The resort chose not to refund our $300 deposit per golfer due to Hurricane Dorian possibly affecting the course. They didn't inform us until the day that we were supposed to be on property. This was for our group flying in the from West coast. We wouldn't have had time to cancel the flights not to mention have any alternates golf reservations. Very inconsiderate to future potential guests of the resort. Be careful when booking golf trips during any potential hurricane season as you will never see your deposit. read more

My daughter and I visit Pinehurst annually for a golf school . Best time spent !!! Great golf feel - everyone you meet is into the game - my daughter finished the first day by sinking a 15 foot putt for eagle on the eighteenth to card a 79 - then off to the pub to celebrate and retell the round. Truly a Mecca for golf read more

Played #8 today with a group of 12. Super disappointing. Greens were super slow. There was nowhere to get water or any drinks. The driving range grass was really high. Not even close to worth $240 a person per round. There are a lot of other options to choose from in Pinehurst that are better. read more

I'm at a conference staying in the hotel where in fact I'm not a golfer. While most of the hotel's staff is professional and pleasant to deal with, clearly there are a number of the personnel who are treating the non-golfers as dirt. Perhaps the golfers are spending more money, but there is no reason to treat guests differently if you want them to come back next year. read more

Absolutely beautiful!!!! The staff was beyond accommodating. The food was excellent. And the rooms were great!

very disappointing stay. rooms are old and in need of updating. food is at best average in dining rooms. golf is fine except had a horrible experience on number 2. we teed off on number 2 at 7am-when we got to the 14th tee we had to wait for four foursomes to start their round on the 14th tee. nobody told us this would happen and besides i have played lots of golf courses/resorts and never seen this before. since we were in the middle of our round, would have thought we had some sort of right to continue to play. but NO. pinehurst took a 4 hour round and made it into what would have been a five hour plus round. we had to stop since we had flights to catch. it is clear that the desire for revenues far exceeds their concerns about a customer experience. this was my second trip to pinehurst and for sure my last. read more

Background: I played two rounds of golf the weekend of 3/14-3/16 (#4 on Friday, #2 on Saturday) and stayed off the property. I was a guest of a member. First, the good: The actual golf was excellent. I had a caddie for both rounds (Highly recommend Jack if you're heading down there) and the courses were in great shape. Two customer service issues- 1) As instructed by the Pinehurst Resort website, I called the Caddie Master over a week in advance of my rounds to request a caddie. Left a message the first time that went unreturned. The next day I left another message that went unreturned. The third day I called the Golf Shop to try and get this sorted, and they assured me they could help and noted that I would be taking a caddie for both of my rounds. When I showed up at the Golf Shop to pay my greens fee on the day of my first round, they had no record of me ever requesting a caddie. Luckily they were able to provide me one, but it was annoying. If phone calls to the Caddie Master aren't going to be returned, please take that number off your website as the way to request a caddie. 2) My tee time was 2:36pm on #4. I was a single matched with a threesome. Checked in over an hour in advance, then showed up to the first tee about 20 min before tee time and was introduced to the others I would be playing with by the starter. Once it was our turn to tee off, all of a sudden there were five of us. The threesome had their buddy show up at the last minute and now were saying the four of them were going to play and hopefully the starter would make us a fivesome. The starter said he called the golf shop and confirmed the original grouping (me plus threesome), and they had no record of the fourth even paying to play #4, let alone having the fourth spot of the 2:36pm tee time. After some deliberation, the starter, without even asking me, bumped me from my tee time in favor or the 4th member of this group who, again, had no proof he even paid for the round. I was told I had to wait until 3pm when another threesome would be teeing off. The starter never even checked receipts. This now-foursome basically just bullied him into letting them go. The four of them then proceeded to hit 7 tee shots on the first hole. I almost didn't finish my round due to darkness. The next day when I was checking in for my round at #2, I mentioned all of this to a golf shop employee. He apologized, but didn't offer to find out what happened and follow up with me. If there is a reasonable explanation as to why this happened, I haven't heard it. Again, the golf was good, but I was treated poorly. As poorly as I've ever been treated on any golf course as a matter of fact. I play 90% of my rounds at an extremely busy municipal course in Washington DC, and have never been bumped from a tee time. I also played rounds at Pine Needles and Mid Pines that weekend, and the outstanding golf was matched by the outstanding service. It will most likely be a while before I return to the Pinehurst Resort. read more

