Absolutely exemplary service. Response time was excellent, a fair quote was given before and after…read moreinspection. Communication was flawless and appointment times adhered to (with a courtesy text message that the technician was on the way). I had contacted the plumber as my LifeTime Rheem large capacity hot water tank does require some routine maintenance. As it turned out the connected expansion tank was filling with water and was improperly installed. The tech rectified all that within a tight time frame -- and of course throughly inspected the main tank, electronics, and electrodes. He also drained any sediment. While these are typical aspects with respect to the requested services, the manner performed was exhaustive, professional and everything was kept clean, dry and tidy. I had complete confidence as I looked on and observed complete respect for my property. In the course of the service call (which I was initially hesitant to initiate, just because, well, who bothers with maintenance?), it was also determined that my water pressure regulator valve was malfunctioning after a water pressure test was conducted early on. While replacement was relatively costly, it was perhaps critically necessary so that was why I'm thrilled. This was a throughly executed, friendly, and even thoughtful service(s) call. I'd have no hesitation recommending Good Buddy Plumbing and Heating to anyone who asks.

From the owner: With great respect for both your time and your property, we focus on quality workmanship and…read morecustomer satisfaction. Good Buddy Plumbing & Heating offers a range of plumbing and heating solutions for residential and commercial clients. Friendly, experienced and professional. Fully licensed, insured and bonded. We happily service Southern Vancouver Island and beyond

Appointment time kept as booked. Mary-Anne arrived when expected. She is meticulous in her work…read more Knowledgeable and respectful. Her work ethic is unmatched and left us feeling so much safer after replacing all our appliance regulators when Fortis replaced the low flow reg with high flow. I forgot to add: Mary-Ann fixed an igniter on the stove we had many repairs trying to fix. She even fixed a FP we were to replace because it kept going out! now BOTH work great!! Thank you again, Mary-Ann.

Excellence beyond reproach. No matter how bad your problem is, call here. Emergency, no problem. I…read morecouldn't be any more pleased.

Derek took my call, offered a few DIY suggestion's before coming out…read more Definitely recommend.

Derek is efficient, on time, and delivered what was promised. We asked Derek to remove our broken…read moregarbage, and he removed it, re-piped our kitchen sink, and disposed of our old garbage, all for the price he quoted us at the beginning.

Wonderful knowledge and service from Nick and his team at Sooke Costal Plumbing. Nick is quick to…read morereply and totally on the ball. He is highly skilled and experienced in his trade. Plumbing or gas... one call does it all for them! I hired SCP to install a gas fireplace. I strongly recommend hiring this company over any other large firm as it will save you money! Very fair pricing and great service! Thank you very much Nick, my home is warm for the first time ever and my hydro usage is about half!

This company is totally unreliable. it was Monday and they indicated that they would visit my home…read morefor a service call on my gas fireplace On the following Friday. Well Friday came and not only did they not show but heard nothing after leaving a message on their answering machine. Is this anyway to run a business or treat customers. My advice is to not waste your time and avoid this company! Rob

I had a clogged kitchen sink drain and Miller Plumbing came out to unclog it promptly. I also had a…read moreleaky connection point in my sink drain piping and that was also fixed promptly. I really appreciated the fact that there is just one flat fee for unclogging a sink drain at a reasonable price. In addition, no upselling. Adam was very professional and respectful of my house and did not leave a mess. I totally recommend Miller Plumbing and Drainage for your plumbing needs.

My basement suite toilet clogged and they gave me quick answer for my situation and good service. I…read morehad called three plumbers in Vancouver but only here responded within one hour even it was after their business hours. Others replied next day. The plumber advised me some concern for the future and what I should talk with my landlord. That's helpful. I received the invoice next day and had paid by online. I had very positive impression for this company's service. Highly recommended.

I cannot say enough good things about my experience! After attempting to fix a plumbing issue…read moremyself, I finally decided to call a professional, and I am so glad I found Ben with Whitelaw Plumbing! Not only did he answer my call, but he showed up the very next day to diagnose the problem. Unfortunately, the news wasn't great. My house was built in 1908, and the plumbing underneath it is an absolute nightmare. I needed significant work done in a very difficult crawl space, and on top of that, he discovered my water heater was leaking and needed to be replaced. The very next day, I had a brand-new water heater. And the day after that, he managed to completely resolve my sink drainage issue, something that initially seemed nearly impossible given the age and condition of my home's plumbing. Even more impressive, he finished the work faster than he originally estimated! What really stood out to me, beyond his incredible work ethic and expertise, was his friendly attitude, honesty, and willingness to tackle a complicated situation without making me feel overwhelmed by it. I went from feeling completely overwhelmed by the situation to being absolutely thrilled with the results. I couldn't be happier and would recommend him to anyone without hesitation. Whitelaw Plumbing has absolutely earned my trust and all of my future plumbing business!

I recently had my water heating tank fail. I called around to get estimates and availability in my…read morearea and found that most of the plumbers that responded wanted to rip out the current system I have and replace it with a new system that would cost us thousands of dollars, not to mention the mess of opening, closing, and patching walls. After all, we purchased this newly built house 4 years ago. Ben at Whitelaw was the only plumber that was actually helpful. We corresponded by text and he wondered why I didn't just replace the failing tank because it was under warranty. The builder of our new gated community was not good about supplying us with the needed documentation, so I thought that I'd investigate with the manufacturer to see how I could get this tank replaced under warranty. And yes indeed it was under warranty!! It took a little time but I was finally able to provide the proper documentation. Unfortunately, they would only cover the warranty if the company was not listed with them. I say this because I really wanted Ben to do the work but his company was not listed with them. He was the only competent and truthful plumber I spoke with. All the others wanted to charge me thousands of dollar when the real solution only ended costing me the labor for changing out the tank. I wasn't able to use him for this job, but will put him at the top of my list for the next plumbing job I need done. I can attest to the fact that he offers 5-star service and is honest, as you can see by his other 5-star reviews. Thanks Ben!

Randy did a great job. Showed up when he said he would came in on budget and I admired his work, he…read moredid not cut corners. My drywall guy said the fittings he used were top of the line. His workmanship was very evident this guy knows what he is doing. I would definitely recommend him.

Randy is an excellent plumber. His attention to detail and professionalism is what makes him stand…read moreout. Don't hesitate to call R and L plumbing, you won't be disappointed.

Highly recommend for quality, safety, efficiency, and communication. Carey was our technician and…read morehe was fabulous. Really appreciate that they regularly keep you updated and are very responsive. They even send you a picture of the person who's coming out to do your job - a very nice safety feature. You're also able to track your technician and see where/how close they are to your residence. Look no further!

Had them fix a sewer line damage and reline the entire line…read more water backup still happen after 6 months. And when it's fully clogged and call them for a service. They tried to charge $495 for first hour fix Stay away from these scammers. Work with better reputable plumbers that followup with their work quality instead.