Great job thank you PizzaHut pizza was delicious too ................................Ariana was so nice and helpful

Very disappointed with my recent experience at Pizza Hut on 5/10/2026. The online app advertised a certain quantity of wings (10) with the order of My Hut Box, but when I received my food, the amount was clearly less than what was promoted (6). When I brought up the issue to the employees attention, the issue was not properly resolved as he stated there was nothing he could do. Advertising one thing online and delivering something different is misleading and frustrating for customers. I expected better service and honesty from a well-known chain like Pizza Hut. Still waiting to hear back from Pizza Huts customer service with a resolution to this issue. read more

Pizza Hut - Traditional Wings - Pizza Near Me - Laveen, Arizona

Food was great service was fast and attentive and great music worker was super frednly read more

Pizza Hut - Pizza Near Me - Laveen, Arizona

Didn't get my add ons, pizza wasn't ready and they couldn't find our prepaid order. Very sad the quality is suffering.

I would literally give this Pizza Hut a zero if I could. Super rude employees, who apparently don't understand how the online ordering works swore they didn't have the order under the correct name give them the phone number suddenly they find it under the correct name as well when I originally asked if I could just give them the order number they tell me no that they need the name and the phone number which why give an order number then the sauce is runny and watery as well. Definitely go to a different pizza place. read more

I tried to leave a tip today and instead was asked to give a review everyone know that Pizza Hut is brought some changes and for the better and they are trying to win back their guest and under new management she's a great manager and you can definitely tell and see the difference and change the story even looks a whole lot cleaner, you're amazing Elizabeth read more

Whoever's making the pizza lately... A little while ago my order was messed up so bad & switched with another customers. But lately, everything's been good SOO please don't change whoever's in the back rn! read more

This is by far the worst establishment to get pizza from. I placed on online order for delivery. I had to go and pick up my pizza myself after waiting on it for over an hour. I get to the counter only for the guy to tell me there was no order with my name. I look in the warmer and see my whole order. The guy goes there's no name on it but he would check. I point out my name on the box and he goes "oh I just saw that". Tf. An older gentleman comes out from the back and I explain to him my situation and he goes oh, I don't know why it wasn't picked up. Like yeah ok, I ask what can we do to rectify me having to come and get my own order and he gives a bs store credit. I will never visit this pos of an establishment ever again. On top of all of that, I check my order and I'm missing some marinara sauce. The guy goes I'm sure it's in there, as if I'm lying. I turn my box around and he goes oh. I then said I need my drinks and he goes I didn't see any drinks with this order. I once again show my order receipt and the guy goes oh. The staff is highly unprofessional and extremely rude. I wish I could give zero stars. 10/10 HIGHLY DO NOT RECOMMEND! read more

I had the pleasure of meeting the manager and having a genuine conversation one that seems to be lost now and days. I appreciated that so much, this has always been our favorite location just for the food quality and service but now it's more than that. It's a place we're connections are made and friendships can form. This location feels like home. read more

This is definitely a better location then most in phoenix word. the manager is very nice definitely more of the customers that are the problem then management witnessed myself everything always gets handled well read more

The past 2 times I have ordered, the service was horrible. The first time I only got half of my food, and was told it i was going to be getting a credit and received nothing. The second time I get a discount through the app but get charged the discounted amount by the doordash driver, so I called the store and the manager "Lilly" couldn't explain why this happened and tried to say it was my card's fault when I have always used the same card. The place has really fallen apart. read more

I ordered the Big Dinner Box with three medium pizzas. I paid for extra cheese on the pepperoni and it barely had cheese let alone extra cheese. The Super Supreme had more toppings than cheese. The cheese pizza had lots of cheese which I did pay for. I really like Pizza Hut as I grew up on it however every time I order it always comes up short. I hope the next time I decide to order it would be the right order and I get what I paid for. read more

