I'm grateful for this place as there isn't much to do in Roanoke. Brought my son and I were…read morepleasantly pleased with the course. It was clean, they take Apple Pay, and customer service was great. The course was fun and challenging. We didn't do the arcade but we had a great time. The place is well kept so we weren't bothered by any bugs! Highly recommend checking them out!

The course is well kept and a fun activity for the family. Yelp says they closed at 9 and we walked…read moreup at 7 to play as a family of 4 with two kids. We paid for 36 holes and after our 1st 18 holes were over, we went to get our next round and were told "yes you paid for 36holes, but we're closing, so you don't have time." We were told Yelp was wrong and they close at 8 instead. I'm frustrated that knowing this, we weren't directed to only pay for 18. The facility was empty except for the two employees and our family. We spent $48 and were only able to play half the course when we could've been informed upon arrival that they were closing within the hour and instead of paying for 36 we should spend $25 and pay for 18.

We visited over winter break with our extended families but planned to have only a handful of…read morejumpers - 2 adults, 4 kids (7, 5, 3, 3) and an infant who is barely walking. We chose the "extreme fun" pass for everyone and were told that the infant would be the same price ($24.99) for everyone. What? She can't even walk. That's crazy. But okay fine, a policy is a policy, she can watch. So our total for 6 people was $150 + socks ($3 each) + tax but wait! There's a 5.5% fee for using a credit card so another $8+. The website casually mentions a "discounted cash price" but a 5% upcharge is absurd. In 2026 who carries around that kind of cash? When we asked about this up charge, the attendant grew very defensive and began trying to explain that the credit card company requires the charge and that it's not a fee they can eat as a business expense because they have to pay for Virginia gaming taxes or something. Look, I get it, I work in customer service too and don't always agree with my employer's policies (but still have to support them) but this man was acting like the fee would come directly out of his paycheck and being quite aggressive about it. We aren't stupid and know that businesses have out of pocket costs but pretending like they need to be passed on to the consumer at an exact 1:1 ratio is silly, ESPECIALLY when you're charging $3 for a $0.10 pair of socks. Anyways, we paid and kept it moving. The kids liked jumping and then the older girls liked the climbing walls. It wasn't very crowded and most of the bigger kids/teens were corralled in one of the dodgeball courts. I assume this is where all of the employees were too because there was absolutely no one available anywhere else on the floor. Not a huge deal because we had plenty of adults and our younger kids were safe to play on the other surfaces. They really liked the small playground (although it really should be more like 8 and under, 12 is pretty big for an area obviously for younger kids). The foam pits in the jousting area and ladder section were disappointing because the foam is old and crusty off and pretty gross but the trampoline parts were fairly clean. There is a section with "ninja" kind of activities that seemed to be an afterthought and had a lot of unfinished wood and a dangerous open area to the bottom of the trampoline springs that we stayed clear of but could be a big issue for older kids. When we were all getting tired of jumping and wanted to do the arcade and bumper cars is when things started going downhill again. We asked the person at the front for help with the bumper cars and he said someone on the floor could help but there was no one to be found. One employee at the front desk, one at the snack bar, and not a soul on the floor, no one at the climbing wall, and not a soul in the arcade/big slide area. They finally managed to find someone but were visibly annoyed so it was an uncomfortable situation. After we were done doing arcade games we went to the prize area to cash in our points for trinkets. The kids mostly played games that didn't get many points so I knew we wouldn't have a lot but we had 3 cards and wanted to combine the points to get a couple very small items. There were other families there with a gazillion points though and the man working there seemed super overwhelmed by the process and focused on their high ticket items, which is understandable. He told us the individual amounts but then when he was combining them the amount was somehow less than they were alone? He kept adding them but as other people came up he'd start doing things with them and mixing up everyone's cards. It was super confusing for everyone, especially our 2 kids who kept picking out treats and then being told actually no wrong amount. He finally came up with a number that was in the same ballpark as the initial individual cards and we got a couple bouncy balls. Overall, this was quite a day. The jumping part was fine but the customer service overall needs some serious help. They are obviously significantly understaffed which is annoying at best but potentially very dangerous with no one on the floor. The credit card situation is annoying too and should be more clear on the website, but truly the ability to take cards is a business convenience and expense that I expect a business to absorb.

Very disappointing customer service experience at Launching Pad today. We signed the waiver and…read morewent to the front desk, where four employees were sitting behind the desk. We stood there waiting, but no one acknowledged us or offered to help. My husband eventually asked if someone was going to assist us, and we were told that no one knew how to work the registers. What was most frustrating was that no one made any effort to find someone who did know how to operate the register. The employees simply continued sitting behind the desk while we waited. We ultimately decided to leave. If employees aren't trained to operate the registers, there should at least be someone available who can assist customers when they arrive. Having customers standing at the desk with no acknowledgment or effort to get someone to help is poor customer service. Hopefully management will address the training and customer service issues because this was not a good first impression.

