I've been going to this particular Pizza Guys for about 10 years. About a month ago, I ordered my usual Garlic Lovers pizza and had it delivered, which I had never done before. It was dry and had no cheese. When I got the text to review the service I let them know my disappointment. They gave me a credit for a free pizza on my next visit to make things right. Tonight, I decided to go into the store and order my pizza. I spoke to Hunter, the shift lead, about my last experience. He apologized and personally made my pizza and it was made just right. Crust and cheesiness were on point! A two liter soda was added to my order as well. I'd like to say thank you to Hunter for his great service and understanding. read more

I'm a frequent customer here and this location is always serving my cheese bread and pizza hot and fresh. The representatives are always nice, and the delivery is quick too if you're in the area. This shop is situated next to an infamous ice cream shop. There's much to do if you decide to pickup instead of delivery. read more

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I appreciate the manager taking the time to respond to my previous review and offering to make things right. Great customer service and it definitely meant a lot that they cared about the experience. Today I picked up a replacement pepperoni and Canadian bacon pizza, and it was cooked well. I enjoyed it much more. Thank you for addressing the issue and following through. Updating my review to 4 stars for the great customer service and effort to make things right. read more

Pizza Guys - Pizza Near Me - Sacramento, California

It's been a while since I posted a review. I do good and bad reviews unfortunately this time it's a bad review. My daughter ordered a pizza earlier this evening. She ordered a sausage and pepperoni pizza large , they got the size right but not the pizza. The pizza had no sauce with only very few pieces of sausage and no pepperoni. Not sure if they mix the order or just made a terrible pizza. We were hungry so we ate about half of it before throwing the rest away. Lesson learned from now on, I will be looking at the pizza on deliveries before the delivery person departs... unfortunately we had to eat a horrible dry pizza with no flavor. I would've been better off going into my freezer and eating a Totino's pizza which would've tasted better than that. I hope nobody else has to experience this...it might be a good idea to look at your pizza before the driver leaves. Because from now on, I will be doing it for sure. Good luck, out there on deliveries. read more

The pizza was not the best I've had. The quality of the ingredients was decent, but nothing particularly stood out in terms of flavor or freshness. One concern I had was food handling practices. I would have felt more comfortable if the employees had been wearing gloves and hair nets while preparing the food. Overall, the experience was average, and there is definitely room for improvement in both presentation and food safety standards. read more

Friendly front desk person that took the order. Hot food. Reminded me of the daily lunch special read more

Great service! And of course, the pizza is great. They always have the pizza on time

Great customer service and super helpful! Also, it's right next to Handles- the perfect Friday night!

This place is amazing! The costumer service and the food are top notch!!! You won't find a more welcoming place read more

Pizza Guys - Pizza Near Me - Sacramento, California

Pizza is always good. The service is good as well. This is our go-to spot. They always have good deals.

Ordered online for take out order at 7:30pm. Went to pick it up and they tell me it isn't even made yet! So i had to wait for them to make it!!! How backed up can these people be and what terrible service! read more

Poor service. I waited around for my order no less than 23 and 1/2 mins watching this (presumably a woman) stand around like she's trying to conserve oxygen or perhaps they were standing on a land mine afraid to move. Either way horrible service for okay pizza. read more

After I left a review the franchise responded to my review. The response sounded genuine and sincere and I thought how nice it was for them to want to reach out to me. So I did reach out to them the very same day, and I have never heard back from them since. That is too bad. Feels like they just wanted to make it seem like they cared to others seeing my review. This has really been a waste of my time but I feel it is important to share who is really behind the food we choose to eat and if one truly doesn't care about their long term customers, then what else do they not care about... read more

There's not too many chain pizza restaurants that get it right IMO, but this Pizza Guys location did not disappoint! We ordered two large pizzas, and both were full of delicious toppings. Hot, fresh, and perfectly cooked. After having difficulty with their online ordering system, the person on the phone was friendly and quickly took our order for pick up. The restaurant was clean. read more