This is really a 4.5 star review... but we get no halves on Yelp! I have just returned from a visit to the Phinehurst Golf Academy with my partners step dad. Let me say that I had no idea what we were getting into but am still aglow from the quality of the experience. This all started when I expressed interest in reviving my long domrant golf game to my partner. This resulted in a new set of clubs for Christmas 2012 and some lessons with a local pro. After that we decided that a golf school woul dbe in order afer the lessons to really get me focused. SO back to Pinehurst! On arrival we checked in at the main club to get 18 holes in before we even got checked into our lodging. We wheeled up in front of the resort, and dropped our clubs and quickly parked. As we crossed the lawn bowling courts to the resort we began to understand what sort of customer service we were dealing with here. Every single member of staff at least spoke and greeted us and some aske dif thre was anything that we needed. On entering the clubhouse we were ushered to the mens locker room where we turne din our shoes for the weekend and then suited up to get out onto the course. After check in to the golf academy we stepped out of the club house to hit some balls and miraculaously there was a cart with our clubs parked outside ready to go. This became the norm for the remainder of our stay at Pinehurst as things just happened with no fuss, no muss and no effort on our part - for the record: I AM A FAN OF THIS SORT OF EXISTENCE!!! lol After 18 holes we headed to our lodging which was the Holly. Built in 1896, this beautiful property is period perfect and gorgeous with appropriate dark paneling and Victorian colors and design touches. The staff at the desk couldn't have been more inviting or accomodating and our room was spacious and wonderfulin every way. I could write an entire review about the Golf Academy at Pinehurst in its own right, but I will just say this: Sue and Eric and the team at the academy are top notch... they really take care of you and the instruction is not intimidating and seemed appropriate for all levels of golfers (even a hack such as myself). As part of our package we had breakfast, lunch and dinner and enjoyed every restaurant immensley. Our first night was in the Ryder Cup Lounge because we had not made any reservations not knowing how we could feel. Again: excellent service, a great well rounded menu and a nice space. Second night was in the main dining room at the California Hotel which harkens back to the golden age of the grand elegant resorts where every man knew that ajacket was appropriate at dinner. Again a great meal with strong presentation, great service and an impressive wine list. I have to say that the highlight of our dining at Pinehurst was our last dinner which was in our hotel, the Holly, at the 1895 Grille. THIS PLACE WAS UNREAL!!!! I dont feel the need to speak to the service any longer as you should have the idea at this point that these people take awesome care of you no matter where you are or what you are doing. The 1895 Grille has an asolutley beautiful interior and the space is large but has an intimate feel. We took wine with so I had no need for the wine list, but I am sure it was comparable or better to the dining room at the Carolina Hotel. The menu: AWESOME. We started with lightly fried oysters which were done in a corn meal batter. The beauty of someone actually lightly frying something is an oft missed important aspect of true southern cuisine. This dish hit the mark as the oysters were light and juicy and not over greasy. Dinner was steak (my truly favorite meal) which was local and grass fes, flavorful and perfectly prepared. Here is the important part: DESSERT!!! When you order your dinner here go ahead and order the chocolate souffle... trust me when I say that it will be an experience in decadence that you will not soon forget!!! Apologies for this overly long sinded review, but it took every word to give you an idea and I still didnt do the experience justice. This will be the first of many visits that I will make to Pinehurst and the Golf Academy in thespring. read more

