Holy cow this place is amazing!! Most comfortable bed ever in a hotel!! The room was spacious and…read morevery clean. But not only was the room great the staff was the most friendly of any hotel I have stayed in. Breakfast was a typical hotel breakfast, but the hostess kept it stocked and was also very friendly. My husband is picky about his coffee and he thought the coffee was pretty good and it was a really neat coffee machine. The area felt safe with lots of shopping options near by. If we ever head back to this area, I would have no problem staying here again! Also, if you have time go look for all the Garfield's. :)

One of the nicest hotels I've ever stayed in. The room was spotless and smelled really good. The…read moreentire staff was friendly. Breakfast selection was varied and fresh. There was a pancake machine, yogurt, hard boiled eggs, bacon, potatoes, biscuits and gravy, 3 different types of cereal and oatmeal, muffins, toast, bagels, omelets, and fruit. Huge shower with name brand body wash, shampoo, conditioner, and lotion. The bed was huge and comfy with all white bedding and a lot of pillows.

I had the best time at this Marriott. Looking at the photos I took of my room, I'm reminded just…read morehow much I loved my stay and will always remember it. My visit to Muncie was made all the better just by staying at this hotel. According to the internet, the official name of the hotel is the Courtyard by Marriott Muncie at Horizon Convention Center. Whatta mouthful! I'll just call it the Marriott. I never liked the term "conveniently located," because it raises the question: convenient to whom? It's such a nebulous, throwaway phrase. But literally, this Marriott is conveniently located in downtown Muncie, in the middle of the city and within steps of many restaurants and attractions. There's even a terrific restaurant attached to the hotel that's located downstairs (1925 Pubhouse). The hotel is next door to the Muncie Children's Museum, within sight of the Muncie Visitors Bureau, and across the street from a grassy area where many outdoor concerts happen during the summer. If you want to not use your car very much when you visit Muncie, but you want to do a lot and visit a lot of places, this is a good hotel at which to stay. One of the cool things about this Marriott is that it is a teaching hotel, and provides job training and employment for people with disabilities. I love that. The dude who checked me out of my room, and the homie who kindly sold me a cup of coffee and avocado toast, both had disabilities. My lovely interactions with them were an integral part of me loving my stay. As for my room: It had a comfy king-sized bed with lots of pillows, a TV that you can connect to Amazon Prime and other streamers to watch your favorite movies about hundreds of beavers, a mini fridge to store water bottles and chill a bottle of white wine, and a view that overlooks the city. It is a nice, clean, functional, comfortable, restful and special hotel.

It has been over eight years since my original review of Muncie, Indiana's Courtyard by Marriott at…read moreHorizon Convention Center Since that time, I've stayed in the hotel any time I return to Muncie and it has become a regular part of my travel routine within Indiana. The hotel is a Marriott franchisee owned by Arc of Indiana, a non-profit organization dedicated to supporting individuals with intellectual and developmental disabilities. The hotel is a "teaching" hospital and plays host to the Erskine-Green Training Institute - Indiana's first statewide hospitality training center for individuals with disabilities. The goal is to train folks with disabilities for a competitive wage jobs. The hotel itself is a for profit project that provides an immersive training ground for those interested in hospitality industry jobs.The hotel is contractually obligated to have at least 20% of its employees be persons with disabilities. While Scott Wise's Thr3e Wisemen Brewery was part of the hotel in the beginning, it has been replaced by a similarly themed 1925 Pubhouse that also serves as a training restaurant for Erskine-Green. Opened in December 2015, this Courtyard is a six-floor hotel that is attached to Thr3e Wisemen, the Muncie Children's Museum and the Horizon Convention Center. Originally targeted for the old Roberts Hotel, which was snatched up and turned into condos before the project was greenlighted, the hotel ended up being built on land donated by the city of Muncie. During training, Erskine-Green Training Institute students stay at the hotel, unless they are relatively local and commute, while in their 10-13 week training programs. This also means, of course, that this Courtyard is one of the most accessible hotels you can imagine. Truly. It offers a variety of accessibility options in the majority of its rooms including wheelchair accessibility, roll-in showers, and adaptive equipment for both visual and hearing impairments. Some of the rooms even have automated doors (though, ironically, mine wasn't working during my most recent stay). The hotel was recently renovated as it nears its 10th anniversary. It offers spacious rooms, contemporary/clean decor, a fair pricing point, an in-house bistro that offers breakfast and dinner, an around-the-clock Starbucks option (not full menu), a nice and wheelchair friendly pool, a fitness center, and even a check-in center that has been made accessible. You should know, as it's a tad confusing, that the parking in front of the hotel actually belongs to the new condos. Don't park there. They seem a tad moody. Instead, there's a parking garage behind the hotel where guests park for free (It's $1 an hour if you're just visiting). There's no doubt my affection for Erskine-Green somewhat skews my rating, and I'll acknowledge that while I seldom have any issues on this visit the automatic door didn't work (and it's quite heavy without the automatic feature) and a packed house due to a convention clearly had the staff a bit overwhelmed. Minor quibbles (though having stayed from Friday evening to Sunday, I was a bit bothered that no one bothered to address the automatic door). On the plus side, a previous tip I'd made to lower the bed had actually been implemented. Bravo. As this is centrally located in downtown, the hotel attracts a variety of traveling guests, businesses, and others. On one visit, I even met the duo from Air Supply in town for a concert (If you don't know Air Supply, move on - I'm old. Get over it). The meeting rooms were nicely equipped, there were charging stations all over the place and even more since the recent renovation added charging stations at tables. Profits from this hotel go to benefit the Erskine-Green Training Institute and other ARC projects. So, you have a terrific room at a fair price with great service and you're supporting a great organization working to put folks with disabilities in the workforce. It really doesn't get much better than that.

