The staff was extra friendly when I took my 6-year-old in for new sneakers today. The associate…read moreeven offered to measure my son's foot Happy with our experience, we'll be back again.

From the owner: At Shoe Dept., you can find brand-name shoes, the latest trends, handbags and fun accessories at…read moreaffordable prices for women, men and kids. We're a family-friendly footwear store with 1100+ locations carrying well-known brands for everyone such as Hey Dude, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

BEST IN CLASS -- WAY BETTER THAN SHOPPING ONLINE For outdoor…read moreand casual clothing -- especially cold weather outdoor clothing -- you cannot beat this place! The store is large, abundantly stocked, and somewhere between neat and immaculate. Comfortably laid out, and easy to touch and try on merchandise, especially boots and shoes without having to have a clerk running back and forth to the back room (this is very important). The prices are generally excellent to exceptional, and lots of high-quality brands. I've occasionally seen retail prices this good (ok, rarely), but never in this combination of large, neat, comfortable store, exceptional prices, and helpful staff. Kind of like REI for apparel, with plenty of overlap, but leans a bit more towards work clothing than hiking/mountaineering/leisure. I can't think of a store of this kind in the entire state that is this good. Worth the drive from far away, especially as the cold weather season approaches. Helps you survive winters up here!

A huge selection of name brand items! We happened to be here during a sale so got so many high…read morequality products, including some Columbia products, for super cheap! There are three floors, with the basement being the biggest "bargain" floor. They have clothes and shoes. I highly recommend stopping in here if you are in the area.

Went to go in and get some shoes. Didn't realize the time and walked in a couple moments before…read morethey closed. Didn't even get my second foot in the door and the lady behind the counter says we are closed. We close at 6. It was on a FRIDAY evening, in SUMMER!! And they close at 6pm! I would not have mind at all IF the women had an ounce of customer service! As it was my fault for not checking the time. But even a Hi, we close in a couple minutes, or sorry we are about to close.....nope instead shouted across the store "we are closed" with an attitude and a dirty look! So no, I do NOT recommend this place. With all of the stores in the area closing she should have welcomed any customer with great customer service. This store won't last much longer.

I visited the store yesterday to return a pair of shoes that had a production defect. Prior to…read morevisiting the store I called and spoke to Jennifer. She advised me that I would have to bring the shoes into the store before a decision to replace the shoes could be made. My husband and I went to the store and Jennifer was the most professional person I've dealt with in a long time. She agreed there was a manufacturing problem with the shoe and replaced them. It was a very smooth transaction. My husband then looked at other shoes and we purchased a very nice pair. At the register Jennifer noticed my husband was a veteran and we received a veteran discount. We did not know of that perk for being a patron of the store, but we were happy to receive that discount. We buy our shoes there often and have always been satisfied with the products. It was a delight to deal with Jennifer. Thank you!

Nice store with a wide selection of artsy things for the women in your life. I bought a matching…read moresun and moon ring set for my wife as we celebrated a getaway weekend. Customer service was exceptional as well, and we felt like welcomed guests while we browsed.

I made a purchase online and mistakenly made it for in-store pick-up when I live 8 hours away. I…read moreemailed them about shipping my purchase to me and said they can charge the card I used for the purchase, but they took care of the shipping cost anyways. Fantastic service!

Customer service is top notch. Has wide selection of top brands and all types of shoes. Prices are…read morecomparable with most shoe outlets, It's local so it's just a short drive. You can try on shoes for the beast fit and style. And you can walk out with just exactly what you want. No waiting for shipment to arrive and no problem if product is not satisfactory when you get it home. Returns are simple with no hassle. You don't have to pack it up and ship it back and then wait for a replacement or refund. I would highly recommend this store.

Went recently for my first in-person Confluence Running visit during Wineglass Race series weekend…read more They were running a buy 1 for $99 on sale, get 2 for total of $150. I was able to try some new sneaker models that I had been waiting try on. They had all the brands we hear about from pretty recent releases. Apparently they had my details that I purchased from their online establishment years ago so I was able to accumulate points! So of course I walked out with two near pairs of sneakers from Topos and Saucony at an amazing deal. The store was pretty small and I think they were a little concerned initially when they saw my sister collecting boxes for me try on in my size but I think they were trying to be helpful..maybe since they hadn't seen anyone that eager about trying on so many shoes in such a short span of time, haha. Definitely a core memory from that amazing weekend.

Rude, snobby staff. My wife was returning in-soles that didn't work, for store credit. Clerk…read moreattempted to lie to her and say there was a 2 week return policy, even though the receipt did not indicate that. She said things like "You just couldn't find the time to get here sooner?". She eventually said shed would "make an exception". The woman we talked to when buying them was super nice and helpful. Maybe it was the person that happened to be there or maybe they are only nice when taking your money.

I came here to buy running shoes, and the woman working was very helpful and friendly. They had…read moreseveral great options, and the woman was very knowledgeable and helpful when I was making my decision. Would definitely recommend this place!

You don't come to Dicks Sporting Goods for the sales or the discounts (even on Black Friday)…read more It'll always be cheaper somewhere else. But they have just about everything you'd want for athletic equipment, hunting gear, shoes, and active wear. This store has an especially nice and large section of Syracuse University clothing and memorabilia. The only major complaint is the checkouts. They are DESIGNED to produce long and ungainy lines. Even on a slow day, you're likely to wait 10 minutes to check out. This design does, however, make you feel like the only customer in the store when you ARE actually checking out.

From the owner: DICK'S Sporting Goods in HORSEHEADS is your go-to destination for all of your sports, exercise,…read moreofficially licensed and outdoor equipment needs. Our knowledgeable staff and service teams will help you find the perfect baseball gloves, tune up your bike, fit you for new golf clubs and set up your fishing equipment. The DICK'S Sporting Goods in HORSEHEADS carries a wide assortment of footwear, workout clothes, sports equipment, camping gear, bikes, kayaks and exercise equipment from top brands. Find the lowest prices online and pickup in store at your local DICK'S Sporting Goods near HORSEHEADS!

The service, quality, and price are all fabulous. I always stop here first when I'm looking for…read moreshoes. What a gift!