1. Pinnacle Urgent Care

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Lexington, NC

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Pinnacle Urgent Care

3.7 (3 reviews)
Open • 8:00 am - 8:00 pm

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Novant Health-GoHealth Urgent Care

Novant Health-GoHealth Urgent Care

1.8(8 reviews)
14.4 mi

I wish I could leave -star reviews. We didn't get seen,…read morebecause apparently showing up at 4:15 on a Friday when the clinic closes at 5 is 'too late'. The girl at the desk (didn't get her name, it was on 6/19/26) cheerfully offered to make me an appointment for the following day after discovering that I didn't have an appointment. She said they didn't have any availability left for the day. I looked around, no one waiting and all of the door to the rooms were open. Funny. She and the provider were just waiting until 5. She wanted me to make my child wait another day to start antibiotics to treat swimmers ear, so that she didn't have to get up and clean the room again after a provider looked in his ear. That's literally all it took, but the privately owned urgent care in Lexington was MORE THAN HAPPY AND ACCOMMODATING. Unfortunately, I work for Novant so they want us to use these GoHealth Urgent Cares. After this experience, I can assure you I will not. What horrible care to offer to people. If you make it a habit to deny service to people, just lock the door when whoever inside decided it will be too inconvenient to serve any more patients.

My name is Tana. This started on Dec 23, 2025. Made spot saved but it was supposed to be for next…read moreday but got there & it was for the same day. So a tall black to the right, was talking over me & the lady checking me in. She kept saying if I wasn't satisfied with them, I could go somewhere else... This is in Salisbury NC... then she told patient that I was a difficult patient & she knew I heard her..... Then Dr was ok but got impatient when I asked her to repeat herself.??? She said I had the flu....I had a very deep rattling cough but she didn't give any antibiotics of decongestant . I will never go there again. Nasty unfriendly vibe in there... The floater the first day was very very nice. She said they couldn't give their names?? Come on Novant, you can get nice friendly ople somewhere. Thanks

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Novant Health-GoHealth Urgent Care
Novant Health-GoHealth Urgent Care
Novant Health-GoHealth Urgent Care

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Pinnacle Urgent Care - urgent_care - Updated October 2026

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