Jay was very helpful, great service! I go here all the time and the place is always clean and well…read moretaken care of.

Very poor services. Should be closed. Attendant on a 0300 pm shift, he just liked to scroll his…read moreCP. lazy person I have ever seen. He hated getting up on his chair. When you see the guy(Ram), you noticed that his belly to big, for sitting down. Just remember the person name Ram.

"Prices are as cheap as the pumps are slow."…read more The pumps are dreadfully slow. It takes far longer than a normal pump--plus, you get to watch those idiotic commercials on the TV pump while you are pumping the gas. However, I did not cooperate. Instead of watching those dumb commercials, I sat in my car with the windows rolled up so I could not hear them. This made me feel like I was getting the better end of the deal. Do you think they deliberately slow down the pumps if they think you're not watching their TV commercials? Next time, I will pay attention to the advertisements, and see if it makes the pumps pump faster. I saved about $5, so overall a pretty good visit. This place can really be a madhouse, so be patient when looking for a spot in line. As I was waiting, a few customers seemed upset that they had to wait. I reminded them they would save about $5 and they instantly cheered up. However, I do not think they were astute enough to avoid those TV commercials. When you go to get back on the highway, it's a little annoying that there is no right turn on red at the main Boulevard. I was a little upset but kept on reminding myself I saved $5. That made me feel better. When I saw the police car a minute later, I also felt good that I had not turned right on red.

I usually stop here in the mornings on my way to work and there's always a line. I came in this…read moremorning and the huh in front of me decided to hold the line up buying gallons of water. One of their workers was on the floor, she's new and is a black female, she decided to get behind the register to assist me and after we were done I heard her manager reprimand her for it. She told her "when I have 2 people working, I only need 1 on register" how is that smart during morning rush times? Why not just thank her for taking the initiative and helping your customers who are on their way to work? I didn't appreciate that. It was rude.

OK to start off one night I need to gas real bad so I use my debit card & my debit card end up…read moregetting locked into the gas pump & as I tried to use my debit card to pay for the gas. It got locked in the machine & I had to come back and get it later on. But the young lady that helped me at the register was very nice. & she Called me when she was able to get my card unlocked out of the gas pump and I came and picked it up. They're still nice people in the world.thanks again, Chevron

I don't recommend this gas station if you want to clean your car's front window. The pictures talk…read morefor themselves. I used to manage several gas stations from the peninsula and you'd never experience this situation. I think no matter what, customer should have it easier on the way. I always come to this gas station bc it is the nearest from home. I will still come but I really hope that the person working so the job she/he is getting Pay for.

Everything on this gas station it's great, except the air and water dispenser please repair this…read moreASAP we drivers need this on the gas stations

This is for the carwash…read more It starts with the attendant hand spraying down and soaping up the car exterior as you enter the automatic wash conveyor. The machine takes care of the rest. "Taking care" being somewhat of a figure-of-speech when one sees the side mirrors still full of sudsy foam, and the windshield as wet as a new chirpy nestling in spring. I wouldn't say it's a total waste of money, but it was not worth the $10 considering you had to rely on freeway speed driving to dry off your car (good job, I-80!).

Never again - my car smells like weed because they totally out someone else mat in my Fing Honda…read moreCRV I genuinely don't even know where to start. I get my car detailed monthly, so it's always clean and smells great--this time? The experience was a total fail from start to finish. I went this Saturday, First off, they were out of wax and have stopped offering certain services (RIP to the quality since the cutie left, honestly). After a one-hour wait, I finally got my car back and had to remind them to spray the good-smelling stuff. They did--barely. Then the real nightmare started... The next day, my car smelled HORRIBLE. Like skunk meets spoiled milk. Absolutely disgusting. And no, there's no food in my car, and my kids weren't even in it for days. So this stench? Not me. I have a strong suspicion it's the mats--maybe they're using filthy water or dirty rags, and the smell just rubbed in. Whatever it is, it's burned into my soul because this is not the standard I pay for or expect. Bottom line: Save yourself the headache (and air fresheners). This was my last visit.