I'm currently at this hotel just found bed bugs while I was laying in the bed. I went straight down…read moreto front desk employee was nice and called manager they moved me to a different room where I then pulled the sheets back and there was hair and a stain on the bedding went back down she said there was nothing else she could do except give me fresh bedding for ME to change them at this point it's 12AM I'm tire I'll give it the benefit of the doubt now I lay here watching ants crawling on the walls in my new room can't sleep.

Frequently stay at Holiday Inn Express locations wherever we are visiting. This location is pretty…read moredisappointing. Called and asked if we could check in 1 hour early at 3:00 pm - said there is a $35 charge to do so when it appears the hotel is not even 50% occupancy. We decided to wait and come back later. Unfortunately when you come in at dark, there is no lighting in the lot other than the light coming from the lobby and a light from the interstate. Dirty coffee cups, disgusting bathroom floors. We ended up wiping everything down once we got in around 9:00 at night. Maybe we should have gotten a $35 credit for checking in late and cleaning the room? If you are an early riser and the rest of your party sleeps in, don't bother using the bathroom fan, it's loud enough to wake those not only in your room, but also those in the rooms on either side of you! To the lady that manages the kitchen during breakfast, kudos to you. Everything was always well stocked, great job.

I stayed here for two nights with my husband. The front desk employees were super friendly and…read morehelpful. There are two things that made me take away a star. When you walk down the first floor hallway there is a very strong cigarette smell. I believe guests stand outside a door at the end and smoke. Our room did not in any way smell like smoke nor did the second floor. My other reason for taking away a star was because of the pillows. They are a lumpy mess. I did not ask for different ones at the front desk so they might have had better ones. We just didn't get them. Our room was very spacious and clean. The clean part made me want to give them five stars. The carpet was in great shape and felt clean. The bed was comfortable and the air conditioner worked well. All huge things in my book. The location is very convenient. It is located very close to the interstate. But the rooms are still very quiet. I would definitely stay here when I am in town next.

Very dirty. Sheets had yellowish stains. Pillows were also stained beneath the pillow cases. We…read morereceived no apology for the unchanged linens. I wondered what else was left unclean.

I was on an all night flight from San Diego to Indianapolis I had one of those flights that arrives…read moreat 5:30am I was able to pick up my rental and then headed to Fort Wayne along the way I started getting extremely tired and called a few of the hotels in the Muncie/Gas City/Ball State/Hartford City area and all them gave me the run around with some Bull$hit I call this hotel and I was lucky enough to talk w the owner he was the only person in the entire area that was compassionate enough to understand that I was dead tired and really needed a place to stay to rest he gave me an early check in of 7am he is very kind so I pulled up checked out the room he helped me get into my room and I was able to get some peaceful sleep after literally being sleep deprived for over 24hrs I'm an EMT and I'm usually the one saving lives and keeping people alive until they can get the proper care. I felt like this man really did me a favor. I give it 5 stars based on that. The hotel is solid beds clean room was clean. Easy access to and from the hotel . I'm very pleased I'm going to book another night and then get on my plane to go home Thursday morning. Thank you Mr.Owner of the Super 8 in Gas City.

Not a bad little hotel. I'm staying on business and on the company dime for a night…read more I'm disappointed that my smoke free room smells of smoke when I walk in. Given the location, I don't think the lack of a pool is an issue as noted by another reviewer. I think this place is geared towards people who just need a place for the night. Overall, it's very clean. It does have weird rooms with the sink as part of the main area instead of in the bathroom. I don't see any reason to complain about the cable. I don't even have cable at home, and the channels here seem fine. I'm happy to see the flat screen. I've been in budget hotels that still have tube tvs. Fridge and microwave in the room! The free wi fi has a great signal, which is a huge plus! And strangely enough... it's a two story hotel, with NO elevator. I have to assume anyone who is wheelchair bound is automatically put on the first floor. And my room does not seem to be designed with technology in mind. I had to unplug the clock radio to charge my computer. Definitely a lack of outlets. When I heard I was in a Super 8, I cringed, but it's definitely much better than expected.

