Delivered late, no response had to call for a week. Once new pool was installed, it was not…read moreworking. i called for a technician, Cynthia extension 318. its been over a week, now, no response.... store has good products but no after sale service.. NONE

It would be really nice if someone at the service counter spoke even a little English or even clear…read moreFrench. I could hardly understand a single word . I mean it is a "SERVICE" desk.

We bought a hot tub at the Champlain Valley Fair and it was delivered and installed within a couple…read moreweeks. The whole process was smooth and we love it!

Allen winterized our hot tub at a significant cost which we were ok with. Then in spring they came…read moreout to prep it after I filled it but it was empty again. Technician came out and could not fix it claiming it " must be mice" and " nothing we can do". I then received a bill for $455 for nothing but that. The hot tub they sold us has had issues from year 1.

The ladies of Paradise are the best, no fleecing or ridiculous suggestions. Straight…read moreforward....this is what you need. More importantly their knowledge of pool maintenance and repair is outstanding. Had three different pools, at three different residences and they are the best. Far superior, and more importantly honest on how to care for your pool economically.

What a great find! Helpful and knowledgeable! We have an 18'x4' Intex Metal Frame Pool, and for the…read morelife of us couldn't stop it from turning green! So we brought a sample into Paradise Pool & Spa and not only did they test our water for free, they talked to us, asked us what we have been doing, told us what we should be doing, recommended the correct products (which were NOT the most expensive), Wrote instructions on sticky notes and on the packages we bought so we would remember to do exactly what they told us to do. Our water had turned green due to a lot of metal in our pool and within 1 week our water was clear as glass! We brought samples in 3 times within a week to make sure we were doing everything correctly and they didn't mind testing over and over again! The best part is the explained everything to us and took the time to make sure we understood why everything was happening and why what they told us would work! HIGHLY RECOMMEND!

I started using Aquanica this year. They painted my pool and did a great job…read more Nick comes every Tuesday and Friday and does the chemical check and vacuuming. The pool looks clean and inviting. I am very pleased with their pool service.

Exceptional service!! My pool is always well maintained by Aquanica in a professional and timely…read moremanner.