I've read the other reviews on here and I don't doubt they are true. But I have to say that We had a really good experience.
Maybe I've been conditioned to expect crap service by the awful Inverness Piza hut, but I have to say the experience I has in the Cumbernauld branch a couple of weeks back was excellent.
To be fair, it was a Sunday night, about 8pm, things were quiet and our waitress was the manageress herself. But she was truly excellent, friendly efficient and welcoming. We were travelling back from half term holiday and had only noticed the place when short-cutting through Cumbernauld to avoid the horrendous A80 roadworks (during a 400 mile journey on the way south). So travelling back North with a car full of hungry kids, we remembered it and made it our North bound meal stop. Very glad we did. Friendly, fast efficient service. Lovely manageress who was totally excellent. She deserved a bigger tip than we left (only had euros and she shortcutted the credit card tip option). Decent food. reasonable price. Excellent experience. We make that journey a few times a year, and we will definitely go back. If the experience is as good, then it will get 5 stars and regular visits from us (Broxden services are awful!)... whereas If our good experience was a fluke...
well ... I hope this wasn;t a one off - I suspect from other posts it might have been...
My verdict is well worth a try! read more