I had a workmen comp apt on March 25, 2025. I saw Dr Aldridge, he asked me 3 questions and told me…read morehe couldn't make a diagnosis until I get an MRI for my back. I said okay. Fast forward to Sept 9, 2025 my benefits have been canceled because of a IME report he sent on April 15, 2025, which he hasn't seen me since or reviewed my MRI that I had done in June. I explained this to the workmen comp agency, they don't want to hear anything that I have to say. I had to obtain a lawyer to get my benefits restored in as of right now, I have no income.

Picked this place due to high rating…read more Gave me last appointment of day for young daughter and you expect to be late going in. Staff should be used to running late too; it's a doctors office. They were not. Got into an exam room 45min after scheduled appointment time. First nurse wanted my pharmacy. I started looking up address and she quickly said just give me the road. Like I was impeding on her time after I was waiting an hour (45min plus being there 15min before appt.). What do you think would happen if I just said Route 17. You know my scripts aren't going to the one Walgreens I want. She's picking one of the other 3 on the road. Shortly thereafter got in for X-rays. That X-ray tech was pleasant and only bright spot of the visit. Finally saw Dr. Aldrich 1:15 after my scheduled appointment. He tried his best not to rush but I can tell he was over seeing patients that day. Was short. Hard to understand. He said to get MRI and if nothing is found otherwise we'll do therapy. Hate sports medicine doctors falling back to therapy if they can't figure out the problem in the first visit. Anyway, he never even asked if I had questions and was out the door while finishing his last sentence. Yes I did have questions. Got none answered. Told to wait in room. Was expecting him to come back so not a huge deal. Instead an older nurse with short gray curly hair came back instead. Barged in saying I need to tell her where to send MRI script. I am new to area and not used to the Drs office sending the script to a place as opposed to the patient getting a script in hand. She just glared and gave me eyes as I scrambled to see if I could find a place associated with my PCP, took my insurance, was close to my home, and not a hospital where sick people are - perhaps an imaging center. She was impatient and didn't explain anything. To the point my young child said something to me after. I just gave a nearby hospital that she said was good and hoped for the best. It's Hampton Roads. It's not like the population doesn't turnover frequently. Then as we left the exam room, she turns to her co-workers and said angrily the guy took 10minutes to figure out where to go for a MRI. B, it was 5 and I didn't even get to pick. It's 5:30 at this point. Been there almost 2 hours. Saw staff for a total of 10 minutes tops and she's complaining I'm taking to long. All because she wanted to go home. Walked to checkout, lights off, staff lined up at door waiting for me to leave. Got no questions answered, no needed doctors note, no documentation of any kind that I was even there. Just got to sit there for 2 hours and be insulted. Cherry on top. After more than a week and not hearing anything we finally reached out to the hospital bc this office doesn't return calls. Find out the hospital doesn't do MRIs for children that young. So this doctor treats children but doesn't know that Sentera won't do MRIs for children of a certain age??? Decided to start over. Spent a month and several calls to get this doctors staff to provide the X-rays before I could go elsewhere so I don't get hit again by insurance. At the end of the day, I'm out copay, 2 hours time plus time on calls with office & hospital, a second trip to Williamsburg (gas and 45 more minutes) to finally get X-ray images and worst of all my child's treatment delayed 2 months. Plus the new doctor could see the issue in the X-ray that this first office did not. (Though used MRI to confirm) What an embarrassment.

My husband and I LOVE Dr. Stern. Any time we have any issues, he gets us adjusted and we both feel…read moreas good as new when we leave. Whether it's a rib out of place, sciatic pain, headaches/neck pain, adjustments, etc- he always knows just what to do. I should note, he is also very funny and personable. He always remembers us and makes us laugh every time we come in.

Went in for an adjustment today and walked out feeling great. Definitely would recommend.read more

Anyone needing physical therapy for whatever reason couldn't find a more caring or effective…read more group. From the charming Kelly in the front office who greats you warmly and handles all the insurance details to Kristen with the magic touch and gentle way it's such a pleasant experience for an often agonizing appointment. Scott is also a PT with a focus on gait as well as the Director of the Boxing program for Parkinson's patients. He has a great rapport with patients of all degrees of affliction and brings a humorous atmosphere which lightens the mood. I travel one and a half hours (one way) to see them with many other options available in Williamsburg- A few of which I have tried previously. They are worth traveling to!

Scott and Kristen are amazing! Their techniques are completely different and compliment each other…read morevery well! I leave therapy feeling great and am making great progress. Very down to earth and flexible with my crazy schedule.

