If you're seeking exceptional customer service with dependability, Next Destination is your final…read moredestination! From sending the inquiry to booking to pick up to returning back home, the experience was amazing. They stay in constant communication with you to ensure they are meeting your service expectations. I highly recommend Next Destination for your transportation needs - no matter how big or small.

In response to Marion's comment below, any claims of a partial refund are entirely unsubstantiated…read moreat this time. The credit was absolutely refused, given your lack of understanding and inability to resolve a simple issue within 20 minutes of phone time. Yikes! -- After 2 positive experiences, things unfortunately took a negative turn with Next Destination Transportation. The owner, admittedly, is underway in a busy season and sent zero text messages (as he has done in the past) to confirm a scheduled pick-up. Miscommunication on both ends perhaps and the terms and conditions are spelled out on the website but it seems he picks and chooses when he wants to follow them. In the spirit of fairness, the cars have been clean and the drivers have been professional...until now. What I won't do is stay on the phone for 20 minutes repeating myself. I simply encourage all of you to get confirmation by phone, email, AND text if you don't want your full payment to be a donation to the business. =)

This place is horrible! They're located less than a mile from me, so I thought "they've got to be…read moreconvenient." First of all, the guy is really rude. Kept saying they only sent out a cab every 15 minutes. So we called 15 minutes later, and same dude rudely said they don't come out to the address specified (less than a mile away). Overall, poor customer service and look like a crappy, ghetto company anyway. Probably best to not get a ride from these jerks anyway.

From the owner: Taxi cab service for Glen Burnie and surrounding areas. We do local, airports and long distances…read more Our experienced and courteous drivers are at your service. Major credit cards accepted.

My husband and I flew into Baltimore and needed transportation to Annapolis. We were so grateful to…read morefind Nelson's Executive Transport. Guy was wonderful, very professional, on time, and an excellent communicator. The car was spotless, comfortable, and spacious. We are looking forward to using Guy again when we return next year.

Guy was very responsive and a great communicator! His new expedition was amazing and very clean!…read moreTop notch service that we'll be using again!!!

I called the an hour and 15 minutes prior to when i needed the cab, and they never arrived not even…read more30 minutes later than the time I reserved.

Don't call these people, they will tell you they take debit cards but don't! They were very late,…read moreand I didn't have cash so I have to give my card information over a speaker phone!

We had a layover at this airport for about 1 hour. In our…read morearea it had some shopping and food court and a huge bar. Everything looked clean and tidy. The price is over a little high they wanted $15 for a whiskey and Coke. I grabbed a soda for $3 at the little convenience area.

Hold on tight to your luggage. Flight got delayed, the workers were unfriendly and not helpful when…read moreasking questions on where to find the ticket counter because I had to recheck my bag in, then they didn't even process my check in bag. I got to my destination at Austin and my luggage was no where to be found I went to the Southwest Customer luggage service and the lady was so damn helpful, she was able to locate my bag, start a request to bring my bag to the Austin airport. She was so sweet and went above and beyond to help me get my bag. Moral of the store the customer service in Baltimore is terrible/unfriendly/not helpful whatsoever. Please train your employees on customer service and actually doing their job instead of "there's nothing we can do for you" for every single thing.

Straight to the point. You guys suck. What is the problem with being on time. & When I called back…read moreI was met with a nasty, arrogant & extremely ignorant lady. I won't post names. Maybe she was having a bad day, but, she is the one that took this job, not me. Not a very people pleasing cab ride. Middle finger is what I give you. That's your rating.

Waited 2hr and still a no show. Had to find a family member to come pick me up. Once I arranged for…read morerelative to pick me up they then called to see if i still wanted them to come, I'm 74 and I was standing out in the heat on a parking lot the whole time. Never again will I call them, never. Wish I could of left less than 1 star.