Bugs, bugs, bugs. If you bring enough DEET to kill a horse, then coming here would be fun. The problem is the whole place is in the middle of nowhere and is surrounded by nowhere. Golf and that's it. Pretty bad run down hotels, mediocre food, nice golf with giant bugs where ticks carry Rocky Mountain Spotted fever. read more

We recently spent a night at the Carolina Inn so that my DH and his friends could play golf at a couple of the Pinehurst courses. The service was top notch, everyone was very friendly and helpful. Our room was very nice and the bed was very comfortable, however it's far below what I would expect for what it costs for a night. When you break down what we paid, the room by itself was somewhere around $500 for a night and although nice, it certainly wasn't a $500 room. We were lucky that we were at the end of a hall and it was very quiet. Both of our friends said that they could hear everything (and I mean EVERYTHING) in the rooms next to them. The shuttle service was very nice and pretty much on demand and the spa was very nice, but like everything else here, very pricy. My husband definitely enjoyed the golf though! read more

Terrible drinks! I sometimes have an OJ and vodka when I go out to dinner, this is about 3 to 4 times a month. I don't like strong drinks so I have a little extra OJ with my vodka. I didn't realize how weak they make the drinks or I would have just ordered OJ with vodka on the side. I think it's just sleezy when a good resort hotel waters down the drinks. read more

Great facility - Spa treatment, hotel facility are great but the room was a total let down..not very well maintained. Bedding was just awful; my wife and I couldn't sleep at all. This killed it all. The price you pay for a night per person with a Spa package not worth it except the spa treatment sort of saved our day to 2 stars rating.. We did mention it to the Manager on duty Michael the next morning about our experience, he settled the matter with an apology only. That's it. For next time, staying at the Carolinas is not an option for us. read more

Wonderful cozy place. The staff is wonderful and very accommodating. The food was excellent. Highly recommend staying there read more

I just finished a convention at this establishment and found my convention informative and good speakers ! I stayed at the premises and found for the hype not good. Let start with multiple hidden fees, I stayed one night only had time for classes had to pay a shuttle fee for what? That's just one fee. There were others I never got explained and God forbid you ask a question ? A rude response or no response . I have suggested they never use this establishment again and if they do I won't stay here. In the meantime I will continue to find out why taxes estatamated at 34 came out to 65$ . Save yourself a headache stay elseware! read more

My wife and I have been here a few times and it is a top-notch spa. The diversity of the treatment options and friendliness of the staff match or exceed anything that we have done in many domestic cities. If you are a resident of NC, I wouldn't consider anywhere else. read more

Here for business conference. We stayed in Lake View Condominiums and our unit was in bad shape. The "famous" breakfast buffet at The Carolina was very disappointing. Hot food items were cold and the selection was unimpressive for the hype given. read more

I worked for the resort 2000-2002 so every time I come back it feels like home to me. The ambiance is always so elegant yet welcoming. The resort is walking distance to Pinehurst Village and has a couple of dining options onsite including the Ryder Cup Lounge and the Carolina Dining Room. The staff is friendly and professional and make you feel right at home. read more

A trip that was absolutely terrific, went with a large group of friends to celebrate a milestone birthday. The staff were friendly throughout the resort with one exception, felt hurried by the bellman curbside checkin. The food was outstanding at both the Carolina Hotel and the Holly Inn 1895 dining room. The She crab soup was the best I ever had. A special shout out to the wait staff at the hotel. Played courses 7, 8 & 2, pace of play was right on and the courses were in great condition. Our fore caddie Gregg on #2 was a delight to play with, Golf clubs were transferred from course to course for us without a problem, loved not having to manage them. Would definitely return. read more

This is my second trip to Pinehurst and it never disappoints. Lodging is excellent, food is fabulous. The inviting feel of the southern plantation is warm and comfortable. They know how to organize an event. The BMW Tournament was exceptional and the cocktail and dinner parties were perfection. In the past I have had the privilege of experiencing Pinehurst during the Mercedes Tournament and it was also fabulous. A great Venue, if you have the opportunity to experience this southern charm and hospitality, do not pass it up. It's worth the trip :) read more

