My wife used this company years ago on another property that she owned and decided to get them to…read moredo some work on our new property. They showed up on time and completed the work in a very professional manner. We were very impressed with the whole company and will continue to use and recommend this company.

From the owner: Trusted & reliable pest control servicesread more

If there's one thing Middle Georgia has taught me, it's that the bugs here are relentless…read moreespecially spiders (my absolute nightmare). When we bought our home, the builder included a one-year termite warranty with Northwest Exterminating, which we extended and added pest control to. Customer service has been excellent. Our service associate is professional, reliable, and very thorough. I also appreciate that they use pet and family friendly treatments since we have a dog. That said... I'm not convinced the pest control is working. In my previous home which I battled with spiders. Once I hired a pest control company, they didn't completely disappear but when I saw them they were not alive. With Northwest, even after treatments, I'm still seeing more activity than expected. I keep bug spray in multiple rooms, which shouldn't feel necessary. The only thing that seems consistently effective are the sticky traps, they definitely catch bugs. I understand some environments have more pests than others, but I'd expect to at least see some results after treatment. Right now, it's hard to tell if the service isn't as effective or if these Middle Georgia spiders are just built different. We're sticking with them for now and hoping next season brings fewer uninvited guests.

Massy has been servicing my home (Fairburn area), for 3 years and…read morethe service works great. They call the day before they come out and then follow through with their service and leave me notes of any issue they see. I had a leaking outside faucet that I may not have noticed for years but they let me know and I had it fixed. And from talking with other people the cost of Massy is less than what they are paying for similar service.

Account Office Manager is horribly incompetent. I have been…read morereminded of the payment due for the service performed on July 30 by a letter drafted on July 31 asking if I have not "overlooked " my account. I tried to contact them last week but told to call back next week. After finally reached the Office Manager, all I get is hard to understand excuses. Basically treating me who has no intent to pay. I always paid next day I receive their invoices. Massey provide you with good service on the field, notifying you a day before service and I am 100% satisfied. Typical example of management upsetting customer not the workers.

Bug Busters' Mr. John Garlepp is a mega pro at finding the problem. We had a rat problem, and…read morebecause of John, we are rat-free today. Thank you, John. Matthews Boys & Girls Club.

Two days after closing on Our home in Morrow,Ga , a Bug Buster guy proceeded to make rounds on our…read moreproperty without us requesting their service. Upon him proceeding to make his rounds, my wife and I explained that the service wasn't approved by us, and He replied that it was already paid for. The we received a bill saying that we owed them for a unrequested service. This company operates with a planned scandal. They'll trespass if you don't clarify that you haven't requested their service and the try to strong arm a payment. Beware!!​