Of all the companies in the area I called (and I called them all) this company was the most…read moreknowledgeable, professional and trustworthy. They went above and beyond in customer service. Special thanks to Johnny! Highly recommended!

I don't often submit reviews, but I felt compelled to share this one. Evidently Independence…read morePropane and Mark Delahanty didn't get the memo that they aren't supposed to care about customer service and whether or not folks run out of propane for heating their homes in mid January. I called Mark in a panic because I'd been trying for a week to get a propane delivery from Amerigas, with whom we've done business for 3 years. We were on automatic delivery, but Amerigas wouldn't schedule a delivery , even though our tanks were down to 13% capacity (and they told us to notify them if we got below 30%). They act like a bureaucratic dinosaur that can't get out of its own way. You have to deal with a nationwide call center and can never reach the same person twice. It was frustrating and infuriating beyond belief. I finally gave up, sent a certified letter to Amerigas telling them to remove their 3 100-gallon tanks, and scheduled a visit with Mark from Independence. Mark was willing to come out the next day. He and his associate installed 3 tanks, hooked everything up, tested for leaks, lit our pilots and was on his way to the next job in the space of about one hour. Independence has remote monitoring and actually talks to their customers...no more mega call centers to deal with, no Covid-19 excuses, no bureaucracy...just good old customer service and American work ethic. ..just when I thought they were extinct! What a pleasure to deal with Mark Delahanty and Independence Propane.

My parents have been using Gastec for about five years now, and they've consistently had a great…read moreexperience. It's hard to find a company that is both reliable and trustworthy, but Gastec has proven to be exactly that. Their team is professional, responsive, and always willing to go the extra mile to make sure everything is running smoothly. Whether it's routine service or addressing an issue, they're knowledgeable and take the time to do the job right. Emily and the team there are excellent at what they do! After five years of dependable service, it's clear they truly care about their customers and the quality of their work. I highly recommend Gastec to anyone looking for a company they can trust for their heating and gas service needs.

06FEB2026 morning of my step daughter's wedding. Go out check my propane level and I'm down to 18%…read more I call my propane company if the last 10 years, and they tell me they are three weeks out to fill. Normally they do come out the next day. They tell me since I own my tank to go try somewhere else. Panicked, I start calling around. It's the coldest in a long time around here, and no one is picking up. I leave messages as I get ready for the wedding. Eric from Gastec calls back and after a few forms they tell me they'll be out as soon as possible. Two days later, worrying I may of messed up waiting so long they came out and filled the tank! $10 hazardous charge and lower price from my other supplier. I will definitely be using them again!!! Thanks to them for coming out so quickly!

We got a new HVAC system installed and also used them for emergency plumbing needs. They are very…read moreresponsive, professional and have very fair pricing. We were very pleased with their services and feel confident in their work. We would highly recommend them to family and friends.

My Kohler generator would not run, replaced the battery, which it needed, still no go. I called…read morethis company, they scheduled me for the NEXT DAY. Kyle, their tech came out and flashed software to the control panel, started the unit. He explained to me in detail what to look for, and was overall one of the finest techs I have had to my property. I highly recommend this company for Koehler generator service!!

I go to this place for one thing only - cheap propane refills. It's less expensive than the blue…read morerhino stations they have at the supermarkets...but a few bucks. But they also have high-end appliances if you're in the market for that sort of thing.

Worst people to do business with .I had the worst experience with them as a home Owner.I went there…read moreto install two 100 gallon tanks . The lady at the front desk told me i have to pay only for the regulator and agree to buy 200 gallons of Gas every year. The installation and tank is free .But beware they come to your home and explain all kinds of issues and then will charge you more. I finally got a $600 bill . Avoid them at any cost.They never return your call either.

This company cheated me on the purchase of a new boiler. I…read morebought a new heat boiler. They installed one dated 9 (Nine) years earlier, with rust. I complained to them and the government. The pandemic was on and there was a supposed investigation, but no help. This was the most cheated, to my face, in a business transaction I have ever been. Joe lied to me repeatedly, and Beers should not be allowed to run a business. His ethics are too low. David Sosnow Bethlehem Township

Great company! I use them for Oil Delivery. They also do HVAC and I'm getting my heat pump…read moreinstalled by them soon.

Simply put they were perfect from beginning to end! They were on time and through with explaining…read moreeverything when completed!

We were charged $80 for a discharge fee. Nothing was done. It was an absolute waste of our time and…read moremoney.

HORRIBLE CUSTOMER SERVICE! LOCKING TANKS BECAUSE I WAS STUCK…read moreIN A HOSPITAL!! I told them I was stuck in a hospital and I would pay their SMALL bill as soon as I got out! She said "ok" then locked my tank! Disabled person's heat was shut off for NO REASON but wants $200 to unlock it! BAD PEOPLE!

do not use this company found out i was being charged 4.43…read moreper gallon 2 times the cost of other local places. quoted at 2.36 per gallon. i trused them for 5 yrs. never use suburban. call anyone else first. i called them questioned them they had no answer and hung up on me.

When they bought Roy W Zimmerman & Son I was hesitant but they made the transition easy. Their…read morebudget program is very helpful especially through the winter with having regular deliveries. They service my HVAC. Always courteous and helpful. Very understanding when payments need to be postponed and need to be made at a different time.

Great Company! We use them for our fuel oil as well as our propane gas. They are courteous and…read moreprompt both in their office and at our home. The drivers are always careful not to harm the surrounding flower beds which I greatly appreciate. They are accurate with their budget cost projections and their bookkeeping is on point. Never a worry with this Company. Thank you

I have been a long time customer for oil delivery. I have…read morebeen cleaning my boiler myself for the past 20 yrs. I neglected to clean for the past few years so I thought maybe I would start having someone else take care of this annually. I called Countryside to see how much it would cost and was told $189 for a one-time cleaning, or $120 if I agreed to have its cleaned with them every year. I asked all that was involve in the cleaning for $120 and the lady I was talking to read off of a list telling me everything that they would do. I was happy with that price, and it included the entire cleaning so I told her I would have them clean my boiler from now on. The serviceman shows and begins the cleaning. Now while he was in the middle of cleaning my boiler, he comes to me a tells me because the boiler hasn't been cleaned in a few years the price would be higher. I asked how much and he said $189. I wasn't very happy to hear this but now I felt stuck because if I tell him no on the price, he may do something to my boiler. So I agreed. Then he tells me the price will be $189 extra on top of the $120. Now I am really pissed. He explains to me that the ladies who I talk to on the phone don't know what they are talking about when they give the prices. I asked him how long it will take to vacuum the boiler, and he tells me about 30 mins. That is $189 for that 30 mins and I am sure he was done in less time than that. I also told him I bet I'm not the first person be get upset because of the bad pricing I got on the phone, and he agreed that I was not alone. He did call and get me a small discount because he knew I was not happy about this. I still agreed to have him finish because I don't want him to mess up by boiler if I say no. I still figure maybe there was some kind of mistake made, so I submitted a complaint on their website. It's been two weeks now and there is no reply back to my complaint. Maybe the lady who gave me the bad pricing reads the complaints and just deleted it? Is Countryside doing this intentionally to make more money? Be careful if you are dealing with this company.

Great prices for oil and propane with helpful employees!read more