Took a road trip and ran into unexpected car trouble. Called around and this was the only…read moreestablishment that would take us in last minute. Took care of our issue at low cost and gave us a thorough recommendation on what to repair. He also took the time to call around local establishments to see if they would be able to fix the problem (possibly at a lower cost) and recommended those places. Honest, meticulous, and works with integrity. Highly recommend.

My car died while I was driving it and had it towed here…read more After 4 hours of diagnostics and $600 later, Darrell told me he found metal in my oil and it'd need a new engine (basically it was done for as it wouldn't have been worth an engine replacement). Knowing to never trust a mechanic I do not know, I got a second opinion. Darrell hadn't even drained the oil that he said he found metal in and no metal was found in it when it was drained. I've truly never met a shoddier mechanic. Sounds like he can do some minor air conditioner repairs from the reviews I've seen, but figured I'd give a real review of his diagnostics. By the way, all my vehicle needed was some new spark plugs and ignition coils, under $200 repair. It's running smoothly and definitely has years before it'll need trashed. Don't go to this guy unless you want to waste money and potentially be out a whole car. If you want a good recommendation, go to Auto Care Experts in Yakima.

We hit the jackpot when we found Dean's. On our way to Spokane from Seattle on a Sunday, our low…read moretire pressure alert came on. We got off the highway and noticed that one of our tires was deflating audibly. I went to Yelp and found Dean's 2 minutes away. I called and Dean said he was closed except for towing but could come in and look at our tire. Amazing!! Within an hour we were back on the road with a well patched, safe tire. And such a nice person! We could not be any more thankful and thrilled. If I could give a million stars, I would!!

If I could give more than 5 stars I would, our car broke down on I-90 and Chris came to our rescue…read morevery fast. He went above and beyond to help us out and even made a stressful situation better. Who would have thought you can have a good time with a broken down car headed for vacation? Not me, but Chris made that possible we were even sad to part ways once he had helped us out.

Do not give your hard earned money to these clowns at Kelleher Motor, Andy specifically. After 2…read morehours of taking possession of a vehicle from Kelleher, the transmission blew out during our first drive. After returning the vehicle to the dealership for support, the vehicle was taken for diagnostics. Andy proceeded to then ignore countless phone calls and emails from us asking for updates and a resolution or even a simply acknowledgment with empathy for the situation. When we finally heard from him after his ghosting spree on day THREE, it was to simply terminate the sale on the vehicle because it evidently could not be resolved. We now have a hard pull against our credit from them, no car to show for it, and weeks of time wasted. It's astounding how little these people cared about the situation they put us in and the fact that they are clearly selling lemons to hard working members of our community. The owner of this dealership should be so embarrassed and ashamed of themselves for doing business like this, and employing salesmen like Andy.

The Sales Department sells the first vehicle. The Service Department sells every subsequent one…read more I got ample punishment from earnestly wanting to support a local, family-owned and operated business in Kelleher Ford, whose Service Department left me no choice but to pinch my nose and go to the nearest other Ford dealership, owned by AutoNation (sadly). As much as I hate having to support a national mega-corporation, it's the lesser of two evils as it gets my truck and me back on the road with a lot less hassle and grief. Too bad, so sad.

I'm an OTR driver who had a steer tire blow out on I90. Called and spoke to Mike. He had Eli on…read moresite with a new tire and wheel within 45 minutes. Eli kicks ass! He had me back on the road in an hour. He even picked up my emergency markers for me. Amazing service! Thank you Mike and Eli!

My tire pressure indicator was showing I was loosing psi by the mile coming off Blewett, I drove…read morehere before it was flat, they repaired and had me on the road within a half hour. They were great!

Beau arrived promptly, very helpful and loaded my vehicle with ease. I appreciate his…read moreprofessionalism and courtesy provided while performing his service. Thank you Beau and Bilko.

Beau arrived fast - kept me updated the entire time and was so kind and professional. I was on the…read moreside of the road, blown tire and freaking out. He installed the spare, calmed me down and had me on my way quickly. If I EVER need any type of towing service I will be calling BILKO. Thank you so much.

By taking full responsibility for their lack of concern for…read morethe property of others, instead of lashing out at the customer who was consistent, paid their bill in full, even without having their equipment returned.

I made an appointment to get my brakes checked. This shop has great communication, I received a…read morephone call shortly after dropping the car off with diagnostic information I was able to understand. Very kind honest people. Highly recommend.

Traveling East on I-90 on a 90+ degree day and get a flat tire on the travel trailer we are towing…read more(first one ever). Ok, change it with the spare. Back on the road. Stop at next rest stop to check on things and find another tire on the trailer ready to blow with separated tread, but still holding air.. Decide to continue with hazards on and travel at a much slower speed to get to next town (Ellensburg that was about 10 miles away) and find a tire store... BOOM... 2nd tire blows maybe 5 miles down the road... Okay well, pull that tire off and are now running as a "Tripod" on the #7000 TT... Get to Ellensburg and take first exit and find Commercial Tire just sitting there with open bays and we pull in. They were able to replace both TT tires with new ones and put them on the trailer in less than an hour.. I didn't catch the Tech's name, but he saved us! We made it to our destination in Wenatchee without any new incidents, except for the near 99 degree temps at the camp ground! Thank God for electricity and AIR CONDITING!

I only go to Commercial Tire now for my wife and my cars. They are fast, responsive, have good…read morecustomer service, and are reasonable priced. You don't have to wait 4 hours during snow season to get a set of winter tires (already on wheels) swapped out. They've been an hour or less every time I've brought our vehicles in.

I had some issues with purchase of new tires and service but manager contacted me and resolved them.read more

Great work guys. Had me in and out in about 10 minutes when I got a flat tire. Appreciate you guys…read morevery much!

I needed a tow and have roadside assistance. I was told Mountain East would arrive in 45-75…read moreminutes. Over 1.5 hours later, the tow company said 20 minutes ETA. Over an hour after that, and they still hadn't shown up, I tried calling again. They sent me to voicemail. My insurance also called them and was sent to voice. What a horrible way to do business. If they're busy, fine, but don't just NOT show up and not communicate at all. Avoid at all costs.

Saved our butts after having a tire blowout on a pothole that almost swallowed my car whole. Thanks…read moreto Dave for being so kind and keeping us safe.