The whole staff at Diablo Valley are so caring. They have handled several of my family members,…read moreincluding my father. His service was perfect and I could not ask for a more loving group to care for him. Diablo Valley is one of the few family owned Funeral Homes left in the area and their dedication to families shines.

Bari and Casey are just terrific and kind. My mom passed away yesterday on a holiday and they had…read morepeople on staff to help us. My dad had a funeral policy done out of state and they are helping us work through the claims process for that as well. A really wonderful company.

Losing my mother was one of the hardest experiences of my life, but Diablo Valley Cremation and…read moreFuneral Services made a difficult time much more manageable. From the very beginning, their team treated us with compassion, respect, and professionalism. Rose was especially wonderful--kind, patient, and incredibly helpful throughout the entire process. She guided me through every step with care and understanding, making sure I felt supported and never overwhelmed. The drivers who came to my home were equally professional and respectful. They handled everything with such dignity and sensitivity that it truly lifted a huge burden off my shoulders. Because of their care, I was able to focus on grieving and healing rather than worrying about the logistics. I am deeply grateful for the kindness and support I received, and I highly recommend Diablo Valley Cremation and Funeral Services to anyone in need of these services. They truly go above and beyond during life's most difficult moments.

Diablo Valley was there to help me and my son at the darkest time of our life. They were…read moreprofessional and caring, and explained everything in a simple understandable way. They made us comfortable and allowed us th share information about our loved one, through our tears. They cared, they listened, they paused paperwork at times, and we completed everything with ease. Casey was "Amazing", and truly seemed to care. She made follow-up calls to ensure we were OK, and said not to hesitate to call for questions or support. They made us so comfortable that it felt like family. Thank you Diablo Valley

Andera provided outstanding customer service. She was knowledgeable, professional, and had a very…read moresupportive and welcoming demeanor. Her attention to detail did not go unnoticed and was truly appreciated. She made the entire experience smooth and pleasant. I would highly recommend her service!

When you suffer a loss such as child, it's important that you have a memorial service provider that…read moreis thorough and professional as Andrea is at Dan Scales. With her experience we felt cared for and supported through our grieving process.

On August 4th, my family suffered the devastating loss of my brother and trusted Diablo Valley…read moreFuneral Home to prepare him with dignity and respect. Instead, we were met with shocking negligence. The embalming was done incorrectly, and at his funeral there were flies on his body and a foul odor so strong that even masks couldn't block it. Guests were visibly uncomfortable and left questioning the care he received. Afterward, the funeral home admitted the embalmer hadn't done the job correctly and that my brother still needed more time to be prepared -- yet they never told us beforehand. This robbed us of leaving our last memory with him in peace, turning it into something even more painful and traumatic. This was more than a mistake; it was a profound failure to treat a human being with the basic dignity he deserved. Their negligence has left us still living a nightmare, deepening our grief and leaving a wound that will never fully heal.

My father passed recently and the good folks DVFH was there every step of the way. The staff showed…read moreprofessionalism in all aspects of the process. From escorting my father, to his final viewing, cremation, and lastly support in getting the perfect military honors. My family (especially my mother) felt supported along the way during this hard time in our lives. Ask for Rose R. and tell her T sent you :) She will get you and your loved one managed correctly.

My father-in-law was recently laid to rest here. It's a beautiful place and is well maintained. The…read moremanager was very nice and made sure we were very well accommodatedon the day of the burial. I'm glad we ended up going with this cemetery instead of the one in Brentwood (which has horrible reviews).

Well, this ain't the place I would even want to review but the lady Joy was so nice and…read moreaccommodating and my son is here now but I like to visit him often I Miss him Thankful to Oak View and also Higgins for helping me send my boy off Right!Respect to all those gone too

Higgins Funeral Home…read more We are deeply grateful to Higgins Funeral Home for the compassion and dignity they showed our family during the loss of our beloved mother. A very special thank you to Mila Valdivia. She guided us through the funeral arrangements with kindness, patience, and genuine care. Because of her, we were able to honor our mother's beautiful life in a meaningful and peaceful way. With sincere appreciation, Mirna Gomez Nunez

I have nothing good to say about Higgins Mortuary after my recent experience. Too many things to…read morelist and how I was treated. Then the day I went to pick up my Husbands remains and that was another big issue. Then I bring my husband home with me and I took his remains out of plastic box which was covered in a purple velvet bag. The piece that locked the lid down was ducted taped together. Couldn't give me a new one but a used one/broken one. I filled out the survey they sent and asked for the manager to call me. Didn't happen. Then I called and spoke to someone and asked for Managers name (Marisol) to please call me. Didn't happen. Then I sent an email asking for Her to call me. Didn't happen. Horrible Customer Service And obvious they don't care And forced to now give you one Star.

