We were really disappointed with our meal and service here. We should've realised that service would be slow from how long it took for anyone to acknowledge us stood waiting to be seated. I saw at least 5 groups of people, stand at the door and leave either because they were ignored or because they were told the restaurant had run out of mozzarella (a fairly key ingredient in most pizzas I would guess!)
It was not very busy but I noticed after we ordered that nobody seemed to have any food. There were 3 waiting staff that I could see but it was hard to get their attention and the food was very slow to arrive. I didn't enjoy the pizza as it looked as though they had also run out of the toppings, very sparse. I ate it purely because I was so hungry after the wait. When I did have a complaint/query about the food at one point, the male manager was dismissive. The young waiter who served us was very polite though.
At one point, one of the waiters took his apron off, counted up his tips and stood playing with his phone, trying desperately not to catch the eye of any customers, ourselves included, who were trying to get someone's attention! Almost funny, if you weren't so hungry. read more