I was blown away by their kindness and their professionalism. Sewer issues can be a nasty subject; especially when a sewer line collapses. They went WAY beyond what I expected and they really cared. I just can't say enough good about the owners and this company. read more

I would not recommend AAA septic company in Bakersfield, California in our experience, the company performed work and added charges without obtaining our permission or having a signed contract in place. They attempted to charge us for the use of their generator, even though power was already available on the property and we had our own generator. They also dug up and diverter box without our authorization, claiming it was and needed replacement. In addition, they told us that the septic tank lids were deteriorating and needed to be replaced. on top of that, they left the property without pumping the septic and did not give us any information as to when they would come back. Concerned about these recommendations, we hired another septic company for opinion. That company informed us that the lids were in good condition and did not need replacement. AAA septic had already removed original diverter box, a new one had to be installed. A few days later, we received an invoice stating that we had payment due within 30 days but before the 30 day Period Had expired, we received a certified letter stating that a lien was being placed on our property for an amount nearly 3 times higher than the original invoice, with no explanation. At no point did we refuse to pay the bill, nor were we given the full 30 days indicated on the invoice. The company was aware that our property was in escrow and that a lien could create a serious complication. Based on our experience, we found the company's business practices concerning, and would advise others to proceed with caution. I would absolutely not use them again or recommend them. They cost us thousands of dollars more. read more

Don't trust and don't use them for your septic needs. Those people who said that they quote you fair on the phone and unfair at the site is 100% correct! Lady was super nice on phone but the guy who showed up will talk your ear off. Fortunately for me, I did all the work before he came to pump the septic, so when he said that he needed to use an auger and then pump our septic, I knew he was lying. He raised the price by $300. I told him that's not what was quoted and in over 20yrs of having a septic I never heard anyone having to use an auger before pumping a septic tank. Rip off, please go somewhere else to save on your pocket book. read more

Really good service... I should have gone here first. The staftt are honest and fair. This is how businessess should be run. Thank you everyone for being honest read more

SEPTIC CRISIS CUSTOMERS BEWARE!! Be sure to write down quoted prices and hours spent at your home for the service! And don't pay until you get an itemized break down or you will be OVERCHARGED. The owner of the company was very friendly and helpful at the time of our septic overflow. She quoted us a break down of pricing before they came to fix the problem, they were very prompt on coming out and fixing the problem. Once they were here they emptied our tank and said they needed to come back again the next day to flush the leach lines. After the work was complete the service tech handed me a bill that didn't have a price breakdown, just a total. My husband called the owner requesting a full breakdown of charges. He made a log of the hours spent on our job because money was very tight. By our calculations it was a pretty large amount that we were overcharged. We did pay them for their services the day the job was completed on their request, we were told if we didn't pay that day we would incur an 18% interest charge. We called multiple times to request the job breakdown and to resolve the issue but the owner ignored our requests and got upset over the phone when we asked for an itemized receipt. Disregarding our concern of being overcharged she snapped at me saying, "isn't your unit working?!" Sadly, the owner was very prompt and helpful at the time of us needing service until we questioned the amount of the bill, then we couldn't get an answer anytime we called unless we called from a different number. Two thumbs down for AAA Pumping. read more

This is our third time using AAA Pumping. Quickly got the problems diagnosed and worked to solve my septic problem. Charged a fair price for the services rendered and left me with a perfectly operating septic system. Both Tom and Justin were very friendly and personable, helping to ease my concerns. Overall, a great ending for a "crappie" situation! read more

Fast & great service! Came out same day that I called and pumped our tanks. Young man was very courteous and knowledgeable. He had all his own equipment and cleaned up after. He came prepared and was very quick and I will definitely use them again! Ken & Lindy Smith read more

Wonderful Company! they gave great quality service and delivered a Porta Potty ASAP! Their costumer service was amazing and they gave us a great deal! definitely the best in town! read more

These folks are the right people to call for service on your septic tanks, they will leave your system working great with no issues.

Hold on to your wallet! This is a marital tag team. Smiling "expert" husband gives a detailed examination of our troubled septic system prior to their certification. After much explanation, he bids the job for $3000. Boss wife, jacks up the price of the job to $4000 without explanation. Later adds $200 more. When asked in person for an explanation, is defensive and hostile. Especially troubling as they profess Christianity, and advertise as being "Honest." 2-21-2020 read more

They do the job as expected but gouge you in the end. Like another post, get an itemized break down (or a max quote) or you will be OVERCHARGED (more than 2x original quote)! I will NOT be calling them back!!! read more

Excellent company! Very honest and straight forward. The workers are very good and when they were done our yard looked perfect ! Definitely will be the only company we ever use from now on! read more

We called this company because our travel tralor black tank was clogged, and within a half hour the worker showed up. He worked very hard and was able to fix our problem. He even cleaned his mess and taught us the dos and don't of travel tralor living. We will be calling this company if we have any more problems in the future. read more