Delivered late, no response had to call for a week. Once new pool was installed, it was not…read moreworking. i called for a technician, Cynthia extension 318. its been over a week, now, no response.... store has good products but no after sale service.. NONE

It would be really nice if someone at the service counter spoke even a little English or even clear…read moreFrench. I could hardly understand a single word . I mean it is a "SERVICE" desk.

Met with Dave a few months ago and asked if he would match the deal the guys down the road we're…read moregiving me. He confirmed that he could. It took me about 3 months to save up for my down payment and I didn't speak with Dave at all during that time even he reached out. Long story short, Dave kept his word and promise on the cost of the tub while the other guys went back on our negotiated price and raised my cost by a grand. Dave Bristol from Allen Pools is the man! We ended up buying a better tub. Dave gave me his cell number, I was able to text any and all questions I had, whether night time or weekends and he was happy to help. I would and will recommend Allen Pools to anyone looking for a hot tub. Everything from the purchase to the installation was easy and smooth. Thanks Dave!!

We bought a hot tub at the Champlain Valley Fair and it was delivered and installed within a couple…read moreweeks. The whole process was smooth and we love it!

The ladies of Paradise are the best, no fleecing or ridiculous suggestions. Straight…read moreforward....this is what you need. More importantly their knowledge of pool maintenance and repair is outstanding. Had three different pools, at three different residences and they are the best. Far superior, and more importantly honest on how to care for your pool economically.

What a great find! Helpful and knowledgeable! We have an 18'x4' Intex Metal Frame Pool, and for the…read morelife of us couldn't stop it from turning green! So we brought a sample into Paradise Pool & Spa and not only did they test our water for free, they talked to us, asked us what we have been doing, told us what we should be doing, recommended the correct products (which were NOT the most expensive), Wrote instructions on sticky notes and on the packages we bought so we would remember to do exactly what they told us to do. Our water had turned green due to a lot of metal in our pool and within 1 week our water was clear as glass! We brought samples in 3 times within a week to make sure we were doing everything correctly and they didn't mind testing over and over again! The best part is the explained everything to us and took the time to make sure we understood why everything was happening and why what they told us would work! HIGHLY RECOMMEND!

I started using Aquanica this year. They painted my pool and did a great job…read more Nick comes every Tuesday and Friday and does the chemical check and vacuuming. The pool looks clean and inviting. I am very pleased with their pool service.

Exceptional service!! My pool is always well maintained by Aquanica in a professional and timely…read moremanner.