This was easy to find. Hotel staff was nice. Things stayed safe in my room. Room seemed clean…read more Stayed here for a dog show- so pets were welcomed. That was appreciated. Didnt like shower but didnt hate it. Cant really complain about anything. it was a just typical, well staffed Hampton Inn.

I travel every week for work. As a Diamond member I always try to stay at Hilton properties…read morewhenever possible. I am custom to having great service during my stays, but this location sets the bar pretty high. Brandee at the front desk has shown me a level of hospitality that is above all. She knows me by my name and always greets me with the biggest smile. This is hospitality. Thank you! Josh

The perfect spot to stay if you are visiting a student attending IWU. House has security lock on…read morethe front door and each room has a different set-up with bathroom. We have access to kitchen which has some snacks and coffee in the morning, and breakfast provided on weekends. Very comfortable.

We stayed in our first bed and breakfast and it was wonderful. Even through this terrible time in…read moreour lives of corona virus. Jack Gardner made our stay heavenly. It was like home. The atmosphere was friendly and warm. We loved it so much we are considering leaving California and move to Indiana. The people we meet were friendly, considerate, kind and welcoming. Even while wearing masks. Everyone we'd meet became a new friend and Jack is now my brother from another mother. Anyone passing through should stop here and have a cup of joe with jack at "Jax's Place.

Surprisingly nice! A secure, welcoming lot, conveniently located, quiet, a very friendly check-in,…read morea room with good lighting (fantastic bathroom vanity lighting) and HVAC, CLEAN, a comfy bed, desk and lounge chair, a mini fridge, coffee, hot breakfast - where do I stop? Oh, and fluffy towels... all at a reasonable price. It's not fancy - but it's great for what it is. It'll be the first place I check when I next stay in this area. Thanks to the staff here at the Anderson Best Western Plus: I wish more fancy hotels treated me this well!

This is a very clean hotel. The hospitality is phenomenal. I chose to stay here in the midst of…read moremoving into my new home. I had to bring my dog with me. The front desk lady named Katie agreed to let my dog out while I was away at work. I was very appreciative and very pleased with my stay. They are very laid-back and happy people.

This is my second year staying at this location for state gymnastics. Ironically, the same guy was…read moreworking each time. Appears to be a manager, but is very quiet and seems very overwhelmed by large crowds. Pro - room rate was very reasonable through Expedia. Room is spacious. Breakfast is also a plus although they did run out of waffle mix. The pool and fitness center were both sufficient for our use. The proximity to Ball State, restaurants and Wal-Mart were a plus. Cons - very outdated property.

We were at this hotel on February 19, 2025. If I could give this hotel a -5 I would. So we get to…read morethe hotel and go to check in. This man comes out to check us in. He say's that he is the manager. He was dressed very sloppy and unprofessional. So we get to our room and decide to watch some TV for a while before we go to dinner. The TV kept going off and coming back on. It was very annoying. As I was changing my clothes for dinner. Standing there with my underwear on we hear somebody using their key on our door and he walked into our room. The man apologized and backed out of our room. When we went down to leave for dinner, the manager was gone and a young man was at the front desk. We told him what happened and he apologized. We said that it was not his fault. He said that we were actually supposed to get a different room. We told him that we wanted to get comped for our room. He said that he would check with the manager and the manager would let us know in the morning when we check out. So when we were checking out the manager apologized and said that I would see a credit on my card in a couple of weeks. I will be calling the management at Marriott and reporting this hotel.

This hotel has been recently updated and the rooms are big and clean…read more The staff are always friendly and helpful

One of the worst nights I've had. A train came by after…read moremidnight. Blew its horn every 20 seconds for 5 min until horn faded into the distance. Come the morning, I was forced up bright n early as morning road noise from the street out front filled my room. I got a handicapped suite cause I have a wheelchair. Only 1 roll-in bathroom in the whole building, so the room I got had a bathtub and a shower seat. The shower seat doesn't fit in the tub properly and dumped me out of the tub onto the floor when I leaned to one side to wash. In the end, there is almost nothing you can do except get a discount for your horrible stay. Management just tries to deflect. Karen, the manager, claimed there are no trains near but I looked up the train lines through Marion and there are like 5. She would have been a good cop with those lies. Bottom line is I won't stay here again. Update - lost a star as they don't even have earplugs for their patrons with all the noise. Will move to Hilton down the street. They at least have earplugs.