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Loveland, CO

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Pinnacle Custom Homes

5.0 (1 review)

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7 years ago

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Dahl Design Denver

Dahl Design Denver

(2 reviews)

Baker, Southwest

We were novices at remodeling a bathroom. We wanted to see, feel and touch - that's hard to do at…read moreHome Depot or Lowe's, so we went to the place everyone says to go to - Ferguson's. I'm handicapped and usually walk with a cane. But if I have my doggy stroller (with my Cooper in it) I can skip the cane. We were greeted by a sign at the front door: No Pets Allowed. At a kitchen/bath store? So we zipped up the stroller so Cooper was not exposed at all, but got stopped as soon as we entered. Is that a dog? I explained that I didn't have my cane, and they said if he barks you have to leave. He didn't. Do you have a reservation? No. They reluctantly let us in. We looked around, no prices on anything. We had questions, but no one would help us. We left. A couple weeks later we went back - without Cooper. Still no reservation. Thank God I heard about Dahl Showroom! I spent time getting educated by Peggy Johnson, who was friendly, patient and informative! A few days later we both went back and with Peggy's help we ordered everything we needed for a great new master bath! At Dahl's we felt like valued customers, even before we knew for sure that we would be ordering there! At Fergusons, we were made to feel like low-lives who didn't deserve to shop there!

I was amazed by the excellent customer service, helpfulness, and friendliness of the staff at Dahl…read moreShowroom Denver--especially from Nick Howes and Bryony Brandt. I received great assistance to decide on the perfect sink, faucet, accessories, and garage disposal. It's a wonderful benefit to be able to discuss products and receive different perspectives. Plus I trusted my salespeople, Nick and Bryony, completely. Nick also did the extra steps to have these items delivered to me as quickly as possible since I wanted everything installed before my company arrived. Definitely went above and beyond to help me. I'm completely pleased with my purchases, the superb care of the staff--the whole experience. They are a A+++ company!!

The Showroom at Rampart Supply

The Showroom at Rampart Supply

(4 reviews)

Baker, Southwest

Recently having purchased a under construction condo, and having no idea what I was doing, I headed…read moredown to Water Systems for some much needed guidance. Barbara was able to sit down with me, go over the standard and higher end options to allow me to make an educated choice based on cost and style, rather than instinct and overall lack of awareness about all things home. One thing you'll notice is the selection. It is outrageous! Another thing is you'll need an appointment to get the true experience. This is a must. So, if you are building, remodeling, or just curious about the latest and greatest water oriented products, you should probably check this place out.

Do not purchase the Brizo line from this store. We had issues with our shower head, took time to…read morehave a plumber come look at it because it is the worst shower head/ product line we have ever purchased in our lifetime. Dealt with Lacy at the store. My husband took his time to go to the store to discuss the problem and they agreed to exchange the item. Fast forward two months - apparently Lacy never ordered the shower head for exchange. Then then told us the reason she did not order it was because we had to pay for it upfront. We were NOT aware that we had to pay for the replacement of our defective shower head. So here we are - months later after the expensive master bath remodel and spending thousands on the Brizo line. Terrible customer service. They told us Brizo prefers to do the exchanges this way. I mean really how hard is it to ship a replacement head to the store and just have the person bring the old one in when the item is ready and do the exchange given the fact the product is crap and not working properly. I even asked if the local rep could come to our home to look at how crappy this shower head is and trouble shoot the issue because we were unhappy with the product. Instead Rampart said we had to have the plumber come look at it who did the remodel and at that point - the plumber really did not care - its not like he sells the product line.

Ultra Design Center

Ultra Design Center

(24 reviews)

$$$

Baker, Southwest

Ultra has the ultimate showroom and carries the highest quality brands. We just completed our new…read morehome. Travis at Ultra was fantastic in demonstrating and educating us on all the lines he carries. He also worked closely with our builder and designer throughout the entire build adjusting our order as our needs changed. It is one stop shopping for high end plumbing fixtures and hardware.

I've had the pleasure of working closely with the team at the Ultra Design Center, and they are…read moretruly one of the most valuable resources in the Denver design community! Their showroom is beautifully curated and showcases an incredible range of lighting, hardware, and plumbing fixtures. Everything from stunning kitchen faucets and sinks to bath fixtures, shower systems, and some of the most gorgeous decorative hardware. They also offer wellness products like saunas and steam, all under one roof. I incorporated several of Ultra's light fixtures into a showroom I recently designed, and they were absolute standouts. The quality, aesthetic, and pricing are exceptional, and having the ability to see so many of their products installed throughout the IDC building gives designers such a helpful "real-world" perspective. Beyond the product selection, the team is knowledgeable, welcoming, and genuinely hands-on. Whether in the showroom or the warehouse, every experience has been organized, attentive, and incredibly supportive. I highly recommend Ultra Design Center to anyone working in the design or construction space!

