very bad customer service. I called to check the status of my order and I am hold from 3pm to 4:40…read morepm and I'm unable to reach someone because the phone line is busy.,SMH.....

These people are so unprofessional and rude they fucked up my eye brows and they sell fake sneakers…read more Don't not shop here !!

I ordered a t-shirt as a Christmas gift & paid for expedited delivery. six days later I got an…read moreemail stating the item was out of stock & offered me 2 different sizes that wouldn't fit! I requested a refund & never heard back nor did I get the refund. I emailed again & didn't receive a reply. I got my refund by disputing the charge on my credit card. the credit card company resolved the issue. a reputable merchant would have issue the refund when first requested & responded to my second email. Harlem Underground has no customer service & kept my money until forced to return it.

Visiting after finding the store online looking for unique souvenirs that didn't say "I Love NY,"…read moreor something like it. We were greeted by Stephanie who took time to help all 4 of us find the perfect gifts to take home with us. When I asked about extended sizing in one shirt, she informed me that it was limited but made sure to show me options that were available and advised on fit when looking for something for myself. She was pleasant and had great energy and didn't make us feel rushed. She gave us great recommendations on other things to see and do in Harlem and made our afternoon of exploring well worth the drive. For unique clothes and accessories, this is a place to see!

I don't care what time you go in this place the line is always long and it's only one cashier.read more

Resolutions to your problem at this company is disheartening, when a company has your money the…read moreconsumer becomes powerless. They will no longer receive my business will shop where I am understood and feel appreciated.

Cool spot to get children's clothing. Dupri carries up to a size 14 but seems to specialize in…read morefashion for toddler girls. They also offer etiquette, tea, and birthday parties. Keep in mind that you have to go up a flight of brownstone stairs to get to the entrance so its NO WAY NO HOW HANDICAP OR STROLLER ACCESSIBLE. still a creative lil concept tho. hope they do well.

This is an amazing infant and child clothing store with products that are nearly unmatched in…read morequality for United States consumers. Yes it's pricey but it't also amazing quality and a high rate of dollar to Euro conversion that is being dealt with. My wife and I were shopping for a coat for our daughter the other day and were SHOCKED at how few companies really make coats that are tasteful, made to last, and have lines that are appealing to look at. For wool coats with a classic but well designed feature set I really only saw one other company in all of Manhattan that could delivery and they too were from the UK. I guess those grey skies in London motivate quality coat workmanship and even for children! Seriously, anyone looking for a special clothing gift for a child and who isn't afraid of buying without economics in mind should be informed that this is a shop to consider. We just bumped into it while shopping on Madison Avenue and heading to another store in the area. Clearly nobody in Yelp was aware of it or if they were they weren't saying... HOURS: Mon - Sat 10am - 6pm Sun 12pm - 5pm

I Needed an impressive present for my niece and this place delivered in every way possible…read more Beautifully tailored clothing both classic & fashion forward...beautiful shoes that I wish they had my size and cool toys made my shopping trip a breeze the sales staff was super knowledgeable about all items on hand and helped me special order half-size from Europe and I was able to get it in time for the party... I highly recommend this standout shop not a cookie cookie-cutter children store this is a truly unique and awesome experience I will go back for sure.

Cute clothes. Workers are extremely slow. Expect to spend most of your time waiting on line.read more

Carter's is my favorite store for children's clothes and I'm excited that there is now a location…read morein Harlem. I give this location five stars because: 1. Good quality clothes and accessories for babies and children at affordable prices. Note there is even a great selection of clearance items. 2. This store is in a great location in the heart of Harlem on 125th Street and is accessible by most trains and bus lines. 3. I know that today was the Grand Opening but the store is well organized and you're greeted from the time that you walk in until the time you leave and sales associates are willing to assist you search for items if you need it. I hope they keep up the good work! I will definitely return to this store! :)

Bought grandchild bathing suit asked cashier before paying for it if I can return it; she told me…read moreyes. My granddaughter didn't even try it on...and it was quite clear she didn't try it on bc I literally brought it right back. All tags including protective garment/hygienic tags were on and you can clearly see they were not even tampered with. I brought it back bc her mother had actually bought her two other bathing suits. It was principle at this point because the cashier told me I could return it! Will never spend my hard earned money there again.

From the owner: Cookie's Kids offers a one-stop-shop for school uniforms, children's clothing, toys, furniture, and…read moreaccessories - all at the most affordable prices in the NYC area. We work with schools across the country to supply stylish and affordable school uniforms to meet their needs, and provide a full selection of uniforms in our stores. Our fashion departments for boys and girls are fully stocked with the latest trends, including separates from U.S. Polo Assn. and Coogi, outfits from Calvin Klein and Rocawear, layette from Baby Starters and Disney, and outerwear from London Fog and The North Face. Our full-service shoe department is committed to helping shoppers navigate the tricky sizing of children's shoes, and getting kids into shoes that look and feel great. With our ever expanding collection of children's products, it's no wonder we're known as the World's Largest Kids Department Store!

Showed up a 4. Apparently that's when it closes because I was standing outside with my baby and the…read morelady was inside the door vacuuming and totally ignoring me. It was just weird. Like, acknowledge my presence and say you're closed. Stupid to spend more money at a "local" store when the place is run like a chain. People are much nicer at Jacardi and Monica and Andy a block away, or just buy online for better customer service.

A little gem of the neighborhood for my kiddies they love coming here! Always a good selection and…read morefair pricing. I'm always a returning customer

everyone in the store so nice I felt so welcome in here. there was literally something for…read moreeveryone. no no matter what style you have you can find something in here. and it's so pretty, very Instagram worthy!

By far my favorite boutique in Harlem or anywhere in NYC. The women who work here are so helpful &…read morethe store is so bright & cheerful!