The female cashier that works at night is very rude, unprofessional and not helpful. She yells at customers, including myself. I was having difficulty with my company gas card, so I was sitting in front of one of the pumps for 30 minutes trying to figure it out. I was the only one at the gas station of 12 different pumps, but I was blocking, blocking who?! She should not be a gas attendant here. I think Burger King's hiring hear a job opportunity for you miss This is a picture of the rude female that works at the front register Dark gray Toyota sedan CA LP # KWV310 Maybe next time you decide to be rude AF at someone maybe don't pick an officer ‍ read more

Pinole Vista Shell - This is a picture of the rude, female that works at the front register CA LP # KWV310 - Gas Stations Near Me - Pinole, California

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They don't sell alcohol after 10pm; a rule completely made on their own. Go at your own risk if they decide not to sell anything including gas to you read more

This gas station is the closest to my house, but they always won't let you into the gas station. The In and Out Burger line. The owner should do something They're losing money and customers. They should talk to the owners of In and Out burger so they respect their business. I really hope the can do something for the employees and the business read more

horrible ,this guy was so rude for literally no reason , we were trying to put gas and he dude there didn't let us

Do not under any circumstances get a car wash here. The machine for payment only takes bills and doesn't give change, so when I put in a $20 bill, it said "Use Correct Change Only," which it didn't say BEFORE I put in the money. There are no instructions (see photo). Then it didn't give me the $20 back and wouldn't wash the car. I asked the clerk, but she said there's no manager on duty. There are plenty of other places to get your car washed so DO NOT go to this one. They will rip you off. read more

Pinole Vista Shell - There are no instructions that say exact change. - Gas Stations Near Me - Pinole, California

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When it comes to gas im really picky when choosing gas for my car and shell gas is one out of 2 places ill go with! In California the highest octane you can choose is 91 and at Shell its labeled as 91 nitro. I highly suggest you choose this one when regarding performance for your car and plus the "nitro" sounds cool! In California Gas isn't looking to cheap right now but at this gas location with a purchase of a car wash you can get 20 cents off every gallon pumped so in my head why not and went with it since the bugs on the front grill won't come off by themselves! I ended up selecting car wash as well and noticed instantly on the gas reader 20s cents off the original price disappeared! After pumping my gas I got the receipt with the code for my car wash and pulled into the car wash window typed in my code and proceeded to enter with a green light letting me know its safe to enter. As soon as I saw the red light I instantly stopped parked my car and sat back and watched a beautiful Water show from my front windshield. The car wash was literally 5 minutes with a extra 3 minute dry time where the dryer actually got off all the droplets. As soon as I got the green light I proceeded through and on my way to enjoy my day with a fresh wash and a full tank of high octane fuel where you can really feel that extra boost! The best gas out there and some great car washes where you can save big while doing both! They also have your typical convenience store items in here as well such as your snacks, drinks, and food. Highly recommend this spot next time your looking for a wash and gas. read more

Pinole Vista Shell - Save big with a wash and gas! 20 cents off every gallon pumped! - Gas Stations Near Me - Pinole, California

I got a car wash there and the wash had a malfunction that caused $3,000 damage to my car that they are not covering. I have to take them to court. And the female cashier that works there is very rude, unprofessional and not helpful. So when she was my point person to get answers it was and has been a terrible experience. read more

The Pinole Vista Shell is in a beautiful location especially during the day when one can take in the sweeping view of the surroundings while fueling up. Gas prices were consistently good. This is a gas station I liked to stop to fill my car up when in the area and once I figured out how to get into the station. The space by each pump is large and maneuvering in and out of both the pumping stalls and the gas station overall is easy. Took me a little time to figure out how to best navigate to the station when in the area and trying to cross heavy traffic to get here, but once I did this station became one of my favorite places to fuel up while living in the East Bay. read more

Female cashier is rude and doesn't seem to want to help customers and a lot of times does not allow customers to use their rewards. After arguing with one customer outside she told other customers they can shop somewhere else. She appeared to be so upset she took it out on other customers, who just wanted to get gas or purchase something out the store. Shows no unprofessionalism and unacceptable customer service. Cannot believe what I witnessed at this location. Customers were being refused service for no apparent reason. I would recommend that people visit a different location unless you are low on gas. read more

Car wash has pigeons nesting inside. Once you finish washing your car they are ready to poop on it. Great business model, get you coming right back in for another wash soon. read more

Pinole Vista Shell - Notice the pigeons on top ready to attack your car once you finish washing your car. - Gas Stations Near Me - Pinole, California

The employees have closed Shell for break or lunch. How long am I supposed to wait?

