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    Pinole Vista Shell

    1.9 (54 reviews)

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    There are no instructions that say exact change.
    Spud H.

    Do not under any circumstances get a car wash here. The machine for payment only takes bills and doesn't give change, so when I put in a $20 bill, it said "Use Correct Change Only," which it didn't say BEFORE I put in the money. There are no instructions (see photo). Then it didn't give me the $20 back and wouldn't wash the car. I asked the clerk, but she said there's no manager on duty. There are plenty of other places to get your car washed so DO NOT go to this one. They will rip you off.

    Save big with a wash and gas! 20 cents off every gallon pumped!
    Bradly P.

    When it comes to gas im really picky when choosing gas for my car and shell gas is one out of 2 places ill go with! In California the highest octane you can choose is 91 and at Shell its labeled as 91 nitro. I highly suggest you choose this one when regarding performance for your car and plus the "nitro" sounds cool! In California Gas isn't looking to cheap right now but at this gas location with a purchase of a car wash you can get 20 cents off every gallon pumped so in my head why not and went with it since the bugs on the front grill won't come off by themselves! I ended up selecting car wash as well and noticed instantly on the gas reader 20s cents off the original price disappeared! After pumping my gas I got the receipt with the code for my car wash and pulled into the car wash window typed in my code and proceeded to enter with a green light letting me know its safe to enter. As soon as I saw the red light I instantly stopped parked my car and sat back and watched a beautiful Water show from my front windshield. The car wash was literally 5 minutes with a extra 3 minute dry time where the dryer actually got off all the droplets. As soon as I got the green light I proceeded through and on my way to enjoy my day with a fresh wash and a full tank of high octane fuel where you can really feel that extra boost! The best gas out there and some great car washes where you can save big while doing both! They also have your typical convenience store items in here as well such as your snacks, drinks, and food. Highly recommend this spot next time your looking for a wash and gas.

    Notice the pigeons on top ready to attack your car once you finish washing your car.
    Tien N.

    Car wash has pigeons nesting inside. Once you finish washing your car they are ready to poop on it. Great business model, get you coming right back in for another wash soon.

    Car wash
    JT D.

    Wow thanks to Jerome he was so cool the cashier there I left my IPhone 10 he found it ran over to In&out and brought it to me.. every time I come there to get gas or those good frazils drinks he has a smile on his face I can see it through his mask.. also the store is clean and we'll stocked great manager on duty.. Thanks JT

    Car wash is dirty af!!

    The car wash here is so dirty. Trash everywhere! They should really clean this filth up!!! 1st and last time coming to this gas station! Dirty MFs

    Theo M.

    NEVER GO TO THIS PLACE FOR A CAR WASH!!!!!! My wife and i have been here for 30 minutes, and there are 3 cars still ahead of us. This is complete bs. Shouldn't take that long for a 10$ car wash. Wont ever come back here again

    Katherine M.

    Why they put a gas station if it is always closed when needed. it's just 9:50 at night and you have to wait until 11:30 to put gas.

    $3.75 or $3.95 talk about misleading!!!
    Kenneth F.

    $3.95 or $3.75 for regular?! The Shell street light sign says $3.75 for regular as I drove by. I realized I needed gas so I drove in. Gave $20 to the cashier and walked out to my pump to pump gas. The pump LED reads $3.95. Being that the sign clearly reads otherwise I addressed the issue with the cashier. She was unable to help me. There was nothing that the cashier could do. I'd like to believe that I and the staff agree that it is the owners responsibility to not mislead the general populace in so many words. I don't believe much can be accomplished at 3:30 am in the morning. If the owner wants to fix this issue on yelp then I may just remove this negative review. Better this from me than Michael Finney of ABC7 News.

    Been over half an hour and the door is closed waiting for "shift change"

    Over half an hour waiting while the lot is full with people crowded outside waiting for the shift to rotate. As I type this - people are still waiting. It's amazing how a poorly planned/managed location can cause a bigger negative effect on traffic, anger and risk especially during the covid pandemic.

    This has been here for years and still haven't been fixed!

    This needs to be fixed! And needs to add a card service. This is the only service for car wash out around this area, and there's no sign prior to entrance that says pay inside first. Now people have to wait hours just to get through .

    Cup holder claims 99 cents. Hmmm?