Pizza Hut - Big Dinner Box - Pizza Near Me - Laveen, Arizona

they close at 1, my order was confirmed twice at12:15am. the lady at the window told me they were waiting to give one order for Alex out but didn't have mine. they turned the lights off, also stating they just did 72 orders of dinner boxes they wouldn't have mine anyway and didnt offer another option. now we're all waiting out here and they had to turn the lights back on to transact the other order lol amazed but hey oh well read more

absolutely a perfect gentleman on the phone DuAl was kind courteous and a asset to his work place I told him I was from chi ago and was looking for that perfect pizza and with one call he made it all possible Thank you guys for a great experience Sincerely Goran Mitrovic read more

Pizza Hut is definitely one of my guilty pleasures, and typically this location has been consistent whenever I order online. Recently there have been a couple of quality control issues, but overall, its been great. read more

2 med pan pizzas and pasta. Extremely fast delivery and food pizza was great. Pasta was pretty good. Overall 11/10 for crazy fast delivery

If I could give it a no star I would. Ordered a supreme pizza it came looking like a cheese pizza cinnamon sticks had no cinnamon sugar literally looks like they took cinnamon and dumped it on there it was cold nasty and plain horrid never again read more

Pizza Hut - Bad business - Pizza Near Me - Laveen, Arizona

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Okay normally we post of the service and quality of food. I do want to give a review of a return situation that was handled very professionally. Thank you Travis I will continue eating pizza huts on 52nd & Baseline. read more

Wish I can rate 0 stars I've came few times and every time such a lack of customer service definitely won't be returning again.

Online order only took about 2 hours to arrive DEAD COLD like coming out of the mortuary. I wanna kill this review like they killed my pizza! And don't even bother calling, the phone lines are dead!! Don't say I didnt warn you. read more

This place has several negative reviews but I wanted to give them a try. I ordered a pizza, it was ready when it said it would be, staff was friendly, the place was clean. For a $6 pizza, I certainly can't complain. read more

Do not order delivery from this location. I ordered pizza at 9:40 and then called back at 10:40 to see what time it was coming, was told that it was on the way and then never received it. read more

They double charged me. Laughed at me when I called back for my money, kept me on hold forever. Manager was very rude and had an attitude. And they gave me food poisoning. I DONT recommend this Pizza Hut. Unless you want to end up in the hospital!!!! read more

Why offer curbside if they're never going to answer the phone to come out? We get out of our car and go inside and the employees are arguing and yelling at each other. read more

It took them 1.5 hours to deliver a uncooked & cold pizza. When I called to let them know that it was not edible, I was told that someone would come and pick the pizza up and bring a correctly cooked one. No one showed up. read more

Pizza Hut - Thin & Crispy How About 'Raw & Disgusting. - Pizza Near Me - Laveen, Arizona

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ordered online at 7:26pm. didn't hear anything back. said order was in process. still nothing after 2 hours. i drive to store around 9:30pm and they said that they had to cancel the order because the system was messed up and they couldn't contact me??? so they're going to make my pizza and not charge me anything as they should. but they are extremely low staffed and have no delivery drivers. so i understand. but also need to update their online system to let people know instead of just having their customers wait around for nothing. read more

First and foremost, I need to acknowledge an amazing employee named Jen who went above and beyond for myself and my boyfriend. So I call this location on Friday 03/23 at 11:40pm to ask if they're still accepting online orders and the person on the phone says yes but only for pickup and we HAVE to be there by midnight. She was very clear about that. No problem. So my boyfriend goes running out the door while I place the order on my app. Well my dumbass makes the order for SATURDAY night at 11:45, which means Pizza Hut never got the order, which means the ovens were turned off before my boyfriend got there. Unfortunately, the news is devastating; there's not much they can do other than give us some wings. Oh well. That's my bad for screwing that up. But while my boyfriend is on the phone with me letting me know what's going on, in walks Jen who offers to make the order anyway. She offers to stay late (when she did not have to) just to make these last pizzas for us. Not all heroes wear capes, y'all. This goes beyond just exemplary customer service. This was a true act of kindness and I am so appreciative of that. Thank you so much!!! read more

