Angelo and his staff are wonderful. I have used their services many times in the past and always…read morehad a great, friendly experience with my dry cleaning and alteration needs. I recently had a last minute conference to attend out of town. I asked if they could make some alterations to a new blazer and sport jacket. I didn't expect that they could accommodate the short timeline, but they were able to do so within 24 hours. Thanks so much for doing an amazing job! I also had a new pair of pants that needed shortening, also requesting a short timeline. They did so again with a smile. I typically have plenty of lead time to drop things off, allowing for whatever time is necessary for dry cleaning and alterations, but my last two events were out of the norm. I'm very appreciative of their services and know that they really do go above and beyond for the customer. I look forward to working with Brookfield Cleaners for many years to come...

Great local tailor, gets stuff done quickly and good quality. Have taken jeans, pants and dresses…read moreand all come out amazing.

This company is owned and operated by the sweetest couple I have ever met. Not only do they do a…read morephenomenal job of dry cleaning the items I bring on a regular basis but their positivity and kindness is an irrefutable boost to my day. I look forward to the errand of picking up and dropping off my clothing items because it is so nice to be in their presence.

The owners are genuinely nice people, and the experience is always pleasant, that part hasn't…read morechanged. Unfortunately, the quality of the cleaning has. Prices have gone up significantly over the years, and it's hard to justify the premium, especially for items like linen shirts that should be handled with more care. Shirts often come back over-pressed, stiff, or still stained. Most recently, I was charged $10 to launder and press a single shirt--and it came back with lint on it. That was the last straw. It feels like the attention to detail is gone, and sadly, our journey together is over. Just too much for too little in return.

I had a very last minute fashion emergency and Ship Shape was so helpful with getting my dress…read morehemmed and ready for a formal event THE SAME DAY! I would recommend them and thank you so much

I've been a resident of Brookfield for over 20 years, and my husband and I were loyal customers of…read moreShipShape Cleaners for many of them. Unfortunately, things changed dramatically after the store came under new ownership, and we no longer patronize the establishment due to the disappointing customer service we've experienced. In January, I brought a pair of white linen pants to their second location--Ying Wah Laundry at 411 Main Street in Danbury, CT--to be laundered. To my surprise, they were sent to ShipShape in Brookfield for dry cleaning. I didn't need them until May, since white linen isn't exactly winter attire in the Northeast. But when I took the pants out to wear in May, I discovered the RL gold buckle was missing. I returned to the Main Street location and was informed that the pants had indeed been sent to Brookfield. I raised concerns about both the missing buckle and the poor quality of the cleaning. In June, I visited the store twice and was told the owner would contact me--but she never did. July arrived with no calls, no updates. I returned yet again and asked to speak with the owner, Arpi. I expressed my frustration, and she promised to look into it. Once again, she assured me she'd call me back, and once again, I heard nothing. On July 14, a staff member finally called, telling me to pick up the pants--but she didn't clarify whether they'd be in Danbury or Brookfield. Assuming they'd be at the Brookfield location, I stopped by, only to find they weren't there. I'll now have to make yet another trip to Danbury to retrieve them. To make matters worse, I've received voicemails from Arpi that are harassing in tone. She insists I wore the pants; despite the poor job her store did. She outright refuses to replace the buckle or accommodate my request. I've never experienced such unprofessional behavior. To anyone considering using this cleaner: beware. What was once a dependable business has turned into a nightmare. Sadly, while Arpi may be chasing the American Dream, what she's offering the community is anything but.

This place is first-class and almost always gets me my stuff earlier than they promised! Very…read morefriendly people, too. I highly recommend!

Be sure to request price before you leave garment! especially on tailoring!…read moreExorbitant!! Did not see any prices posted in the business!!

I need to go to a laundromat to wash/dry my large heavy comforter and I chose this place. Why? Big,…read moremodern washers, a clean environment and the ladies that run it are so nice! I'll be heading back there today or tomorrow!

Excellent service, great staff. I went to squeaky clean and fell in love. Today I had my clothes…read morelaundered and folded by the staff. I will definitely be a regular customer. The place represents the name. I love! Love! Love! 100%

Courteous and professional. They are always pleasant and accommodating. Highly recommended.read more

I am so disappointed! they told us they could alter my daughters dress, had her try it on, pinned…read moreit and told her when to come back (two days before prom, we dropped it a week and a half before prom) The day she picked up her dress, they told her it could not be done. They said they tried to call her, showed they had the right number, and sent her on her way. I called and was told it needed to be hand sewn which would cost a fortune and they tried calling. No voicemail or missed call! I asked why they wouldn't have told us this the day we dropped it, after they pinned it and saw the beading. He didn't have an answer for me. Unreal, and so disappointed. We have no time to bring it somewhere else!!

In the wake of my father's passing 3 days ago, 95% of customer service has been absolutely…read morewonderful (Social Security, credit cards, funeral home staff). One Stop Cleaners is the exception to that rule. On top of hanging up on me once, the staff member here turned me away exactly 7 hours after sending me a text that said my dry cleaning was ready. In person, when I handed the girl my ticket, the staff member said verbatim "You just called me on the phone. I told you to come back tomorrow." Mind you, my dry cleaning for my father's wake and funeral was sitting on the rack directly in front of me. I will spare her from stating her name publicly in this review. Shame on you.

The staff at One Stop Cleaners New Fairfield is always friendly and thorough. The on-site Tailor…read moreservices are convenient and well-executed. They even completed a much-needed repair on my granddaughter's stuffy that lost an arm! Thank you.

By far the best Dry Cleaner I have ever experienced. My family and I have been using these guys…read moresince 1998, and we have never had an issue, in fact, the owners knitted me a beautiful quilt for the birth of my twins. WOW! Who does that?!?! Keep up the great work D & J :) Your VERY satisfied customer, Nathan

i sought someone to sew 1 suspender button that had fallen off my shorts. i had the button. i was…read morequoted $5 by others. classic cleaners offered to do it for free. but, it is too long a trip to classic cleaners. nevertheless, i was cheered up re such business people still exist.