Good gas station near the highway exit - prices are fair pump worked easily and the receipt printer…read morewas even working. Gas prices were good - the nearby Chevron was .30 or .40 more per gallon - usually Chevron doesn't charge extra for credit - so that might be .20 or .30 more... Chevron: 5.09/5.39/5.57 diesel: 5.19 Arco: 4.75/ 4.95/ 5.15 and no diesel that I could find... This is nearby the highschool that Greenday went to - so that is a point of interest for music fans. The gas station was clean and bright and overall I think was fine - I do think its a better idea to pay .34/gallon for Chevron - especially if its a car your going to keep for a while.

AVOID!!!! My card got skinmed here. Never again. Got lured by the low gas price. Then next thing i…read moreknow they charged an extra $200. AVOID!!!!!!!!!!!!!!

I don't know if the Smart Stop owns the Marathon gas or not, they must because you can go in and…read moreput money on a gas pump. I went there Thursday, early evening. I pumped my gas and drove home. The next day, which was the 4th of July, not only did I have a pending charge for gas but a pending $200.00 charge! I called my bank and filed a fraud claim. What was really crappy was it was a 3 day weekend. DON'T GET GAS AT MARATHON GAS IN PINOLE!!!

Ok so I almost never leave reviews for place but man ... For this being a newer gas station, it's…read morepretty disappointing. 1. Small gripe but even though it just opened in the last year and a half, it not having the digital card reader kinda sucks. The rest are every other time I stop 2. I live right by and 1/2 the time I stop there the card readers don't work or have errors and I have to switch pumps a few times. 3. Never has towels or window cleaning liquid/water 4. The nozzles pump gas at like a gallon a minute and take forever. Super convenient location but I'll go to another gas station just to avoid wasting time

Disgraceful to the 7-11 name…read more Started out fine but as I expected it's no longer a good or even decent location. Like most other people stated here the location is ran by just downright horrible people. Thats not an exaggeration. Cashiers are not there to help you. Got a good deal on the app? Tough luck you're not getting it here. The cashiers are giving you some other "deal" or nothing. The food is awful. Something as simple as pizza slices, are cooked in huge amounts ahead of time so piles of slices are left to overcook and dry up under heat lamps all day. How this place hasn't been health coded is beyond me. The bathroom is carved up, dirty and almost always missing basic toiletry like paper and soap. The gas prices are okay but there has already been an incident of fraud from this location. Look up "Pinole 7-11 gas station glitch". People being charged literal thousands for gas by "accident". (Sure seems very coincidental this happened at a horrible location). Avoid.

Wow there's nothing I can say to give this place the justice it needs. Very underrated!…read more Great pricing on everything, they have a slurpy machine hot dog machine, and nachos ! So many things here to choose from between a quick snack or tobacco products they've got you covered. Have been coming here for 20+ years never once in that time have the main people made me feel weird. They are amazing people and would give you the shirt off their back to keep you warm that's just the type of people they are. If they weren't nice to you it definitely was you and not them not to be rude , but you had to have done something for them to be rude. They are hands down one of the best shops around. Thanks for always being amazing! Thanks for reading ! Hope this helps !

