Tommie (owner/manager) is very sweet! I called the store before they opened (not realizing) because I received an email stating that my order hadn't been received by the store. Tommy was happy to assist me and stayed on the phone as I tried to get a new order placed. He even spoke with me again once I was able to get a new order placed and confirmed that they received it. read more

Buyer beware!! The pizza was fine but when I went to pay for it, they said my credit card did not go through. I ended up paying cash only to find out the charge did go through, I now have to wait up to 60 days for the disputed charge to be corrected. If it happens to you, check your credit card to make sure the transaction was cancelled and have them give you the receipt saying the payment didn't go through. Maybe it was an honest mistake or a ploy to hang on to your money longer while you get charged interest. read more

I have eaten the buffet at this location on four occasions. The first three were very good. On my fourth and final visit, the air-conditioning was out. They had one portable unit in the dining room. The lights in both restrooms were out.The pizza on the buffet were few and far between, the pasta containers were empty. After my wife and I ate a couple of slices and drank half of our drink, which took a bit to get brought to our table, we decided that we did not want to wait any longer for pizza and pasta to be brought out. So, we get up and go to the register and ask for a refund. The guy informs us that the manager will take care of that. He goes into the back for a minute and returns to tell us he will be out shortly. Ater about 15 minutes I ask another guy behind the counter to get the manager. He goes in the back and comes out and says the manager will be with us as soon as he can. I ask if the manager is the guy walking around in the back, he says yes. I tell him I just need a refund that will take less than two minutes. After about five more minutes the manager shows. He was blowing me off thinking I would leave and not have to deal with me. He refunded our money of 29.49. When I get to my car I look at the invoice and there is s 5.00 tip added to my bill. I go back in the store and ask why did he charge me for a tip when all we had brought to us was our drinks. Tipping is optional and not mandatory. He said he refunded our money and I was being rude. He turned and walked away. Yes he refunded my original charge but he added a tip when he did the refund. That is called stealing no matter how you slice it. I gave them one star because zero stars are unavailable. Will never go back to this Pizza Hut again. read more

Amazing! Buffet was absolutely killer! We got recommended by miss consuella to check it out and it was amazing! That lady is there all day long she recommended us the buffet late at night and 3 days later she's in the morning with us during buffet amazing work ethic and environment read more

The manager brought our daughter a coloring book and it was so adorable. She even brought our daughter a fresh slice of pizza so we didn't have to get up. Amazing service! read more

This pizza hut needs to be shut down and everyone in there doesn't deserve to have a job they talk to costumers disrespectfully, they have no since of urgency and they need to find a better place on taking, making, and getting orders out efficiently and if that cannot be done then this location simply needs to close down. read more

Customer service is so horrible, when it gets late "anytime after 9:30" mind you they close at 1am because no one wants to answer the phone, then when you do get someone on the phone the put you on hold and will not come back to the phone. Oh and don't bother trying to call back because you will get no response straight answer machine. night shift has to do better read more

Right from the start I should have just left. 1) stood at the front door and not greeted 2) I had to flag down a manager who was eating 3) the pizza was cold and not at all fresh. 3) I asked for a pepperoni pizza and they said no ! No pepperoni pizza on the buffet. They said I came too late. My server didn't clean any of the past tables. So I was surrounded by dirty dishes. I will not be back. read more

salad bar was terrible. no tomatoes, no croutons, no carrots only lettuce, bell pepper, cheese, cucumber and raw mushrooms. no salt or pepper on the tables. plastic flatware. we will not visit again. restrooms were also filthy. was NOT busy at the time. I have to guess whomever owns this wants it to close. read more

This was the worst pizza I've ever had period. What is wrong with this Pizza Huts crust?!!! Never be back there. Wings weren't great either.

No stars. Order pizza online and right as the food was suppose to be delivered outside they call to tell me they couldn't deliver my order after it was paid for.....manager and staff on duty stated the bridge wasn't open as I look out the 20th floor window from the IP Casino watching the traffic come across the bridge. Not only am I posting it here but I'm also contacting corporate office to help explain to their employee just because you don't want to sit in traffic doesn't mean a bridge is closed. read more

Pizza Hut - Bridge and traffic at a stop - Pizza Near Me - Biloxi, Mississippi

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I ordered online for future order. Supposed to be delivered @7:30. I find out at 8:15 that Doordash had stolen my order. I wasn't made aware they were involved being that I ordered directly. Once I received my order over an hour past the scheduled delivery time all was delicious! This was on Doordash not Pizza Hut during peak hrs. Manager handled the situation with professional attitude. read more

Wow! What was for a long time a favorite place for bread sticks and salad has become a dump. Salad bar is sparse, been waiting for nearly 30 minutes for my daughters pasta. And all with 6 people in the place. And now, as a few more people are coming in, they are being seated practically on top of us while there are empty booths and tables all around the place since there appears to be only one table server. The others must be outside with the delivery crew. The worst part, listening to the wait staff and a man who I can only assume is the manager for the evening, arguing right at the cash register as she tells him she can't be fired and says he called her a b@*!h two times. Yep. Right here on the main dining floor. Delivery driver staff smoking right at the main entrance doors adding an even more seedy feel to a family restaurant. Come on Pizza Hut! Where'd you go? read more

Pizza Hut - Deflated cheese sticks. No, we didn't do that to them. - Pizza Near Me - Biloxi, Mississippi