I just wanted to let you two know how much I appreciate you and your entire staff. Everytime I come…read moreto your office, everyone that is on your staff goes out of their way to make sure that every patient's needs are being taken care of. They go out of their way to do whatever is needed to make your day better. They are proficient in their care, and do so with expediency and empathy. Bob, you and Anne, should be very proud of the practice that you have built and know that you have some very special people working for you! I can not thank you and your staff enough. I know that I am in great hands when I come to your office!!

I've been seeing Dr. Pinto for back pain since 2002. Most recently, I received stem cell therapy…read morefrom Dr. Em for a herniated cervical disc--an old sports injury--and the results have been life-changing. It's been over a year since the treatment, and sometimes I forget I ever injured my neck. If you're considering orthopedic surgery, it's definitely worth exploring regenerative therapies first.

We were patients at Gunderman Chiropractic for close to 28 years before moving out of state, and we…read morehave not yet found a chiropractor that is as thorough, effective and caring as the Gunderman team. During a recent visit back to VA, I scheduled an appointment and once again enjoyed a wonderful massage from Pam and a great adjustment from Dr. Sammy. They not only address the spine, but fingers, toes, TMJ, and specific issues as they crop up. My left shoulder pain was greatly diminished after my appointment. The staff in this office, from Bonnie and the front desk ladies, to the doctors and therapists, are not just providers; they are family, who care about their patients and their families. Now, if only they would open a satellite office in Arizona!

Excellent full service wellness facility from chiropractor, massage to nutrition and supplements…read more They treat everyone I send there like family

I went to Dr. Banville due to a severe hip challenge. She assessed the problem, and we worked…read moretogether on a solution. She listened and gave recommendations that helped me correct my compensating habits, and she adjusted the structural issues. If you're looking for a medical professional who provides outstanding care, understands your specific body, and knows how to work with it, I'd highly recommend Dr.Banville! I'm so thrilled she works in Williamsburg. She offers Functional Medicine care as well. What an asset to the community! Give her a call, you will be glad you did!

I was a patient until she dismissed me because she was concerned about what my neurologist said…read moreabout her treatment of me. At my last session with her. She spent 26 minutes complaining about how sad she was about the neurologist comments about her. I sat there in severe muscle spasms, asking her to help me. At 10:56 she put me on her table. At 11:04 her 11am new patient opened the door. I was dressed and out the door by 11:07. I questioned her charges. $62 for less than 10 minutes of treatment? You have to give your credit card before the appointment. If I had to pay at the time of services rendered. I would have questioned the fee. I went to her office to question the fee. She would not show up. She would not respond to me via email text or phone. She did however send the police to ask me to leave. That is when I drove to the courthouse to take Heather Banville to court for services not rendered. I also filed a complaint with the Virginia Department Of Health. I have hEDS. I have been dealing with professionals weekly and sometimes daily since 2021. I have left practitioners. But I have never been compelled to file a complaint and take a doctor to court. I questioned even doing this. It is all I can do to function in a day. I had to pay $60 to request my $62 back because Dr. Banville will not respond to me. The decent thing would have been to call a person back. I would personally find someone else. If you can't be fixed with her four visit protocol she's not the one for you.

Dr. Lin is certainly very gifted with her abilities to heal. She has extensive knowledge of the…read moreentire human body and her ability to utilize acupuncture. She is amazingly thorough in her approach to address the root cause of pain. I had huge muscle spasms in my lower spine and thigh that were causing me intense pain when trying to stand or walk. The relief she provided was instantly felt and I am very grateful!

Wow! Dr. Lin listened to the description of my pain and immediately worked on diagnosing the…read morecause. She was able to work on it and provided relief from the pain that I had been experiencing for weeks. I left feeling 100% better. She is very knowledgeable and explains why and what she is doing. She is a very powerful healer and experienced acupuncturist. I highly recommend her.

They are great! Doctor Shaye is great! He is super light hearted...which is helpful when your life…read moreis in his hands...lol My life is super busy, they are super accommodating! Rescheduled, cancelations, they work with you. Super nice! Definitely highly recommend it!

I usually do not give reviews but you should know. Low quality care. Doctor is incompetent. Gave…read morehalf adjustment and said come back tomorrow. He wants more visits for more money. He uses some type of board to slam your head for I guess a neck adjustment. I have been to competent chiropractors in the past and he rates in the bottom. Stay away!