bought a cheap vape turns out it was burnt he wouldn't give me a refund or trade it out for a new…read moreone!

Definitely THE BEST Smoke Shop around! Best prices & extremely accommodating. He has great vape…read moreflavors to choose from. The owner is not only super nice.... He's smokin HOT VERY HANDSOME GUY

I have been in the store for years and the owner is so nice and kind and the store have a lot of…read morevariety also the Lady work in the store is so helpful

Quit going here when the old fart implemented a tip jar. He's not nice, accuses you having "fake"…read moremoney but then hands it back to you. He short changed me as well. I did 100 wirth of lottery before he turned into an oddball. I took the rest of my business up the road. Count your change because dude is a thief.

They are all so wonderful and we love coming here everyday . They have a huge variety of items they…read moresale to take care of your everyday need. The girls go above and beyond to make sure our visit is always completely satisfied. . They have great prices. .

Never buy from this shop! Terribly unprofessional and rude manager!…read moreShe was very rude and unreasonable on the phone. Sold us a defective scale and wouldn't allow an exchange as a courtesy, from having sold a defective product. Wouldn't give me her name or the full name of the owner.

Best shop, huge variety with excellent customer service. They have everything you could possibly…read moreneed or want from a smokeshop!

What a fantastic location! What is an absolutely gracious and nice employee! I came by here because…read morethe place that I usually go to is like 45 minutes away so I figured I'd go by here instead of this closer to where I was at. They did not have the brand that I wanted but he said he's going to order it and it'll be there in two weeks! Which is perfect because I'll be back in town around that time. But how awesome is that?! He's like yeah we have people that like that so I'll bring that here in the two weeks. Fantastic service fantastic attitude everything about it was great! Thank you so much! Definitely upgrades the experience in the area!

I would give 5 but I %100 believe we were over charged for the items we got…read more We purchased a basic clear down stem that was $10 and the $3 for 10 they had for Incense . But somehow our total came out to $34 and some change. The female worker was already in a bad mood and seemed bothered she was even there. I asked how much the down stem was to confirm I wasn't tripping on the total, With an attitude she replied $10. I assumed he purchased something else. Nor did He question it further so I left it alone, but after leaving we in-fact only purchase the Stem and Incense so I couldn't help but think about it (lol). Adding in taxes it still did not add up to $34+... If anything it should've been around $23, We were %100 Overcharged.

Was a loyal customer. Yesterday i picked up an defective unsealed (maybe fake) loose leaf tobacco…read more Called in the morning to see if there's anything they could do, Alyssa, who is their cashier, answered and was really rude, unprofessional and honestly weirdly horrible with us when we were trying to tell them of the product. She said she would call the manager, and then said there was nothing that could be done, which is fine because i'll just go to another smoke shop. She was off standish when asking when a manager was in so we could talk to them in person, since he wasn't in right now, where she denied providing information. but wanted to write a review to warn others that they are probably buying fake product or defective from the store and if you have a complaint, they will be rude, sorta defensive, and have horrible product and customer service.

High quality products at a good prices definitely recommend this smoke shop 10/10 also I feel like…read morethe best aspect about this one in partially is the customer service is really good. If you were to run into an issue they'll take care of it on the spot. Never going to any other place because most of them are crooked. PS: the male employee with dark black hair & both of the owners give the most welcoming experience.

husband and wife owned, they are very friendly and helpfull. their pricing is great compared to…read moremany other smoke shops. they also own the store next to it, also. if you need any type of tobacco product or even clothing, head to them first, they will treat you really well.

I had just moved back to town & made the mistake of going to "Smoke Shop" (Clinton Keith & the 15…read morenear Albertsons - don't go there. Language barrier & the Indian "mom" is rude). They're awful. So one day I randomly walked in to Maverick & never looked back. Tall blond "kid" has helped me each time I've been in & has answered all my questions. For instance, I constantly forget what kind of pods my vape takes but he'll glance at it for .5 seconds & knows which ones I need immediately. Zero complaints & I'll continue shopping there.

This is how you kill a business from the inside out. I…read morewalked into this smoke shop on a Saturday morning at 10:50 a.m. The place was empty--not "quiet," not "between customers," just empty. No one at the counter. No one restocking. No one even pretending to care that a paying customer had just stepped through the door. Eventually a kid drifts out from somewhere in the back like he'd been interrupted from something far more important than, you know, running a retail store. I asked for a specific product. His response? "I have no clue what you're talking about." Not "Let me check," not "What brand or style are you looking for?", not even a basic attempt to clarify. Just pure, unhelpful indifference. Here's free advice for whoever is actually supposed to be managing this place: when a customer asks for something you don't immediately recognize, you don't shut the conversation down. You dig. You ask questions. You try to figure out what they want. You write it down so the owner (assuming there is one who gives a damn) can see what people are actually willing to pay for. That is literally how businesses learn what to stock and what to drop. That is how money is made. Treating a customer's request like an inconvenience is how you guarantee they never come back and never recommend you. I started looking around myself because it was clear I wasn't going to get any help. I found some Backwoods that looked interesting and asked a simple, normal sales question: do these sell well? Once again--no clue. Zero product knowledge. Zero interest. The entire interaction felt like I was bothering someone who would rather be anywhere else. Short answers. Flat energy. Zero warmth. No attempt at hospitality, no attempt at salesmanship, no attempt at even basic customer service. It wasn't just unhelpful; it was actively off-putting. This is not a minor staffing hiccup. This is a business being run into the ground by someone who either doesn't know how to hire, doesn't know how to train, or doesn't care enough to do either. A smoke shop is a retail environment. People come in wanting products, recommendations, and a halfway decent experience. When the person behind the counter treats every question like a burden and every customer like an interruption, the store becomes a ghost town. And looking around at the empty floor on a Saturday morning, it is obvious that is exactly what has happened here. Businesses do not survive on product alone. They survive on people who want to be there, who understand the inventory, who treat customers like the reason the lights are on. Hiring someone who clearly does not want to work, who cannot (or will not) answer basic questions, and who makes the experience feel cold and dismissive is a choice. It is a choice that costs sales every single day. It is a choice that tells potential customers the place is not worth their time or money. And it is a choice that leaves a "poor little smoke shop" looking exactly like what it is: poorly managed, poorly staffed, and slowly dying under the weight of its own indifference. Owners: this is not how you run a business. Hire people who actually want the job. Train them. Hold them accountable. Or watch the place stay empty while customers quietly decide never to return.

Service was amazing. The person who assisted us was very helpful and seemed knowledgeable. The…read moreselection for the adult item we were there to purchase is minimal but not horrible. We paid a reasonable price for our purchase.

The best prices and service. Had a lot to choose from and great place. Cole was the best !!read more

This is a great little shop! Ever since California law stopped selling flavored vapes, I was…read moreconcerned about getting my favorite Elfbar, (strawberry, watermelon, bubble gum flavor.) This shop always has them in stock and gives a great discount. If you buy 2 you pay $36.00 including the ridiculous new tax. The guy who works there is always pleasant and appreciative of my business. I'm entirely thankful for such a great little smoke shop in my town of Canyon Lake. Thank you

Does not answer the phone! Very frustrating. The establishment is clean, employees are polite,…read more good prices, they just have issues with their phones!

They have a variety of options everything from Vapes to pipes and bongs. Aly is the best help.read more

My go to smoke shop for the last 5 years! Everyone who works here is super helpful and…read moreknowledgeable. I don't really shop anywhere else for my smoking needs besides here.