I usually refrain from leaving negative reviews unless I've given the business establishment a 2nd…read morechance. I must say the employees here are more than stellar! I'd give them 5 out of 5 stars. However -- the owner is the complete opposite, and is mainly what the 2 star review is for. Background: I've been going to this gas station for the last 8 years, and have spent thousands of dollars using their touchless car wash, with plenty of receipts to show. Issue: Their touchless car wash usually work majority of the time, but anyone reading this, most likely know that their car wash machine will exhibit a malfunction every now and then. The issues often vary like, low water pressure, no soap, no air dryer, no pressure wash at entry. As most folks know, malfunctions are normal with any automated machinery, and that's okay -- it's not the end of the world. The employees here understand that the car wash will break from normal operation, and they do their very best to try to fix things. I appreciate that they actually take the time to observe and troubleshoot. Given that they recognize me as a regular patron, they understand that something is wrong when I raise any issues to them. Kudos to the staff for having the common sense of understanding technology and machinery. The issue I have is mainly with the owner of the business. He seems to be the type of person who's never been wrong in his life, and his natural instinct is to have a condescending defensive reaction. For the 2nd time in the last 2 months, I've been told to go somewhere else instead of acknowledging that the car wash machine isn't perfect. His main resolution is to offer a refund rather than rectify. An offer for a refund is certainly not a bad thing, but also not the best way to handle the situation. He is always adamant that his car wash indicator at the register isn't showing any errors, so everything must be working well... Being in the Software Engineering space specializing in troubleshooting and diagnostics, I would love to teach the business owner some basic logic, but this would be somewhat pointless for someone who always feels they're right. I normally purchase batches of 2-3 Premium washes, which was previously priced at $12, and was later increased to $14. The price increase didn't stop me from continuing to support this local business. Yet, the owner has the audacity to claim he loses money every time I report a car wash malfunction. With his wish for me to take my business somewhere else, I will gladly comply this time around, but here's a nice review for others to see before I go.

Never thought I would have to leave a review for a GAS STATION, but here we are. We always come…read morehere for gas and havent had too major issues in the past. However, ever since the "Earnify" app was introduced, we have already encountered a few disrespectful cashiers and staff here. There were a few instances where we showed our barcode on the app (to scan for points), the cashier said it was too late since he had already printed out the receipt. We literally had the phone in hand and ready to scan/told them we had a barcode for the app. He later cancelled the transaction and redid it after we reasoned with him that we've had no trouble using the app countless times. The most recent incident from a few days ago didnt sit well with us. Like usual, we went in to pay and scan the app. We had redeemed an 800 point reward for this tank of gas and paid $100- not only did we not get to use it, we didnt even earn points for this transaction! Went back in to confront him, but he was rude and disrespectful. Shame on you.

ampm has good gas price that we all have been accustomed. This location is no different from the…read morerest of the other ampm's. We primarily stop by this gas station to load up on drinks and snacks before we head out to the range. Parking around the complex can be quite packed as there are a couple of restaurants and a bank nearby.

When it comes to gas im really picky when choosing gas for my car and shell gas is one out of 2…read moreplaces ill go with! In California the highest octane you can choose is 91 and at Shell its labeled as 91 nitro. I highly suggest you choose this one when regarding performance for your car and plus the "nitro" sounds cool! In California Gas isn't looking to cheap right now but at this gas location with a purchase of a car wash you can get 20 cents off every gallon pumped so in my head why not and went with it since the bugs on the front grill won't come off by themselves! I ended up selecting car wash as well and noticed instantly on the gas reader 20s cents off the original price disappeared! After pumping my gas I got the receipt with the code for my car wash and pulled into the car wash window typed in my code and proceeded to enter with a green light letting me know its safe to enter. As soon as I saw the red light I instantly stopped parked my car and sat back and watched a beautiful Water show from my front windshield. The car wash was literally 5 minutes with a extra 3 minute dry time where the dryer actually got off all the droplets. As soon as I got the green light I proceeded through and on my way to enjoy my day with a fresh wash and a full tank of high octane fuel where you can really feel that extra boost! The best gas out there and some great car washes where you can save big while doing both! They also have your typical convenience store items in here as well such as your snacks, drinks, and food. Highly recommend this spot next time your looking for a wash and gas.

Came here to buy water and electrolytes at 9:50pm and she denied me service was waiting outside the…read moredoor and she didn't even tell me that they were closed or not accepting anymore customers inside imagine you were outside waiting with no courtesy of telling a customer fyi they are still open until midnight what a joke