We were invited here by friends for dinner (we are not members). Food was amazing. Probably the best steak my husband ever had. I had the vegetarian sweet potato enchiladas which were magical. read more

I am writing about Pinehurst number 4 which was an original Donald Ross but has had a number of re-designs; the last of which was Tom Fazio. The course plays long from the blues at almost 6800 yards. It is a fair test of golf with fairly generous fairways, a vast amount of bunkers and some super challenging greens. You have to land the ball in the correct portion of the crowned greens to make par. There is little break for most putts until you are 3 or 4 inches from the hole. If your speed is slow the ball rolls away which in my case meant I left at least 5 shots on the course. The best part about this course is the fact that there are few houses around the course. With the exception of hole 17 you do not see any cars, roads and only a few super nice homes. At $120 after 3:30 this one was a deal. read more

This place does it right. Dining, very good. Amenities, very good. Service, very good. Golf, PHENOMENAL. Everything from the conditioning, to the practice areas, to the number of courses, to the high quality layouts of #2, 4, and 8. The golf facilities are never neglected. Never. They are always striving to make it better. More putting and chipping greens. A really fun 18 hole putting course behind the other practice greens. A huge range. Excellent support facilities, especially now that they have the non-members bar/restaurant. Love this whole place! read more

Great steak and pinehurst potatoes. I felt the salads were good but not great. The service was good but not great. We asked to split some meals ( we ordered 2 and wanted to each have 1/2) and they made us split it ourselves, making it messy and cumbersome. At a 5 star steakhouse, they split it for you in the kitchen. read more

I had a wonderful golfing weekend, My wife blessed me with this trip as a Fathers Day gift and I played 3 rounds of golf in 2 days. I played #8 and #2 on Saturday and then #3 on Sunday morning with my 6 year old son. The course was in great shape and the greens are very fast. The Restaurants were excellent, and the rooms were nice. I really enjoyed the history provided via photos on the wall in the Carolina Hotel. I will love to go back one day. read more

If you only have one chance to visit Pinehurst, go in Nov. or Dec. I know, silly to say for all the golfers out there but the Christmas decorations are amazing! I think I counted over 20 decorated trees (each with its own theme). Lovely dinner in the Carolina room but our favorite is the Holly. read more

Spa is great! The dining room is amazing. The staff is the best. Came here for our anniversary, and felt like royalty. The history really gets at u here. Have and will come back again! Prices here are Premium, but worth it. There just is nothing like this place.... read more

This is my fourth visit and having a great time every time cannot be a coincidence. So, I write this because the resort, the staff and processes deserve praise. The golf is obviously great, but the people and services throughout the village and on the resort seem to be consistent with that if what you would expect from a world class operation! read more

Went here for a work conference. Rooms were clean w/ big bathrooms and closet. Staff was very friendly and the pool was nice. Dining options were too expensive but it's a nice resort so what can you expect. read more

This is my first visit but it won't be my last. Had a great time playing Pinehurst #4. The town is very quiet and there are some good places to eat outside of the resort. Try Theo's Greek RR. read more

I went to the Pinehurst Resort for a work meeting recently. This was my second time visiting the resort. The grounds and accommodations were excellent. My room in the Carolina Hotel was spacious and clean. The staff at the resort were very pleasant and welcoming. The meeting spaces were excellent, as well. Lovell was my banquet captain. He was very attentive and helpful the day of our meeting. read more

The grounds around the Carolina are very pretty. It is just nice to sit on the front porch and enjoy the breeze. The staff is always so nice. The breakfast buffet is great. read more

A very nice hotel, resort and conference center with attentive staff. None or very little of the staff attitude and occasional indifference you suffer in big cities where the workers they belong on the stage. Service requests are not forgotten. Great dining just don't make southern fried your every-meal choice. read more