Loved this place! It's a 15 per person flat rate to get in and everything is free play. Lots of…read moredifferent vintage arcade games to choose from. We spent a few hours here and had a great time.

It is always a great time to hang out with friends or family, amazing way to kill time or an…read moreafternoon.

Fantastic little card and game store. The arcade/ game room downstairs is super cool and plenty of…read moreplace to play cars games. Love how the store is organized and such friendly staff! Definitely check them out if you play board games, magic , Pokémon any trading card game really.

Fantastic place! Doesn't look like much from the outside, but it's so cool inside. A great…read moreselection of trading card packs, figurines, action figures, board games, and game accessories. They also provide amazing 3D printing services, and have several awesome projects on display. The staff there are super friendly and knowledgeable and a pleasure to talk to. The mini arcade downstairs is super fun and, as of writing this review, only costs $5 per person for unlimited play that day, which is a steal honestly. They also have tables and seating downstairs used for special weekly events and tournaments, and their also available for use when those aren't in session. Speaking of, they have a huge selection of demo board games that you can try out or just play downstairs *free of charge*! To top it all off, they live up to their name and keep things friendly friendly, with several reminders around the store and downstairs area to refrain from foul language. Come alone or bring your family, either way you're gonna have some fun! Family Game Knight is the place to get your game on!

Good management. Good employees…read more Good leagues. Good lanes. Good eats. Fair price. No bull.

This place really knows how to take care of the families when they come in. I have brought My kids…read morein a number of times over the summer and Nikki I believe is the manager there. She is on point with the kids and always making them smile. Great prices family friendly. The food is great, the place is always clean with smiling faces and the Pro Shop guys are out of this world.

Booked this for my daughters 5th birthday party. I hadn't been skating here in 20 years. Honestly…read morein 20 years not much has changed. The skates looked like the original skates I wore in the 90s but they still function. I guess things were made better back then. The music was loud, too loud really, and it was crowded. But Santa was there. And the kids enjoyed the play area and it was pretty clean. The bathrooms could have been cleaner. The staff was helpful and attentive. The prices weren't terrible. Brought back memories. If the music hasn't been so loud I couldn't speak over it I would have given 5 stars.

Pros: Kids play area was fantastic. My 6 and 2 year olds played for hours. Guy at the front desk…read morewas nice, as was the lady at the concession stand. Cons: We went just for Laser Tag, and I've never seen such a poorly run operation. We were told to go to the arcade area (very small) and ask for it there. The guy signed us up, then didn't utter a word and skated off to the rink to have fun. We waited for almost 2 hours before they called the laser tag groups. Session lasted for a few minutes, and half of that was spent changing broken equipment. We tried doing another session, but were told it would be a while, and the guy skated off again. My son left in tears after that, and we'll never be back. Not that it's really the fault of the business, but there were kids throwing bouncy balls on the skating rink and chasing after them without skates on, and they were allowed to continue. Very dangerous, I wouldn't want to skate there.

AWESOME PLACE!!! I…read morehave had only had the pleasure of going to Uptown Pinball once, but I am determined to changed that this summer! This place is awesome!!! So many pinball machines and a good variety of other arcade games ranging from vintage games like Pac Man to modern games like the Walking Dead. There's also skee ball and basketball! I am in my early 20s but there are things for people of all ages to enjoy. There is even a Texas Hold'em game! This place is truly a fantastic gem of Martinsville. Friendly staff, awesome games, and plenty of fun for only $12. This place rocks!

Really nice place. There is a small error with the ski-ball games. You can get a ball stuck. I…read morethink overall this place is really nice, especially the party zone.

Just like what you would expect..like so many others I've been to over the years. Chuck E Cheese…read moremakes it fun for kids. As you enter there is someone that stamps your arm and your child's arm to match. It's roped off, so you cannot leave until they check and make sure you match up. It's a good security measure to help protect your kids. Times have changed and they no longer use coins in the games. Instead, you purchase a card with so many rides/games on it and just hold up the card to the sensor on the machine you want to play. Very much like the new hotel keys they have. So don't lose your card!!! The pizza is decent and my granddaughter loved it. She really enjoyed watching the mechanical characters as they entertained her during lunch. I recommend The pepperoni pizza . The place is clean and there are many games and small rides to keep your little ones happy. It's not cheap so I recommend you find a coupon to help cover costs. I found a Groupon that gave me $10 for $5..a good deal. We will be back!!!

took 2 hours for pizza, girl wouldn't give me her number. bathroom smelled like donkey kongs assholeread more