It was impossible to find a grave in Eternity section. So many have sunk and are now covered in…read moredirt and grass. In addition, we had to maneuver around so much goose poop.

Once again Kirk, an awesome young man who works with the grounds crew at Rolling Hills Memorial…read morePark. He made me a promise that when the next shipment of sod was received, that he would replace sod at my Husbands grave site. My husbands grave site was looking so bad, and continued to get worse, that I was going to ask him to be moved and then file a formal complaint with the State of California. But Kirk did exactly what he said he would do!! He replaced the sod , leveled his headstone, which is an extreme work of art, and then sent me photos!! Rolling Hills has an awesome worker on their staff!! He is definitely an asset to Rolling Hills. Thank you Kirk!!! I also want to ensure that leadership knows this is the same young man I mentioned in my post 22 days ago. Sincerely / Mrs. S.

I cannot thank the team at Honor Cremation enough for the care they showed my family during my…read moremom's cremation and memorial process. Losing a parent is incredibly hard, but they handled everything with such a high level of dignity and grace that it truly eased some of the burden for us. Communication: From the very first call, I felt heard and supported. They were incredibly patient with all of my questions and kept me updated every step of the way, which gave me so much peace of mind. The Process: I found their approach to be very modern, transparent, and straightforward. There was never any pressure or "salesy" feeling, just genuine empathy and a focus on what my mother and our family needed. The Memorial: They helped us navigate the details for her memorial with so much respect. Everything was handled professionally, allowing us to focus on honoring her memory rather than worrying about the logistics. I am so grateful to have had their guidance during this time. If you are looking for a team that treats your loved ones with true honor and provides a seamless, compassionate experience, I cannot recommend them highly enough. I also really appreciated the honesty in their business model. I know it could technically be cheaper if they did every single thing in-house, but they intentionally use outside sources for certain steps to ensure everything is handled by specialists. I actually felt like I got more value this way because I knew I was getting the best possible care at every stage. It's also worth noting for other families that they don't have an embalming service; they focus purely on a dignified, natural process which was exactly what we wanted for my mom. I am so grateful to have had their guidance during this time. If you are looking for a team that treats your loved ones with true honor and provides a seamless, compassionate experience, I cannot recommend them highly enough. Thank you, Honor Cremation, for taking such wonderful care of my mom.

Honor cremations is a legitimate organization. My family chose Honor Cremations and had a…read moresuccessful Cremation and Memorial with them. Customer service: 5/5 Value: 3.5/5 Execution: 5/5 From a service standpoint, they excellent. The team is available 24 hours via phone and text. For the majority of my work with them, they were extremely responsive, had good pass downs between shifts and team members, and worked to meet all our needs and timelines. They never pressured us into anything or upsold us. They just wanted to support whatever we needed. My family needed an expedited cremation and memorial all within a week of my family member passing and Honor Cremations was able to make that happen and get the paperwork done with the county in that timeframe. Honor's paid casket option was cheaper than other crematories and was a very nice, presentable casket. Honor does not embalm in house but has embalming providers they can work with. The only reason I would hesitate to select Honor again is because other crematories were more cost effective (up to $1000 cheaper for our package selections), but Honor did what they could to reduce costs and provide flexible options and offerings. I wouldn't hesitate to recommend them to others if service and empathy is a top priority.

Recently, I lost my father suddenly. I was completely lost and unprepared. I cannot thank Casey…read moreHanley enough for her professionalism, knowledge, but mostly for her compassion. She was attentive to every detail and went above and beyond to ensure I was put at ease in the most difficult time of my life. her communication was seamless and she took the burden off of my shoulders. I am confident my father was treated with dignity. Thank you, Casey from the bottom of my heart.

They were very helpful in our time of need. I had a plan before the unfortunate happened with my…read moredad. Service was very attentive and straight. The value was affordable. I would recommend anyone who has a loved one that is sick or planning ahead.

Beautiful peaceful cemetery. This is a fairly small cemetery which makes it quiet and intimate for…read moreyour loved ones.

At the worst time one could expect, those on the phone were less than useful. Contact info given 3…read moretimes, yet I could not hear when to come in for preparation. One person finally called back, but never left a message. We wanted to purchase 2 plots and determine if there was room for cremated remains, yet nobody had access to a person's schedule for a visit. While my phone will not put through a call from non- contact (too many scam/solicitor calls) the person finally returned my call from a number different from main number on website. Reception wanted me to determine who returned call without a name! Like, if I knew it, I would simply ask! Very disappointing. Thankfully, there are other options which we will look into.