UPDATE: BEWARE!!!!! Potential Thievery!
I just got off the phone with the company who sold the coupon to me. They stated that Pizza Beat was still a member according to their records and that my coupon was redeemed by them last night. As you will see below from my initial review, they did NOT honor or accept the coupon, yet when the waiter took it from us to verify it with the owner, they apparently entered the coupon and set it to being used. How did they use it IF Pizza Beat no longer worked with that vendor and declined the coupon to me?
Luckily, the vendor refunded my purchase price for the coupon, so thanks to them, but Pizza Beat appears to have done some shady business last night. Please beware when going there, especially if you have some sort of coupon for Pizza Beat. If they deny you after taking your coupon, contact the vendor where you got/purchased the coupon immediately, to make sure they didn't activate the coupon and then decline to accept it from you.
END OF UPDATE---------------------------------------------------------------------------------------
Been going here since I was a child with my parents and grandparents. My grandfather passed away in the early 1980s, so it's been a preferred location for me and my family for over 40 years. Yes, ownership has changed a few times, but still the place and the food remained the same which was excellent service and quality for a great price.
Tonight a friend & I went back again and this time, we were very disappointed. The reasons are twofold...
1. I purchased a discount coupon online that had an expiration date of December 21st, 2021. I purchased the coupon recently and we decided tonight we would go there for dinner. So we sat down ready to order appetizers and full meals. I showed the coupon to the waiter at which point he said he had to check on the coupon. The waiter came back and said that the owner stated that the restaurant no longer worked with that vendor and thus would not accept the coupon. Ok, but I still purchased the coupon and it says it was valid until December 21st, 2021. The restaurant should have honored the coupon. Because they didn't my friend and I were going to walk out, but our drinks already arrived. We ended up ordering a calzone each and aborted our initial plan on getting appetizers, full meals, followed by dessert as we usually do. This usually comes to a $70 or more bill for us. Instead our bill total was $17. Great work Pizza Beat! At a time when restaurants are hurting, you just cost yourself not only a $70 or $80 purchase, but also lost a lifelong customer who frequented the establishment since he was less than 10 years old. I'm now 49 BTW.
2. As if the night couldn't get worse, the waiter was completely missing during the entire meal. My friend & I were waiting for the waiter to at least check up on us and see if we needed anything. He never did! We were the only people there minus one other couple. It's not like the place was booming and busy. Our drinks were empty and never were we approached by our waiter or the staff to see if we wanted refills, which we did. Finally, we couldn't even find our waiter to request the check! My friend ended up having to stand up, wave and call out to get someone's attention so that we could get our bill, pay it and get out of there!
In closing... I'm very disappointed and as a sentimental person, truly saddened to know that a place that I've been going to for most of my life, will never see me or my patronage again! Great job Pizza Beat, looks like you want to BEAT yourselves out of business. Now that I think of it, perhaps that is why it was so empty. It was never like that before, even during these dark times with COVID the place was always busy, but not tonight! Perhaps the new ownership isn't up to par with past ownership and the restaurant has lost its place as one of Yonkers' great restaurants. It's a real shame. I'll miss the good old days, but at least I still have my memories of days long ago with family and friends and the great times we had at a restaurant that no longer seems to exist, even if the name and the menu hasn't changed much in that time. The service and treatment of customers apparently has... for the worse! :( read more