Wow thanks to Jerome he was so cool the cashier there I left my IPhone 10 he found it ran over to In&out and brought it to me.. every time I come there to get gas or those good frazils drinks he has a smile on his face I can see it through his mask.. also the store is clean and we'll stocked great manager on duty.. Thanks JT read more

Pinole Vista Shell - Car wash - Gas Stations Near Me - Pinole, California

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The worst gas station ever. It's always closed and very, very dirty. Ownership needs to be changed. Or new management. This station is an embarrassment to the community read more

The car wash here is so dirty. Trash everywhere! They should really clean this filth up!!! 1st and last time coming to this gas station! Dirty MFs read more

Pinole Vista Shell - Car wash is dirty af!! - Gas Stations Near Me - Pinole, California

NEVER GO TO THIS PLACE FOR A CAR WASH!!!!!! My wife and i have been here for 30 minutes, and there are 3 cars still ahead of us. This is complete bs. Shouldn't take that long for a 10$ car wash. Wont ever come back here again read more

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I came there late night early morning after midnight and there was a worker by the name of (Brandi) she looked like a meth head. But she was very rude and talked big shit once she was behind the counter, she is disrespectful as hell and kept being this way and lied on me about something she did to the property. If she wasn't at that place of business She would've gotten slapped in her raggedy mouth for talking crazy to me. read more

I pulled up to get gas at 645pm but there was a sign on the door stating that they were on break so I figured I'd wait in the car, 710pm came around but there was no one back yet from "break" so I went to target and came back at 735 but there were customers who arrived before me that were still waiting from the first time I arrived at 645 and every pump had a vehicle waiting for the attendant if there was one... read more

Why they put a gas station if it is always closed when needed. it's just 9:50 at night and you have to wait until 11:30 to put gas. read more

Pinole Vista Shell - Gas Stations Near Me - Pinole, California

$3.95 or $3.75 for regular?! The Shell street light sign says $3.75 for regular as I drove by. I realized I needed gas so I drove in. Gave $20 to the cashier and walked out to my pump to pump gas. The pump LED reads $3.95. Being that the sign clearly reads otherwise I addressed the issue with the cashier. She was unable to help me. There was nothing that the cashier could do. I'd like to believe that I and the staff agree that it is the owners responsibility to not mislead the general populace in so many words. I don't believe much can be accomplished at 3:30 am in the morning. If the owner wants to fix this issue on yelp then I may just remove this negative review. Better this from me than Michael Finney of ABC7 News. read more

Pinole Vista Shell - $3.75 or $3.95 talk about misleading!!! - Gas Stations Near Me - Pinole, California

Over half an hour waiting while the lot is full with people crowded outside waiting for the shift to rotate. As I type this - people are still waiting. It's amazing how a poorly planned/managed location can cause a bigger negative effect on traffic, anger and risk especially during the covid pandemic. read more

Pinole Vista Shell - Been over half an hour and the door is closed waiting for "shift change" - Gas Stations Near Me - Pinole, California

This needs to be fixed! And needs to add a card service. This is the only service for car wash out around this area, and there's no sign prior to entrance that says pay inside first. Now people have to wait hours just to get through . read more

Pinole Vista Shell - This has been here for years and still haven't been fixed! - Gas Stations Near Me - Pinole, California

This gas station is not only filthy but half the time the workers go on break and close the gas station 20/30 minutes at a time they have the worst service!!! read more

One star is generous! Stopped to get a fountain drink. Upon seeing the sign saying "32oz. drinks 99cents" I decided to get a 32 oz. drink. Assistant manager, Barbie, rings it up at $1.89. When I tell her the sign (which is wrapped around the base of the cups) says 99cents. She tells me they're in the middle of a price change. The conversation proceeded with me politely expecting her to correct my total. She was insistent that the price had changed and was unapologetic about their mistake. Even when I explained to her that the proper response was an apology, she was unbending in her insistence that throwing the soda away and not apologizing was her best course of action. Assistant Manager Barbie has been poorly trained. read more

Pinole Vista Shell - Cup holder claims 99 cents. Hmmm? - Gas Stations Near Me - Pinole, California

Dirty station with empty window cleaning stations and full garbage cans. Had one window cleaning squeegee but was broken so I threw it away for them. If I'm paying $2.60 a gallon at least give me soap and water and a garbage can. Lol Lazy gas tenants read more

The car wash took my money twice in last year and did not give me a wash -surprise There is no manager available, so they did not give me a refund, Neither did the machine!! I asked a really rude young guy working inside the station (Andreas) For the managers number and he gave me two wrong phone numbers! Another time they overcharged me for energy drinks-I believe it's about the right time to go to the Better Business Bureau on these fraudulent people read more

Well, don't know about all the haters, but I came here to get some gas, and decided to fill it up when i noticed the price wasn't bad compared to where I usually fill up. And since my car was filthy from sitting out at long term parking at the airport for several days, I decided to get a wash for $8 (the Deluxe). This lowered the cost of my gas by $0.20 a gallon, so seemed good to me. Inside I got a drink and snacks, and the person working here spoke perfect English and was friendly and talkative. The car wash was an automatic brush system, which seemed like it was more thorough and longer than other similar tunnels I have been through, although the air dry system wasn't as good as others I have been in. read more

