (or 3) When I tell you this meal blessed my ENTIRE soul! The he salad was the right amount of ingredients that make a Caesar salad its best, and fresh croutons. The fried green tomatoes were delicious the dipping sauce made it better. The Cowboy Sirloin really is That GOOD (medium well) tasty, flavorful, tender...delicious. I will most definitely be back when I'm in the area. The ambiance was light, for a Monday! Kudos Kayla and KUDOS to the Chef!!! :) Also, Michael stopped by! Told him how awesome Kayla was!

After reading the reviews I figured we would try this spot out!…read moreService? Prompt, SUPER FRIENDLY, our server was really nice! The menu is honestly all over the place, want a steak? Burger? Seafood? Pasta? Yeah it's all there, good variety for the whole family! Food arrived fast, hot and our orders were correct so that's a win! Good family spot!

Awesome service and the fish was flavorful with the perfect crunch. Dining room is spacious and…read moreclean with a vibe perfect for families. 5 STARS

We were meeting Hubby's son to treat him for his upcoming birthday, and London is about halfway…read morebetween his house and ours. We arrived first and even though it was a little after 12:00 noon on a Saturday, we were promptly seated. Our server Desseray greeted us promptly, and we ordered iced teas while we waited for the son to arrive. It was a pleasant surprise to hear that both the peach and strawberry flavored teas came in unsweetened and sweetened versions! Hubby ordered the unsweetened peach tea and I enjoyed the strawberry tea. Both were delicious and thirst quenching. Hubby had the garlic tilapia and shrimp with a Caesar salad and red beans & rice, while I had a vegetable plate with the baked potato soup, broccoli casserole, mashed potatoes, baby carrots, and Southern green beans, and the son had a top sirloin steak with a Caesar salad and French fries. The Caesar salads were eaten before I could get pictures taken! All of the food was delicious, but I had to bring home the green beans and mashed potatoes for another meal. A piece of carrot cake went home with the birthday boy!", while Hubby and I brought home glasses of tea. Our server Desseray checked on us frequently, refilled Hubby's tea a few times, as well as offered to-go cups of tea, and overall provided great service for our experience. The deduction of one star is due to how the HVAC vents are positioned in the bar dining area such that air blows on diners in the booths, and the air felt cold today even with the heat on. It's not the first time that I've been cold due to this situation, but today Hubby sitting next to me instead of across from me blocked some of the air from hitting me, and I kept my scarf around my neck to block more. However, this problem is due to the design of the building and not the staff of the restaurant.

My filet tips were very good as was the salad bar. BUT besides an additional charge for the salad…read morebar you have to pick 2 sides. A baked potato is a .79 up charge and mushrooms $1.69. Just include the sides or let the salad bar take the place of your 2 sides which is what i really wanted to do!

We had a party of 8 people. When we arrived they might have had 2 other tables of patrons ordering…read morefood. There were a few people in the bar, drinking and watching the game. Even though they weren't busy at all they told us it'd be a 15 minute wait. We agreed and waited. They seemed annoyed that we didn't decide to leave. If I had it to do over again I would have. They took our order right away. I ordered 16 oz steak tips, fries, and salad. Price 24.99. The salad wasn't bad but the steak tips were mostly inedible (full of gristle that was rock hard). I should have sent it back when they first brought it out and it looked like something that someone had already tried to chew up once. They mostly stayed on top of our drink refills. I don't think I'll risk a 2nd experience at this establishment. The steak tips were the worst I've ever had. I didn't see any reason why we needed to wait 15 minutes other than it really seemed like they wanted us to leave. Also their restrooms are in the foyer between the main entrance and the 2nd set of doors. There wasn't any heat or hot water in the restrooms. Considering that it was less than 20 degrees outside, it made for a very uncomfortable experience.

Great food but just like anywhere else they have become wqy overpriced due to the crappy economy.read more

Closed at 11:30 on a Friday. Door locked, multiple people inside working…read more Food was bad last time. Won't be back.

Food is very good. Service was meh. The two times we visited the servers were too busy gossiping…read moreto notice we needed service.

We have eaten in Italian restaurants all over the country and this is by far the best ever! We…read morewere in town for 2 nights and after being so good the first night we went back the second night to try something else. Bradley was such a great waiter that we asked for him again!!! We had the lasagna, spaghetti with an awesome meat sauce and meat ball, the other night we had the bruschetta, and stromblis. Everything was made From scratch daily! It is a great family atmosphere and everyone else there seamed to love the place. This is a 6 star place!