Ferguson Selection Center

Ferguson Selection Center

(7 reviews)

$$$$

Just went in the showroom and was ignored for 15 minutes while the showroom girl sat on a personal…read morecall. What a waste of my time. I went to the other side and was told she was the only person who could help me. Well, they just lost my business. She should have at least acknowledged me. I ended up going to Hughes and had a wonderful experience. It's only a few blocks away with very helpful staff.

We purchased all new Wolf and Subzero appliances from Ferguson in December of 2020 for a new build…read more They called my builder in August of 2021 to see if we had an install date which we were not ready for yet. We are now ready for the install (Feb 2022) and they called to say the stove and beverage refrigerator are on back order....how is that possible when they were already in and paid for more than a year ago??? She then tried to tell me that they didn't have enough warehouse space so instead of calling us to ask us to pick it up they sell it to someone else.....oh, and keep our money (~$50k). My builder informed me of this and I call them and they said they were able to get the stove from another order...like that was a favor for me. However, the beverage refrigerator is not on back order, it has been discontinued. So we already have custom cabinets that have been built and installed for this size refrigerator....which they are now trying to figure out. I don't write reviews very often, but this is just outright fraud. They take my money, order and receive my equipment, then sell it to someone else without me knowing or refunding my money. Sadly we have to now resort to more formal remediation options which aren't good for either party. Obviously I don't recommend this company!

JM Kitchen & Bath Design - painted damage cabinet

JM Kitchen & Bath Design

(16 reviews)

Southeast

Do not use this company. They will not stand behind their product and warranty. They installed…read morecabinets that were damaged. The installer nor did Christine at JM Kitchen and Bath tell us that the cabinets were damaged. I found the damage once I did an inspection. I texted Christine photos of the damage about a week after they were installed in June 2025. I had to text her several more times before they sent a repair man to our house in May 2026. Ten months after they were installed. The cabinets had chunks missing and a screw popping through. The repair man said he could only paint them. I asked if JM Kitchen and Bath had provided him with the color and he said no. All he did was spray paint our cabinets the closest color he had. So, our cabinets are still damaged, and the damaged cabinets are the wrong color. We also had cabinets in which the paint comes off when we clean it with warm water and a microfiber cloth, which is what the manufacturer suggests. I have provided JM Kitchen and Bath with photos and videos showing the paint coming off when we clean the cabinets. After months of Christine coming up with every excuse in the book as to why it was happening, they finally came out and sent a cabinet face to the manufacturer. The manufacturer actually said there was no issue. JM Kitchen and Bath dropped the cabinet face off to our house. I took a video of myself removing the cabinet face from the box, cleaning it with warm water and a microfiber cloth. The cloth clearly showed the paint coming off when we cleaned it. There is absolutely no doubt that paint is coming off when we clean it. I emailed photos and videos to Christine, but she did not even bother responding. This company will not honor their warranty. Neither will the manufacturer Chrystal Cabinet Works. I have text messages, emails, photos and videos that prove everything I have said is 100% accurate.

This is my second time using JM Kitchen & Bath Design. My first project was a complete makeover of…read moremy master bathroom. The vanity and mirror they custom ordered for me was exactly what I had in mind. I was so thrilled with the design and installation that I had them replace all the cabinets in my kitchen in December. We went with Omega cabinets and it turned out much better than i expected. Our kitchen had a couple of odd angles in it and they were able to mask those with the cabinets by building them around the corner. I would have never thought about this on my own. I could go on and on! Just a great experience with the entire team!

JJ's Renovation - Shower carrera tile!! Getting there!!

JJ's Renovation

(1 review)

We cannot say enough about how great it was to work with JJ's! We had been looking for someone to…read morefinish our fireplace wall for a reasonable price and good quality, and feel so fortunate to have found JJ's. From the beginning of the project, you could tell how motivated and excited he was. He listened to what we wanted and provided his thoughts and ideas based on his knowledge and expertise. Throughout the project, he would check-in and make sure everything was in line with our vision. Additionally, we were impressed with the attention to detail and cleanliness that was shown on a daily basis. The finished wall exceeded our expectations and is an awesome addition to our living room that we enjoy everyday. We definitely will hire JJ's again; they were super fun to work with and provide high quality services. We highly recommend him and his crew to anyone needing a home improvement/handyman project done.

From the owner: At JJ's Remodeling we specialize in delivering you all of your Exterior/Interior contracting needs!…read moreWe do everything on the outside of your home from Roofing, Painting, Framing, minor repair to major reconstruction and additions. Check out our photo’s and let some of the projects we’ve completed speak for them self, you’ll see everything for new patio’s to structural frame repair and complete roof replacement. If professional, quality and on time is what your looking for on your next project give us a call!

Pinnacle Custom Homes - kitchenandbath - Updated October 2026

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