If I could, I would give Bal Harbour 10 stars. This is simply the best place to live in Pinellas…read moreCounty. All of the staff are friendly and knowledgeable. If something is wrong with your unit, maintenance responds quickly and are professional and friendly. I have lived here for 10 + years and can not imagine living any where else. If you are looking for a place you can truly call home, Bal Harbour is the place!!!!

Super place to live. Well kept and healthy community. Nice pool, tennis, fitness center. Not geared…read morefor small kids. 1 & 2 bedroom only.

Edit- after my review they refunded my cleaning deposit and apologized for the dishwasher…read more I changed to 5 star because I really did love the place. Beautiful pool and common area on the rooftop, comfy bed and close to everything. Thank you!! We stayed in one of the guest apartments while visiting our friends who live here. Loved the location and the fact we had a full kitchen and easy access to all the amenities, especially Publix right across the street! On the down side. We had to buy some trash bags, there was an exposed power strip that was very overloaded and when we opened the dishwasher to look for coffee cups it was full of stale dirty water and mold on the dishes inside. I'd think for the $65 cleaning fee, the place would be clean. Other than that bit of grossness, we enjoyed our stay.

Decided to renew my lease for year 7. The past 3 years they agreed to waive my bike storage fee…read more This year they refused so I told them I would store elsewhere. Without giving me any notice to move my bike they locked me out of the room. They also made no effort to agree to the other terms of the lease renewal. I had to remind them I was supposed to get a free unit cleaning. Currently not seeing any improvement under the new owners either.

Excellent customer service all the way. Maggie, leasing…read moreconsultant, is awesome! She was super helpful and friendly in answering my questions and concerns about the Madison. The maintenance team is awesome too! They are very prompt to respond to maintenance request. Great location to I-275, Publix and walking trails.

It is almost my 10 year anniversary! Best place to call "HOME". Quiet, safe, and comfortable place…read moreto live within the business park area. Lots of places to walk, small lakes & close to restaurants. 12 Minutes from the Tampa Airport, and 7 minutes from the St. Petersburg (PIE) airport. All size dog-friendly community. The management & maintenance staff are 100% phenomenal. Another note - a good transition place to live if you are moving to town while looking for a house. Additionally, we were not affected by any of the storms. Lots of activities, gym, classes, trivia nights, and more! Have made lifetime friends!

Management used to be good and have a caring attitude, it's now turned into a weird standoff ish…read morevibe. It's almost like you feel like the burden asking them basic questions, like some of the stuff I've experienced in the just the last month. For example they randomly deactivated my key fob so I couldn't get into my apartment one day :) even tho I've never missed rent once. They also switched my call box number so I couldn't get in that way either. When I brought this up to them not once did they say sorry, they fixed it which was great but seemed pissed off that I'm even asking them to fix there mess up. My bad I guess lol, then today my car got hit and ran in the parking lot so I assumed oh I'll go ask to see the cameras and that'll give me an answer. They have no cameras except for there workout rooms and the pool. So no luck there for me either. It's just disappointing paying 2k+ for a 1 bed and we can't even get cameras in the parking lots for safety measures, just kinda crazy for 2026 imo

A friend of mine invited me to stay with her in her complex while visiting the area. I must say…read morethat her 2 bedroom apartment with a screened in patio is lovely. The apartment is spacious with modern appliances in the kitchen. My favorite area was the outside courtyard area.

Went over to Epic to just ask what's available. This woman jumped backed, was extremely rude and…read morewouldn't even answer questions--- then starting saying her behavior was because she had a cold. So insulting, rude, not helpful and plain poor representation of the Epic. You see I lived at the Epic when it first opened and I can tell you the women who worked there then vs this lady is very, very different. Why would anyone act this way, to anyone and not just be nice! Then her reaction when I wanted her get her photo for her bad behavior was insane,

The basics are good: The office staff are very friendly and responsive, though hard to reach over…read morethe phone. The maintenance staff usually come same or next day after requesting their services and are great. Amenities are well maintained and kept looking nice. The apartments are decent, and exactly what you'd expect from a slightly older building run by corporate entities and a bottom line. Nitpicky details: If there are broken rules that impede on the convenience of the staff, it's addressed in a lengthy email. If the only ones bothered are residents, they don't do much. My primary example is pet waste. People just leave dog poop everywhere and I can't even use my porch on a windy day because it just smells like old, hot, poo from all the pet waste people don't pick up and the office doesn't address it.

I lived here for three years, and I truly had a great experience from start to finish. The…read moremanagement team, Jasen and Helena, always treated me with kindness and respect and genuinely cared about the residents. No matter what came up, they were always willing to help and made sure everything was taken care of. The maintenance team was also fantastic. Every issue I ever had was handled quickly and professionally, and I always felt like my concerns were taken seriously. One thing I really appreciated was how they were constantly making improvements to the property. It was nice to see management investing in renovations and working to make the community even better over the years. I'm grateful for my time living here and want to thank Jasen, Helena, and the entire maintenance team for making these past three years such a positive experience. I would absolutely recommend this community to anyone looking for a place to call home.

The staff at Allure, including Jason Hellina and the maintenance group are absolutely the best…read more We have lived here for almost a year. The staff have been great throughout this year.

This apartment complex with charge you for every little thing possible. They also will send…read morethreatening letters, and are not friendly over minor issues. They are quite frankly, inhospitable. This is what you get when you join a large business like this. They have complete and utter power over everything. If they charge you for something, you have to pay it. There is no discussing something with them, asking for leniency, or being reasonable. I am sorry that I moved to this place. I wish I had found another place to stay. Whatever they charge for rent now is a waste of money. Go find somewhere else to stay. Also, the only other reviewer is an employee of Marlowe Gateway.

Brand new apartment complex developed by the amazing Greystar. Two resort style pools with cabanas,…read moreexpansive, state of the art fitness center. Dog park and many more amenities to enjoy

I have lived here for almost two years, and it's disappointing how little attention is given to…read morebasic community maintenance. I reported the dog park water bowl almost a week and a half ago because it was full of stagnant water, algae, mold, and mildew. Management responded saying someone would come clean it, but nothing has been done. We are in Florida during extreme heat advisories, and dogs deserve access to clean, fresh drinking water. Instead, the water bowl has been left in this condition for weeks. It's frustrating that something so simple hasn't been addressed. I hope management will finally replace or properly clean the water bowl so pets have safe drinking water.

I would recommend this property to anyone because Maintenance (Pedro) is very knowledgeable and…read morekind and fix things as quickly as possible. Office staff (Cheryl and Naomi) are so kind and knowledgeable. All three are willing to go the extra mile to make sure that we are happy and safe out here.

Melissa is absolutely great patient, friendly, and very hard working. She communicated everything I…read moreneeded to know and helped me get settled in quickly. Even stayed late to make sure everything was good to go!. 5-star service. Great community and work orders are serviced quickly if you have any issues.

Melissa is the most wonderful, professional and customer friendly leasing professional lady that I…read morehave ever met. I have lived in apartments across America for nearly 30 years but Melissa outshines them all. She is pleasant, courteous and very helpful and resourceful. I wish I could hire her for my business. To my amazement she even solved ban IT related issue when I had a problem with my computer to pay the rent. Please convey my sincere thanks to Ms. Mellissa for the outstanding service she provides us time after time. Kindest regards, Dr. Fred Abolfathi