First and last time ordering from this location and probably from any location, horrible experience. I placed the order online and it said delivery time 25-35 minutes (8:05 PM), okay great. Submit order and it says it will be delivered at 9:35 (1.5 hours???), so I call and ask which is correct because if it is going to be 9:35 I will pick it up, I live 2 miles away. The girl that answers tells me between 8:30-8:40. At 8:40 I get a text update telling me that my order is out for delivery, okay... At 9:00 I call and it just rings and then gets disconnected. Again at 9:02 I call and the same girl answers as before, I explain my frustration and she "transfers me to the local store" I thought that is where I called?!?! No one answers and it just rings and then disconnects me. Again. Finally at 9:27 I receive another text message saying my delivery is approaching, It was 9:29 when my pizza, wings and cheesy breadsticks arrived. Cold. So it was 49 minutes that my food sat from the time it was picked up to be delivered, and was probably sitting before that. Pizza Hut needs to do better. read more

I wasn't to leave 0 stars! This review is long overdue as I have had so many horrible experiences with this location it is ridiculous!!!!!! From waiting for my order for over an hour (while in store) all for them to misplace my order and give me cold pizza - but this last time we decided to give them another shot and this was the absolute last! We ordered for delivery, our pizza was done within 20 mins and we received a text saying our order was on its way 15 mins later only for me to get a text an hour after I ordered saying a doordasher would be picking it up and be at my house in 30 mins that means my food will have been sitting for over an hour - my husband had to leave the house and drive to see what was going on. They couldn't find our order then tried to give him a freezing cold pizza box and argued with him that it just came out! Lies! He wouldn't refund our order and my husband sat in the store another 30 mins waiting for the order to be half ass remade with a store credit equivalent to the delivery fees we paid! read more

They've screwed up orders and several times when I ordered online and my order goes through but never gets delivered. Don't waste your time at the Laveen location. I'd give it zero stars if I could. Trash toxic place! read more

I order a big dinner box and my amount came out to $36 and some change. I had to go into my bag to get the money and the driver see me pull a bunch of money out my bag so when I gave him $39 he said thank you and walked off. He comes back with $14 in hand saying I only gave him $9. Not only did the driver admit he tried to play me the pizza had too much cheese and 4 pepperoni on it. To add insult to injury they brought me back the same pizza they just added a few more pepperoni on it and it was all cold. So they have a driver that's tryin to scam people and a manager that think it's ok to send back the same pizza I just complained about. Only reason they got one star I because I had to give one to post this smh read more

Last night I order a pepperoni pizza a pasta some wings and a dessert and it never came the only thing they delivered was the wings I tried to call the store and they never answer me I trie to call today and they don't answer this is the 4th time I order something and they get the order wrong or they wait until they close so they won't deliver again hopefully this Pizza Hut gets shut down read more

I ordered at 8:36 did not get pizza until 9:59 I paid 6$ delivery to get a door dasher and COLD ASS pizza!!! The box did not have a sticker on it to ensure no one can touch it etc just terrible terrible service and sanitation. Never again!!! If I can give a zero star I absolutely would... read more

First, let me say I have always enjoyed Pizza Hut. Until Laveen Pizza Hut ruined it for me. The pizza here tastes like a HIGH PRICE Little Ceasars, but that's not really true because when you ask Little Ceasars for special requests, THEY ACTUALLY DO IT. DO NOT WASTE YOUR TIME OR MONEY HERE. I will not be returning to this location. read more

