Went to pizza hut in Cassville mo. This evening. Probably be a long time until I go back.
PIZZA HUT WHAT HAPPENED TO YOU? Pizza hut was THE place to go after a ballgame after a movie, kids birthdays. I admit I had not been to pizza hut in a long time, but planning made my mouth water for that fabulous pan crust, that was my favorite was that pan crust, just enough oil to make it crispy and tender inside. The crispy crunchy veggies on my pizza. I loved getting to go there. I was appalled at what I saw tonight. When we arrived we were the only ones in the restaurant. There were 2 of us. We were greeted by a pretty young teenage girl, seemed very sweet, she came to take our drink order. Came back with drinks and took our food order. We asked what time will they put out the salad bar? She informed us they no longer have one due to Covid, that whole, " due to Covid" line has really been run to the ground and I'm sick of hearing it!
However, she can bring us a salad made with all the stuff from the salad bar. My head wants to explode. Ok, she will bring us a salad. When it came it was a bowl that I've seen baked pasta in and these 2 bowls still has some of the baked food stuck on the bowl, she brought us new salad in a salad bowl and told us she thought the stuff we thought was food was just brown marks from the tool they get them out of the oven with. It was not a mark, you can't scrape your finger nail on a mark, marks are normally smooth not chunky. Our pizza came and to my disbelief, the pan crust was something that resembled cardboard not their pan pizza crust, while we are sitting waiting on our food it sounded like the boys in the kitchen (unfortunately making our food, were having a belching contest and we're quite amused with their abilities.(disgusting) my pizza had chicken and the chicken was little oblong pieces the size of a Andes Mint. Not very many but every one exactly the same, a piece of some form or slightly edible food matter molded into something to resemble sliced chicken, dry not even hot, dry, did I say dry, 6 or 8 pieces on the entire medium pizza of some factory made product to resemble chicken. I've seen cat food that looked more like chicken, this stuff was pathetic, just pathetic!! When my kids were younger if you went to Pizza hut on a Friday night it would be packed with kids and coaches and parents lots of noise and excitement. Ball teams football teams coaches Pizza hut was THE place to go. By the time we left there were 3 tables and I had seen a group of four leave before they got their drinks. I asked the waitress what happened to them, she said she didn't know,but those people should understand they'd have to wait because she's only one person! Good grief, she only had 3 tables. It was very clear what is happening with Pizza hut, like most everything else GREED had taken over any kind of business sense and it's just sad it used to be good food and great service and fun. Just SAD! I won't be going back unless someone makes it good again and I see no chance of that happening all that is important is the dollar and that's pretty plain and really sad, I use to love the Hut!! read more