Stopped at this shell for something to drink and gas late night the clerk there (Charnae) was sooooo nice and helpful. Very bubbly personality even though its 12am really gives the store a good energy when you walk in.Charnae also is very knowledgeable when it come to store issues my pump wasn't working well and she was able to help me and Get it taken care of quickly read more

TOTAL FAIL! Debit Card does not work , hard to read displays and customer service is just straight up RUDE! read more

Pros: Convenient access, nice car wash, close to the freeway. Cons: Sales people rubbing shit on your car and ultimately turning a speedy gas-up into a damn sales expo. Also, when you tell them you don't want their demo, they'll tell you you're rude and will go snicker and point with their sales-scum friends right in front of you. Unless you actually like corporations pushing money-wasting products in your face when you're already paying an even bigger bloodsucking corporation to get the necessary evil called gas, look elsewhere. You've lost my business, Fitzgerald Shell. read more

Witnessed faulty pump #11 break on August 13, 2015 around 2pm. The gasoline sprayed into the air for many minutes, soaking the car and the pregnant driver of the vehicle. The gas station attendant and manager had trouble turning the gas off due to the malfunctioning pump so the situation got worse with gas creating a pool underneath her car. Aside from their apparent lack of safety maintenance of their equipment, what was the worst was that the manager was angry and yelled at the poor pregnant lady, when it was obviously the fault of the equipment. The manager had the gull to demand that the driver pay for the gas and broken equipment. To be fair, the manger didn't force the driver to pay for the faulty requirement but also did not reverse the charges for all of the gas that sprayed and leaked everywhere. I hope the baby doors not come out with birth defects due to this... Shame on this business! read more

Looks like the majority of people here experienced a big fat FAIL when filling up at this gas station. No, I didn't use Debit Card, I used cold hard cash to pay for my gas. But i noticed after circling two times in this gas station that many of the pumps were out of service. Ideally, a gas station fully functional is great, but several broken pumps is a big no-no. I went about my business inside, gave the guy $40, he seemed cool, but at the same time, different then most cashiers, but generally was a nice cool dude. I went back to my car, pumped about 8 gallons of gas, at a rate of $4.29. Californian's going broke at this rate. My overall experience was what you would expect of a typical gas station visit, but low prices and quick service is what I generally seek, but functionality wise, a gas station should be 100% fully functional and that's what holds this place back. read more

Ok service good customer service this time.... Joseph is providing good service smiling face always..... Just keep up the good service....

Great service location whatever.. However is a pain getting in when there's a ridiculous line for in-n-out.. it is honestly annoying that we have to stay in line to get in or block the other lane to wait until someone lets you get in. read more

They have a good car wash and you get 20 cents off per gallon when you get a car wash

Don't come during the weekend for a car wash because the line of cars trying to get clean cars can be quite long, but as a whole this is a great car wash. It smells like bubble gum and the bonus is if you get a car wash they take 20 cents off the per gallon price of gas. If your looking for a quick place to make your car look clean this is the place to go read more

Rochelle was very helpful explaining coffee flavors and size prices to me. I witnessed Roger providing excellent customer service to another customer by opening a register just to help the customer finish his transaction faster. The store is large and great with lots of snack options and some nice sports caps as well. Lots of gas pumps so you won't wait long to get your gad. Cental easy access location and amazing workers read more

I HATE this station!! They advertise a cheaper price on the road sign than what they actually charge you! That price on the sign is if you get a car wash! REALLY? WTF? And that verbiage is soooo small you can't see it while driving and probably wouldn't even notice....but I did! They cashier inside was as useless as ever!! The staff here may speak English...but they sure are dumb and OMG RUDE and kinda scary lookin! I won't get gas here again....I will go the extra distance to save my .20! read more

This gas station sucks!! I pumped $25 with American Express gift card. They put a $99 hold on my card!!!! There should be a warning of such a hold. Needless to say, I will never use a gift card here again. Bad business. I went to the grocery store I thought there was $75 on my card. I was embarrassed. Good thing I had another card :/ read more

I had to go here last week because it was the only place open at the time. Same s--t different day. There was still broken security tape on the gas pumps, almost no water in the squeegee tank, and upon further inspection it was dirty again. No suds were noticeable in the squeegee tank either. It is obvious there are things being ignored by the management of this place. I had to fill my other car in the afternoon on the same day, and went to El Sobrante Shell on Appian Way instead. read more

The worst Shell station I have ever been to. Staff are rude and surly or on the phone to their friends and can't be bothered serving you. Equipment is almost always out of order. read more