We had them Install a new well pump with upgraded pump size. Easy to work with and knowledgeable.

Highly recommend! Fast, knowledgeable and reasonable priced. Brian is a gem. Thank you.

Very helpful and friendly they gave me an honest quote on price and location details. I woukd recommend them to everyone!

Horrible service and communication. I called to schedule a well drilling for this summer 2024 in April. I received a quote and signed a contract with an estimated start date in middle of May. The owner/driller was on vacation in April and I was informed there were no other wells scheduled to be drilled when they returned. It took until June 9th for them to get to the parcel and review drilling location. I was informed they had another job they could swing by and start mine after that in the middle of June. Two weeks go by and no contact from Pitner. I have to call them to get updates and then get an estimate of end of June. Week of I don't hear anything. I call back again and am told first week of July. Nothing. Call again and am then told we're three weeks out should be end of July. I understand things come up in a business but all you have to do is communicate. I shouldn't have to call every two weeks to get an update. Additionally, you shouldn't tell a new customer that "existing customers with wells take priority" especially after you've strung them along for 3+ months. After hearing this I called the owner who was yet to return my calls or texts. I left a message saying I would be shopping around if communication continued to be lacking. No response. Called back today to let them know I wouldn't be continue with their services and was asked why by I assume the other owner. She then proceeds to get upset and hang up on me as I explain that their lack of communicate wasn't acceptable. Very poor customer service and even worse communicate. If you're too busy for new customers then tell them or hire more people. Least thing you can do is call them and keep them informed if your schedule changes. read more

Pitner Drilling came through for me when I had a well no water pressure situation. Brian was great, quickly diagnosed the problem, and fixed it over 2 visits, saving me thousands of dollars unnecessary expense I would've wasted with a competitor. read more

Suddenly we found ourselves with no water pressure. Still no water after turning the breaker off and on. So we called some well pump companies our neighbor had recommended. The first who could come out was the Pitner tech, Brian. He was here within two hours of the pump breakdown. He was friendly, obviously competent, and he quickly diagnosed a faulty contact switch at the pressure tank and moved the wires to clean contacts. We were back in business. But he didn't stop there. He did a thorough check of all the pump wiring and current while running a hose off of its faucet. I asked and he gave me a thorough verbal checklist of what can go wrong, so if we have an outage again I may be able to rectify the results of something like a power surge without the expense of a service call. Everything here went right. We had an honest technician fix our pump problem instead of recommending an expensive repair or charging for unneeded parts. He got here fast. He is an excellent communicator as is the woman who dispatched him. I was able to get right through instead of another company where I had to leave a voicemail. Their service call price wasn't the cheapest but not out of line either, and I certainly feel that we got our value out of that call. The fast response was certainly worthwhile. They would be the first company I would try and reach if our well pump goes out again. read more

if you want the best services look no more - Brian is your number one Well & Drilling Technician. Little did I know the bad shape my entire well system was in until the water pressure dwindled down too nothing followed by sand in the water. I had called another very popular company though they didn't get back to me until days later. This company's response was immediate. Brian, Drilling and Pump Tech is very bright and misses nothing. For instance, the standing water on the ground, off the porch, was an underground broken pipe, who knew? Brian did. Several neighbors thought it was just low ground and they were going to dig a trench. Brian wasn't here but for a few moments when he dug down with his shovel and there was a knee-deep water hole from the broken pipe. Then he tapped on the tank, showing me it was water logged {had a broken bladder too}. He did a complete inspection of the entire system from top to bottom. Soon after, he returned replacing everything that was broken: the old pump motor, pipes and tank in just a few hours! This guy is a genius; answering all questions, honest, very hard working and kind too. Customer Service is excellent, {thank you Liz!} and I know I got the best of the best company, ever. My water pressure is strong, the waters clear - all problems are solved. Also, their cost is very reasonable. A+***** Sandy B Amboy WA read more

Great service and quick to get back to you. Owner did all he could to get us water. They are very busy and might be a wait but everyone's busy in these times so be patient. Got our well done way sooner then the time we were given because they were in the area. Will do business with again when we need another. read more

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We needed a well drilled, we liked his price, so we hired him to do our well. He hit water at 120 feet. We had requested to be on site, they didn't contact us so never found out the true rate of GPM for that first depth. He then hit water at almost 300' he didn't stop just kept going. So 743' later after last drill pipe off his truck he stopped. Our water is sea water, salty, not an honest driller. Make sure you know his rig water that he adds while drilling, from the ground water he hits. They're supposed to stop and test the flow for an hour when they find water, didn't know that at the time. read more

I cant say enough good things about Pitner Drilling & Pump! A pipe to out well head sprang a leak and Brian was able to come out the same day and fix it within an hour. He also gave us some great ideas about changes to our old plumbing & new ideas about what to do with our water filter. read more

Our well pump stopped working on Saturday (of a holiday weekend). We left messages for 11 companies and only 2 called us back. Brian with Pitner arrived within an hour of their call back. He had us diagnosed within a few minutes and a reasonable quote (literally half the price of my other quote) within 30 minutes. He was back out the next morning as promised and we had running water in under 2 hours! Brian was very patient with me explaining what he was doing and why. He showed me any other damaged parts and how he would go about fixing them and preventing the issues in the future. In addition, the bill will be based on actual work done, not just the quote so I know it will be slightly less because we were quoted on a deeper well than we had etc. I hope I never have to deal with a broken water system again but if I do, I will ONLY call Pitner and they are my #1 recommendation to anyone who needs well work. read more

Great customer service, and great people too! I've used them on multiple occasions, and they have always provided excellent response times. Their Technicians have always been professional and knowledgeable, and are more than willing to explain things to you and educate you if you ask questions. read more

I have clean water in one day. They were awesome. Very informative on procedures. They cleaned the well and put new pipe in. Both on telephone and in person very nice and professional. Thank you so much. read more

We cannot recommend Pitner Drilling & Pump enough. From drilling our well, installing the pump and cistern, they have excellent communication, high quality, and have excellent workmanship. We are now getting a water softener installed and we are of course going with Pitner. Look no further when looking for a well driller or need a company to handle your water system needs. Highly recommend them. read more