Time was 8:10PM (ish) when I placed my order, 2 pizzas, pasta & 2 order of wings. Delivery time 9:57PM. However I forgot to add a soda, marinara sauce and some cheese & peppers. I call the store and I am legit on hold for 20 mins, hang up call again etc. during the time of trying to edit my order I got hung up on. The time is now 10:30 and at this point I'm just trying to figure that it what's going on with my order. The hubby decided we needed to drive down there because google was tell me they close at 12 and was telling him at 10. We get to the store it looked horrible their were two people waiting for 8 wings who said they only got 5 and yes they did say they have been waiting a long time for 8 WINGS. We're standing at the front and their are people in the back "looking" busy but the orders were back up BAD. Finally after waiting 10 minutes the manager comes up and at this point my husband is mad, we have been waiting a total of 2/3 hours for pizza. He stated they were short staffed and were doing their best. Okay so it's 11:02 and I still don't have my order. He walks to the back leaving us waiting for what we hoped for our food. A guy walked upfront causally like no chaos was going on to grab a drink. My husband tells him hey can you get my pizza and he said "I just got here" okay so your work place is a mad house and your chilling probably high because your eyes says it. Wait wait waited FINALLY the manager comes back up telling us about our order . FIRST he said "the lady in the back didn't want to send your order out cause it's been sitting there for along time. Okay so why didn't anyone call? I stated. The manger then says your order was on its way out" which one was it? They were short staffed with 1 person making pizzas chilling no bugging while the 3 others were standing around not doing a damn thing! Worst experience tonight leaving is with no food and hungry since we waiting 2/3 hours for NOTHING. read more

Pizza Hut - a snowman on the wall - Pizza Near Me - Laveen, Arizona

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It's actually no stars, only someone with poor management skills would put a rookie to run the cashier booth on a really busy Friday night and when told about it says he is sorry but does nothing to correct the the problem. They do not understand English, can't spell, give your order to someone else, give you the wrong order. Tell you the pizza isnt ready, serve you cold pizza. Next stop google reviews read more

We ordered the bundle they have with the two medium pizzas, breadsticks and 2 liter of pepsi. We wanted to enjoy a night in so we ordered it delivery. We got everything but our 2 liter. They do delivery through a third party I guess so we couldn't even talk about it with the driver. We called the store at its "speak to a member in the store" option FIVE TIMES and every time is just rang until hanging up. We even tried using the other options like the "place an order" option and the "check status" option. Both of these lead us to someone that works at a call center trying to transfer us to the store which again, was a dead end. Eventually I told her not to transfer us and we needed someone to actually talk to about this. She gave me the corporate number which ended up suggesting we call the store. Using another menu option on that line let us talk to a guy that was very robotic, but kind. But after explaining everything I had to ask about what will be done about this, and asked for a refund because I doubt we'll get anyone to bring our soda. He was kinda surprised I asked, which was weird. He must have assumed him making a report of it was good enough lol At the end of the day it's just a two liter of soda, and I'm not too upset about it. But the lack of customer service and getting anyone to answer the phone is unreal. That's the real problem, everyone makes mistakes, but these holes in service need to be fixed. read more

New Year's Eve and they r busy......... ordered my pizza and they made the pizza perfect. This is where I will be buying my pizza not on central. read more

Haven't eaten here in a while. Tonight, ordered like 4 pizzas and bread sticks for take out. Terrible! Undercooked. Greasy. I'll never order from this location again. Entire slices had grease dripping from underneath. Breadsticks still had garlic dripping. read more

After making an order online, I found a hair baked into my slice of pizza! Immediately, I became disgusted and ruined my whole families appetite and mines. I called and talked to the Manager Billy who was completely unprofessional and arrogant, he then demanded I bring back the pizza (we threw this pizza away) or else he couldn't replace our order. After explaining that I threw this pizza away, his response was "What are you trying to get something for free"? I have a history with Pizza Hut and they can look up my number and I have never asked for a refund of any one of my orders, I am a hard working man who don't need a $7.99 pizza for "FREE" all I wanted was to provide my family with dinner of their choice. After all the other options there is in laveen, we will be ordering Barro's next time and EVERY TIME after! See my picture I attached to this Pizza Hut if you don't believe me. read more

Pizza Hut - We found a hair in one of our pizza's! My family is disgusted! Manager "Billy" would not replace our order! TERRIBLE!! AVOID!! - Pizza Near Me - Laveen, Arizona