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Food is what it is... Service is acceptable... Ambiance is what it is. I go for the pizza. read more

All good! Pizza was quick, tasted great, and what more do you need? The server was polite. The price was reasonable, and they open at 10:00 AM, which is great. read more

Recently was passing by and saw they had a lunch special; any small 1-topping pizza & 20 oz soda, so thought I would give it a try. There's no where to sit inside, it's more of a order and take home place, but the customer service was so friendly. I ordered a pepperoni pizza and added olives & mushrooms, each additional topping is only $1. The wait wasn't bad at all, only took ten minutes. The pizza was hot and flavorful, I really enjoyed my combo and will for sure consider pizza guys more often for lunch given this great deal. read more

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Go to pizza for us, good specials and good pizza. Everyone's always friendly and I love the free 2-liters over $25.

Ordered a Large half combo half Hawaiian, when i got home it was some artichoke pizza? Called and asked if they can deliver me my correct one and pick up the incorrect one and they said no. I then asked if I can get some type of coupon for having to drive all the way back and get my correct pizza, the girl said "no were making your correct one fresh and thats your credit" I said okay how long till the new one is done, she said 10 mins. Waited 10 mins (the rest of my order was cold by then, wings / breadsticks) when i finally got my correct pizza it was cold. I doubt they re made it. I'd recommend going to the other location in Natomas! read more

Last night. Around 9:40 pm. Ok the service was great, The Pizza was Fantastic! My problem was with payment! I used apple pay and it was declined twice so I used my bank ATM card it too was rejected twice. Once using the scan feature and once inserting the card. So four payment methods used and all four times declined. So I went to apple play and it showed two transactions of $35.87 paid then went to my bank online it also showed two $37.87 transactions along with a note of possible duplicate transactions. This morning the apple pay and bank accounts show four $35.87 transactions Im willing to pay one $35.87 charge but not three of them. I did file a dispute with Apple Pay last night. Not happy at all. Have had problems here using a previous coupon that they couldn't use that I had received that day. Arguing with the cashier and handing him the actual coupon. It would not go through. I explained it was in the mail that day and expired in 30 days. That was back on February 20 2024 using Apple Pay. read more

We love Pizza Guys!! The service is great and the pizza is always delicious!! We pick it up and pick up a free soda too for picking it up. This is definitely our go to pizza place. read more

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I received a prompt service from the employees. There was no delay in receiving my Pizza order. A very neat environment. I will recommend everyone to order their pizza from there. read more

The customer service has always been great. So has the price although you may have to look online for better deals or download the app. There estimating cook time is reasonable and they provide awaiting area. If you check in through yelp, you get a free ice cream! Call ahead on a busy day read more

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The location is great! It's right near my house and inside a shopping center. The shopping center across from it is significantly more busy so it's nice to not have to fight over a parking space. The customer service is good. They have delivery available and they can get you a pizza pretty quickly. They made my pizza in around 15 minutes. I was not expecting the impossible pesto pizza to be that good. It had me licking the pizza box for one last taste. It was nice and warm, toasty, and not too soft. It had the right amount of sauce and you can tell they made the pie with love. No complaints from me. The prices are decent. Sure you can go to Little Caesars not too far from here for like 1/3 the price, but it's just something about experiencing something new that makes it better. I will say the flavor makes up for the price. You should be able to walk out of here under $20 for a medium pizza. However, the larger pizzas or ones with more toppings are going to cost you. I'm going to put this place at $$$$ since most people buy a couple larger for their friends/family and that's going to be around $60. Bottom Line/TLDR: expensive but delicious pizza read more

Pizza Guys - Impossible Artichoke Pesto - Pizza Near Me - Sacramento, California

Our family was very pleased both times we've ordered. Reasonable price and very good pizza and wings. I'm talking about the one on Pleasant Grove/Foothill Blvd. Nice people, quick service, tasty pizza. read more