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    3 years ago

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    6 months ago

    horrible ,this guy was so rude for literally no reason , we were trying to put gas and he dude there didn't let us

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    4 years ago

    The employees have closed Shell for break or lunch. How long am I supposed to wait?

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    12 years ago

    Ok service good customer service this time.... Joseph is providing good service smiling face always..... Just keep up the good service....

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    6 years ago

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    6 years ago

    They have a good car wash and you get 20 cents off per gallon when you get a car wash

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    9 years ago

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    Page 1 of 2

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    Review Highlights - Pinole Vista Shell

    I witnessed Roger providing excellent customer service to another customer by opening a register just to help the customer finish his transaction faster.

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    ARCO

    ARCO

    (19 reviews)

    "Prices are as cheap as the pumps are slow."…read more The pumps are dreadfully slow. It takes far longer than a normal pump--plus, you get to watch those idiotic commercials on the TV pump while you are pumping the gas. However, I did not cooperate. Instead of watching those dumb commercials, I sat in my car with the windows rolled up so I could not hear them. This made me feel like I was getting the better end of the deal. Do you think they deliberately slow down the pumps if they think you're not watching their TV commercials? Next time, I will pay attention to the advertisements, and see if it makes the pumps pump faster. I saved about $5, so overall a pretty good visit. This place can really be a madhouse, so be patient when looking for a spot in line. As I was waiting, a few customers seemed upset that they had to wait. I reminded them they would save about $5 and they instantly cheered up. However, I do not think they were astute enough to avoid those TV commercials. When you go to get back on the highway, it's a little annoying that there is no right turn on red at the main Boulevard. I was a little upset but kept on reminding myself I saved $5. That made me feel better. When I saw the police car a minute later, I also felt good that I had not turned right on red.

    I usually stop here in the mornings on my way to work and there's always a line. I came in this…read moremorning and the huh in front of me decided to hold the line up buying gallons of water. One of their workers was on the floor, she's new and is a black female, she decided to get behind the register to assist me and after we were done I heard her manager reprimand her for it. She told her "when I have 2 people working, I only need 1 on register" how is that smart during morning rush times? Why not just thank her for taking the initiative and helping your customers who are on their way to work? I didn't appreciate that. It was rude.

    Hilltop Food Mart - Icee never fails me here :)

    Hilltop Food Mart

    (22 reviews)

    $$

    I usually refrain from leaving negative reviews unless I've given the business establishment a 2nd…read morechance. I must say the employees here are more than stellar! I'd give them 5 out of 5 stars. However -- the owner is the complete opposite, and is mainly what the 2 star review is for. Background: I've been going to this gas station for the last 8 years, and have spent thousands of dollars using their touchless car wash, with plenty of receipts to show. Issue: Their touchless car wash usually work majority of the time, but anyone reading this, most likely know that their car wash machine will exhibit a malfunction every now and then. The issues often vary like, low water pressure, no soap, no air dryer, no pressure wash at entry. As most folks know, malfunctions are normal with any automated machinery, and that's okay -- it's not the end of the world. The employees here understand that the car wash will break from normal operation, and they do their very best to try to fix things. I appreciate that they actually take the time to observe and troubleshoot. Given that they recognize me as a regular patron, they understand that something is wrong when I raise any issues to them. Kudos to the staff for having the common sense of understanding technology and machinery. The issue I have is mainly with the owner of the business. He seems to be the type of person who's never been wrong in his life, and his natural instinct is to have a condescending defensive reaction. For the 2nd time in the last 2 months, I've been told to go somewhere else instead of acknowledging that the car wash machine isn't perfect. His main resolution is to offer a refund rather than rectify. An offer for a refund is certainly not a bad thing, but also not the best way to handle the situation. He is always adamant that his car wash indicator at the register isn't showing any errors, so everything must be working well... Being in the Software Engineering space specializing in troubleshooting and diagnostics, I would love to teach the business owner some basic logic, but this would be somewhat pointless for someone who always feels they're right. I normally purchase batches of 2-3 Premium washes, which was previously priced at $12, and was later increased to $14. The price increase didn't stop me from continuing to support this local business. Yet, the owner has the audacity to claim he loses money every time I report a car wash malfunction. With his wish for me to take my business somewhere else, I will gladly comply this time around, but here's a nice review for others to see before I go.

    Great customer service they always remember my name. And I only go in 2-3 times a month…read more Super cool crew

    Pinole Vista Shell - servicestations - Updated May 2026

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