Visible rats roaming around in the play place area which was "closed for maintenance".read more

Service was slow, and they weren't busy. Got the wrong order - it had no bacon lettuce or ranch it…read more But the place was clean I guess? They also shut down the lobby at 6:30.

Very please Professional conduct of Catherine the Manager. Service Recovery great. Quick to fix…read morething . Running an exception good crew.

The mobile app is useless at this location due to the poor management . It doesn't matter how far…read morein advance you order, you will wait till they make it when you get there and ask about it and only then will they make it. The manager in the evening, Janice Lofton, should not be any where around any customers. The level of disdain in her eyes and mannerisms will make your skin crawl. Not once did she look me in the eyes or try to address any issues, just pure hatred and utter contempt for the guest. My wife has had the same issues with her numerous times in the evenings as well. We like to order food for our employees and run by and pick it up but not any more. Till Ms Lofton is dealt with I will never step back in this location. I wish I had recorded her last night, it was literally shocking to me .

What a dirty dump... at least 50 sh*t flies in all the windows. Tables and counters look like they…read morewere cleaned with a dirty mop. My chilli had burnt to a crisp burger scraps. Should ask for a refund, but decided to just let people know what to expect... DO BETTER

Service today was slow for my quick lunch. Dining inside this afternoon. My order was completely…read moreaccurate and the sandwiches were assembled properly. Dining room cleanliness was the big hit today. I have definitely experienced better as there were a number of dirty tables that remained so while I was eating and the floor needed a sweep.

I've always enjoyed Burger King in general, but this was by far the WORST experience with BK. We…read morepull up to the drive thru at 9:15pm, and we look into the dining room and there at least two employees just sitting there on their phones. We pull up to order, and the girl asks me to wait. After about 5 minutes, I start placing my orders. I ask for sweet tea with one of my items, and they don't have any. I ask for onion rings with another one, and they don't have any. I pull up and pay. As I'm waiting for my card back, the girl at the window and another employee are arguing about something. I get my drinks and she asks me to pull up and they will bring my orders out to me. We wait for about 10 minutes and someone brings my order to us. Didn't say anything, just stuck the bags out to me like it was an inconvenience we were there. We check the order and immediately see a problem. We ordered an Original Chicken Sandwich. It was the first thing I ordered. My wife tried to go inside and the door was locked. Door said dining room closed at 10pm but it was locked and some of lights were off. They reluctantly opened the door. My wife told them we didn't get our sandwich and the girl at counter argued with her that she didn't hear us order it. Ironically, one employee, who was sitting in the dining room, heard us order it. She reluctantly asked had an employee make it (and did not key it into her terminal), but told my wife she would have to pay "cash". My wife said no because we knew she had no intent on putting that money in the drawer. These employees, with the exception of one who made the chicken sandwich, were very immature, rude and unprofessional. I truly hope some changes get made here!!! I only put one star because it made me. They don't deserve any star.

the food he cold and i be coming and they never have meats and customer service is horribleread more

Food here is pretty much always terrible but tonight really did it. Everything looks old and and is…read morehard and cold the pictures really don't do it justice. I do not recommend this place at all.

I ordered a Frito Chili Cheese Pie with extra chili and cheese. I barely got any cheese or chili…read moreon it. The fritos were very stale. I had a bunch of fritos but barely any chili or cheese. It was horrible.

We went in this location. Lady behind the counter took my friend's order and then asked the lady…read morebehind us if she could take her order. After she done that, she went on to make that lady's order and then she asked if we wanted any other sandwiches. She doesn't speak English well and we could barely understand her. I ended up not getting a sandwich and going elsewhere. There is absolutely no reason why you would serve another customer before you finish with the one in front of you! 0/10 recommend! I wouldn't even give this one star if I didn't have to!

Well this subway is open late but it is also attached to a graveyard... a one stop shopread more

I went to get a bucket of Crispy Chicken at the drive thru window. Sunday at lunchtime so why…read moreisn't chicken ready. I was told it would be 12 minutes. It took a few minutes longer then that which is not a problem. I get home and the chicken is original recipe NOT what i ordered and NOT what i like. I live 15 minutes out of town so not an option of taking it back. They need to do better.

Fast service, nice employees and the food was hot & fresh! Chicken was cooked to perfection & very…read morejuicy! We took it to go so hubs & split the first piece. (I fed him while he drove.) We took our time because it was freshly cooked & chatted about how good it was. We decided to split a second piece & I swear to you it was hotter inside than the first one! We let it cool down a bit longer than the first piece, and this was probably a good 10-15 minutes after we hit the road with it. When I say hot & fresh, you'd better believe it! Hehehe Biscuits were good but not as fresh as the chicken. If you don't know already, KFC has some of the best hot sauce to dip that delicious chicken in!

Came in town for a baby shower and wanted to grab some food so we came here to have some Mexican…read morecuisines. So this place was not the cleanest the walls were filthy at our both looks like some kids had a food fight but we looked passed it and decided to stay. Bad choice. So we ordered our food no problem i ordered chicken tacos something simple. My tacos came out and they definitely were not chicken turns out it was steak. Now to some people they would be delighted but not when you just had a detox from red meat so thanks for ruining that. Took some time to get someone back to the table to let them know my order was wrong and by then the food was cold anyways. I sent the tacos back and ordered French fries you can't mess that up right. WRONG! The fries were undercooked and pale as ever. I ended up eating nothing because I refuse to eat food from a place I have to send the food back multiple times at that point it's time to throw in the white flag. My niece food she said was ok she had steak with rice and beans but the steak lacked flavor. My sister had steak tacos she ate them because she was hungry but again no flavor. They also charged like $5 for some hot sauce which was strange so no condiments with tacos they just want you to eat them dry?! Overall bad experience will never return.

Waited 20 minutes for a waitress to come take our order when there were only 3 other tables of…read morecustomers there. After she took our order we never saw her again. Someone said they had seen her leave. The salsa tasted like plain tomato sauce with a few small strips of onion. No cilantro or seasonings. The chips were thin and crispy and were good though. A busboy or cook brought the food out. The Chicken Relleno Quesadilla only had chicken and cheese. Grilled onions, peppers, tomatoes, and beans were missing from the quesadilla. The side of refried beans was cold. The guacamole, sour cream, and lettuce salad was also missing on the side. Flagged a cook down and told him the order wasn't correct. He knew what was ordered but I still showed him on the menu. 15 minutes later he brought the plate back. By this time, others were basically finished eating so they had to wait on me. Only onions and peppers had been added to the quesadilla. The rest was still the same. The side of refried beans tasted bitter and had no salt. They were awful and inedible for me. The quesadilla tasted ok but would've been a whole lot better with the other missing ingredients. This is the 2nd time we've eaten here and we've been disappointed both times with the food and this time with bad service without the waitress. We don't plan on going back and definitely wouldn't recommend.

Very nice lady she was great but they had no tomatoes or many options for my meal could have been…read morebetter but whats the point of not being able to add some tomatoes or other ingredients

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