If I could give Shelby Pump and Well Service more than five stars, I would. We've had a lot of…read moredifferent companies out here to work on our well over the years, but the quality of work we just received puts them in a league of their own. We were expecting a massive headache and a bill totaling over $10,000. Instead, they sent out Jean Luc, who was an absolute professional. Within 30 minutes, he realized the "huge" issue was actually just a wiring problem. He had it fixed on the spot. It is rare to find an electrician with that much honesty and integrity. Jean Luc was incredibly communicative and made the whole process easy. After dealing with so many other technicians who were just "okay," I'm relieved to finally find a company I can trust. They've earned a customer for life, I won't be calling anyone else from now on!

I appreciate John so much! He's extremely informative and knowledgeable, he responds quickly, he is…read morevery dependable and honest. Anything you need to do with Wells give John a call and he will help you out!

Went up with my family to camp and use the well after the well company told me they had winterized…read moreit. Turned the solar pump on and water started flowing. My husband drank some water and became violently ill. It was scary because this is an area off grid with no cell service. I later found out from someone that we should have flushed the well before using the water. I'd love to have had some basic info from the well company so this could have been prevented,

My well was fixed very quickly very good service. I called them and the next morning it was fixed…read moream very satisfied with the customer relationship and the service. Will definitely use them for all my well service in the future.

We woke up on Saturday morning with no water. Visions of a broken pressure pump, a burned out well…read morepump, or, worst of all, a dry well flowed through my mind. I checked what I could check and did what I could so, but the end result was still no water. When I called Mike, he answered immediately and gave some advice on things to try. He was in and out of cell range, and it was nearly closing time for him on a Saturday, but I followed his suggestions to no avail, called him back with a better connection, and he said he'd come out that afternoon. He showed up in the heat of the day, around 95 degrees and set to work. He was informative and helpful, answering every question with confidence and certainty. I learned a lot just watching and listening. Maybe the cleaning of junk out of the relay box that I did set the stage for success, but shortly he had water coming out of the well and the tanks started to fill again. He showed me a few pointers about things to do if it happened again, and, at my suggestion, we talked about future plans of replacing the 15-year-old well pump and other things to make us water secure for the future. Mark is pleasant to talk to and to listen to, and I will use him without hesitation in the future. He even has easy to use on line payment. He sent me an email invoice before he left, and I had paid him before he got home. Thanks, Mark!

Excellent service!! Fixed the leak on my pressure switch that was causing my home to have zero…read morewater pressure. Mike was very knowledgeable and it was obvious he is an expert in his field. He got the job done and made sure it was done right. Would absolutely recommend calling him if you are having issues with your well/well pump. Very happy customer!

Kirschennan's was extremely responsive and had someone up to my home the same evening. They…read moreinformed us of the diagnosis and progress as they made repairs to our well. Thank you and would highly recommend them.

My experience with this business has been outstanding. They were prompt, thorough and fairly…read morepriced. I have used them twice in the last 6 months with very good service and outcome.

Fantastic work, great prices, honest, fast, and just he kind of people you want to do business…read morewith. Ryan King is a good guy. I could not recommend them more.

I just got off the phone with the main person who called me. She hung up on the phone with me after…read moreI told her that my uncle passed away carrying canisters of water for a month with no one coming out from either Shelby well pumps or from them. Shelby is overbooked but At least they came to see the problem. We went to Mojave in desperation by referral of Shelby as they are so backed up. This was a very vulnerable thing for me to express my uncle's passing and the troubles we are having. It's not something I've blasted to everyone but rather have only told a few in confidence. My grandma did have me ask the Facebook community for help but they have so many complicated issues, no one has really been responsive. When I express that someone had texted me "k sorry" when I had no idea it was her and she personalized it--even when I'm sitting there trying to express "hey, we're in a lot of trouble here and someone is texting me 'k sorry'" and it's like yea, please help us. People are dying and it's not dramatic, it's real that my grandma is out of breath and out the door behind my uncle for the same reason. She said that it was not related, that they are a service and they are not responsible for our personal lives, and hung up on me--even though not having water is what is contributing to the death of our family. My uncle couldn't breathe or lift anything heavy and he was forced to carry water all around the property until someone came. And no one did. In the same vein now, my grandma has an inhaler and is carrying water all around her house just to flush the toilets with ulcerative colitis with no one to come and help her. Guess we'll have to wait two more weeks and see who will come--obviously not the person who hung up on me. "K sorry. We're not responsible." Just a disclaimer, well drillers. It's your responsibility to weigh out and prioritize who needs the most help. It's also your job in this business to have customer service and if someone tells you something personal or doesn't understand a response, instead of personalizing it you try to see it from the customer's perspective. I hope you learn how to run a proper business one day. It was very gracious of Jean Luc of Shelby Wells to refer you when he could not complete the job and you shot yourself in the foot.

Tried to use the company for a $5000 job. They set up an appt for 10am, my wife took off work to…read moremeet them...no show, no call. She called and they "forgot" about it. They set up another appt for 10am the following day..They "forgot" about that one too. My wife calls again...annoyed that she has taken off work again for nothing and the owner gets mad at HER for being upset "maybe you need to find another well company"....yes, that's exactly what we need to do. Very unprofessional.

Just moved into a house that has a well. The company that has been servicing the well said they…read moredont service this area. That was lucky for me. Found Independent Well Drilling, a family company. Shawn has been super helpful and patient answering my questions. I had low water pressure called them and they came out the next day. Showed me what to look for what things to check. Looking for an honest company that helps & educates customers? Give them a call.

I contacted them to check out an issue that had been intermittent for over a year but was getting…read moreworse. They responded right away and came out to inspect the problem within a few days. We discussed all of the options. They were very knowledgeable and took the time to explain the details of what they recommended. I gave them the green light and they started the job within a few days and finished when they said they would. The well works better now than it has in the 20 years since I had it installed. They communicated extremely well and showed up when they said they would, completed the work we agreed upon and left my property in immaculate condition. I would highly recommend them to anyone who needs their well reconfigured or repaired.

My first impression of Vic was a hard working honest guy. I had him drill four wells on my property…read morewith no success.On my fifth try at 250 feet he had equipment trouble. He continued to 420 feet and called me to let me know we had success he said 10 gals a minute.however he had to pull out of the hole to repair.The hole filled to 115 feet with water. it took almost two months to get him back to case the well. He was drilling other wells.While waiting the bore hole collapsed.He came back and drilled another 200 feet deeper and cased the well. He used three times the standard amount of gravel in an attempt to gravel pack the casing. He told me the yield now is 5 to 7 gals a minute. I had a pump installed. The well yields less than a gallon a minute. The gravel pack was unsuccessful and my well is a failure. Vic attempted to fix it by jetting. My feeling is he could have avoided failure by casing the well soon after drilling. Vic will not stand by his work. P.S . My neighbors well 150 feet away 10 gals minute 110 feet deep?

From the owner: Vic's Well Drilling services residential and commercial properties specializing in drilling new…read morewater wells, deepening existing wells, and well abandonment destructions.

Mr Taylor repaired our water well in a timely manner.Thank you so much for getting our water back…read moreon.

I called regarding a well that wasn't providing water to the house. (I called several businesses…read morewho ghosted me). Taylor Pump and Well came out almost immediately, and an assessment was made. Problem was fixed right away. I am extremely happy I contacted this company. They are reliable, thorough and knowledgeable. I recommend them very highly. Thanks so much ~~