Carl the store manager went above and beyond to serve all the customers that were here when I was present. Even tho he was busy he still made sure everyone was taken care with efficiency. Haven't seen a store manger like this at a pizza place in a very long time. read more

Two stars just because it's good - we usually get it once to twice a month They have an online coupon for 25% off that's advertised on their website & when applying it on my order tonight it said it was invalid. Thinking it was a glitch, I clicked "pay in store" so I could ask in person why it was t applying Once I get there to pick it up the manager/supervisor she claimed to be stated she could not apply it because it was an an online coupon. Explained the situation to her & technically the order was placed online I just wanted to pay in store because the coupon code wasn't working. She told me she couldn't apply it because corporate took the button away and that she could give me $5 off instead (would've gotten $10 off the coupon) she then told me I should've contacted IT support to see why it wasn't working - like I have time to spend 30+ mins on just trying to figure out why your company's website isn't working lol Needless to say probably won't order here again & been coming here for the last 12 years read more

Great staff!...........................can't screw up pizza...lol well you can but they didnt.

Enjoyed the pizza and the service. The manager who came over to help from the Elk Grove location was great. He asked what extras were needed and was kind enough to give me a few extras! The Natomas Pizza Guys is always my go to for an easy dinner night! read more

I have been ordering the same thing once a week and sometimes twice a week for over a year now. Today I went in and the manager is gone. The new manager was very rude and kept saying are you going to place an order. I asked if I could get what I usually have and she rudely told me no. She said I had to use an app to order the same thing I have been for over a year. This is how Pizza Guys treats repeat customers. I will never eat from any Pizza Guys again. You have run off a loyal customer. You hired a rude manager that does not know what customer service is. I worked pizza for years. Good luck as your sales drop off. read more

I ordered online for delivery. I'm near the shop so I guess that made delivery pretty fast. The Chipotle chicken pizza was delicious. It was my first time ordering so I'm going to order again in the future. read more

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$56 for 2 large pizzas that's not even thick crust is crazy beyond me. Definitely not coming back here anytime soon .

If I could give them a no star I would this was the first and last time I'm ordering from this place I ordered a lrg combination pizza with 8 barbecue wings and they sent me the wrong order a medium ham with white sauce I didn't order this so I received someone else's order I showed them and they refused to fix my order or refund me my money my pictures are below be careful at this place awful customer service!! read more

Pizza Guys - This isn't a lrg combination pizza what I ordered if you look on my receipt was a large combination pizza. - Pizza Near Me - Sacramento, California

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Food down right amazing and the employees nice tho the online likes to forget you're soda idk why it's interior is nice with chairs to

App does not give you the option to add the gate code to your order for delivery. I tried calling to add our gate code to our order and I've been on hold for over 15 minutes. Phone will ring and then they will circle my call back to the automated system. If my order is unable to be delivered, I will be pissed! read more

Best service ive had in the past 10 years pizza was to die for and this young gentlemen was 5 star service frfr skibidi rizz ohio read more

Pizza Guys - employee of the month - Pizza Near Me - Sacramento, California

Amazing pizza every time, great customer service and such a clean and tidy restaurant!

Pizza Guys is truly my Pizza of choice. From ordering online to time of delivery the service is excellent. If you pick choose pick up Instead, you get a free 2-liter soda or ice cream in a clean and tidy environment. The great service is consistent regardless of which location I place my order. Excellent service + excellent Pizza = Happy Customer !! read more

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Always great pizza from this location. The staff are awesome and had my order ready prior to the estimated time. My kids love their Hawaiian pizza with garlic sauce! Sooo good! Thanks giuys read more

Pizza Guys - Front counter - Pizza Near Me - Sacramento, California

I have to say I love my artichoke Supreme Pizza with chicken on gluten free crust. One of my favorite pizza places here in Sac. read more