Absolutely terrible. The food was delivered fast, but the crust was stale, the pizza was tasteless, it was barely warm, and the wings were practically plain there was little to no sauce. By far the most expensive pizza I've ever ordered and by far the worst pizza I've ever received. I'd avoid this place. read more

I received a pizza that was not completely cooked. I put it in my oven to finish cooking. The pizza had very little sausage, mushrooms whatever I ordered on it. Did not taste very well. This was the first time, I've always got a great pizza. It's like the ingredients have been downgraded. What's going on. read more

Delivered the wrong order, then when I spoke to the manger she hung up on me. Pizza Hut Corporate needs to fire everyone who works here. Do not order from this location. read more

I tried to order the day before and was put on hold. While I was on hold I drove for 6-7 minutes to the store and walked in to find 3 people working in back one looking at a computer and the phone ringing off of the hook. The guy answered and put the person on hold - which i just laughed, hung up the phone and left the store. The next day craving a BBQ stuffed crust before I started my diet - I ordered online and picked up at store and they got my order wrong. May have been my last try with Pizza Hut. read more

I had a great experience here and am surprised this location doesn't have a higher rating. My family and I dined in. The wait staff was super friendly, the food was yummy and served very quickly after we ordered it. The main reason I'm not giving this 5 stars is because neither the men's or women's bathroom had a changing table. But the waitress (I believe her name is Joy) let me use a booth to change my baby's diaper since there was hardly anyone else in the restaurant. Then the hostess was nice enough to take the stinky diaper to the outside trash for me, even though I offered to take it out there. And then when we left and forgot our leftovers, Joy caught us as we were leaving the parking lot to bring them to us. Overall great experience! read more

Ok our pizza was hot and our delivery guy was so nice! However one part of our order was left out. That is not the reason for the one star! Mistakes happen, and our delivery driver corrected it very quickly! The reason for the one star is that the poor sweet kid tried to give us our tip back when he brought the rest of the order. My question is did his manager make him feel like he needed to do that? If some compensation was necessary (which honestly it wasn't) it should come from Pizza Hut not our delivery guy. I'm guessing that he didn't put the order together at the restaurant so it wasn't his fault. Again the delivery guy was very professional and nice! I know people get fired or reprimanded for social media posts and this has nothing to do with him read more

Worst Pizza Hut I have ever ordered from it was very lite on everything and cold I will not order from here anymore

This store messed up my order again and when I called to complain the manager cursed me.

Okay, I love Pizza Hut, but yesterday I ordered a large pizza, buffalo tenders, a side of hot sauce and two 20 ounce sprites. I received a partially cooked pizza (of which I finished baking in my oven), no side of hot sauce and two 20 ounce sprites IN A CUP!!!!! Good luck when ordering! read more

I went there to pick up my pizza and right at the front entrance was all the drivers sitting there smoking and it just smelled terrible. It just smelled like an ash tray and I could not get that thought out of my mind. To me it is just a turn off to smell that before you walk in to eat or leave (unless you smoke of course) Good management should not allow that to happen. They were friendly inside though. read more

Two stars because the place needs a good scrubbing and the waitresses smelled like ashtrays. The pizza was good and tasted like Pizza Hut should taste. I ate here well after lunch and there were dirty tables, dirty floors and not to mention the place looks dirty and dark. It needs to be pressure washed with Clorox inside and out or better yet a fire would clean it up well but the grease on the floor and walls might cause to hot of a fire. Hmmm Very out dated and smelled like cigarettes as you enter. read more

Don't waste your time ordering here. The staff was so inept they could not enter my phone # correctly, pizza arrived over an hour late after my card was charges for my order. 7 calls to the store and was advised to call corporate. They should NOT take orders for delivery, they can't handle it. read more

I ordered a pizza for delivery that arrived 30 minutes after its delivery time. I attempted to call the Pizza Hut but never received a response the line just kept ringing. I will not use this location again. read more

I am handicap pulled up to find the delivery driver parked in the van accessible area with the alternate handicap on the opposing curb 20 ft away inside great customer service but poor representation of customer concern,on a side not after asking why the delivery driver was in the handicap the man comes out and threw a mirror hanger on his car read more

First off, I don't complain a lot and this the only time I've done a 1-star review. I called in an order, and the kid on the phone had such poor speech skills I LITERALLY could not understand him! He mumbled his words together and used words that aren't in the dictionary. I literally had to politely ask him to repeat himself several times even to determain what he was saying based on previous pizza ordering experiences. On top of this he was rude, and shouted back at me like I was an idiot when I politely asked him to repeat himself. the problem is I still couldn't understand him after he said it louder, he did not get the concept of slowing down and speaking clearly!!!! Anyway I finally told him what I wanted and my address and phone number, I figured that was what he needed, but then said I was going to pick up, because I didn't want any more confusion. I really don't understand how someone like that could be allowed to answer a phone at any business. I got there to pick up my pizza fast, because part of me was worried I would have to reorder. and it was close to closing time. I got the pizza and it was definitely not fresh made, it was old. It looked like someone else no showed an hour earlier and they just slapped my toppings on it. If it wasn't old that is even worse. Perhaps this is because it was close to closing time for them, but that is no excuse in my book. Needless to say that was the last time I ordered here. read more