Beautiful place, rooms are comfortable the food was AA++ the service was amazing too. I loved it and would go back again anytime. Very attentive staff and always professional. Located in a beautiful area with lots to do and very historic sights. read more

Overall my stay was great. The restaurant and coffee shop were great. I was there for a work trip and when checking out I requested to be emailed a final copy of my charges and the front desk said it would be emailed to me. I wait a week and never received the invoice. Long story short, I made 5 more attempts, calling and requesting billing department and was told EACH time the invoice will be emailed and no email. One time the billing person wasn't there and she states her email at 100mph on her voicemail making it kinda difficult to actually catch and I went and tried emailing her and again no response. I called AGAIN, and when I said I will try emailing her again, she tells me her email at 100mph...I never understand why people give their email or phone number at 100mph...can YOU catch an email or phone number that fast?!?! So because she says her email so fast, what do you know, I missed a PERIOD! Finally about 3 weeks of attempting to get my final invoice so I can submit to my employer for reimbursement, I received it today. So overall great resort, EXCEPT, for their billing department! read more

Pinehurst has been on my husbands golf "to do" list for years and we finally visited for an extra long weekend. The historic ambience and southern hospitality of Pinehurst is warm, elegant and inviting. Aside from playing golf, it was enjoyable to just relax on the porch of the Carolina House, listen to the bagpiper or take a walk into the village for dinner or a stroll. A couple of disappointing points of our stay given the caliber of the resort: The food was mediocre at best within the resort area. The 1895 Grille food was much better than the Carolina House but neither were remarkable including breakfast. In addition, the wait staff seemed inexperienced. Almost all of the wait staff at dinners mentioned it was only their first week or second day, etc. and couldn't even pronounce some of the meal names. The Tavern staff was more seasoned, attentive and interactive with the customers (much better experience). Another disappointment was the lack of regard for dress code for resort restaurants at dinner. Published as jackets, dress slacks/shoes we saw more in the way of one step above "just got off the golf course" attire. Theos (in the village) was recommended to us and again was nothing impressive. Outdoor seating and atmosphere were nice though. Next visit we would stay on the breakfast plan because its very convenient for golfers but venture out for dinner options. If you don't mind a short drive, the quaint town of Southern Pines seemed to have some options to try. We visited the Sly Fox for lunch and while only having some appies of a cheese platter and pint of shrimp both were delicious. Only one other point of disappointment was housekeeping. After 2+ days without being left additional soap or shampoo we had to call to request. Note golf resort means multiple showers per day for many so toiletries go quick! Also noticed that entire visit went without wiping down a shelf in the bathroom leaving an ever growing layer of dust each day. The enjoyable parts of this stay far outweigh the few disappointments and we would definitely return but just change our meal plan. read more

I met 5 friends here for a girl's getaway and was overall, very pleased with our experience. We were greeted very nicely by Cullen at the front desk and were able to connect over high tea in the lobby on Friday when we all arrived. They placed us in rooms together on the same hall, side by side and across the hall from one another which was very convenient. The beds slept well and the rooms were spacious and the overall property was very nicely appointed and clean. Some of the carpeted areas were in need of attention but overall everything was in good shape. We had breakfast each morning as part of our stay and that was a treat for everyone. We didn't have an agenda and met in our workout clothes and enjoyed a long leisurely meal while piano music played in the background. It was picture perfect with only one exception. The wait staff was so loud and clanked silverware, plates and glasses so hard that it took away from our experience. I understand they had to restock the cabinets and drawers but it became a situation where the piano was playing, they were clanging over the piano and then having their personal conversation above all of the noise. It was just too much and could have been so much more enjoyable. We tried to find a quiet table the next day but it was impossible. The food was amazing and we will definetely be back again, it just was the one thing that needed improvement and that we wished was different. The fitness center was wonderful and the machines were top of the line. We enjoyed working out each day and it was the perfect balance for those of us who chose not to do the spa treatments. We were still together and on the same schedule but had options to occupy our time while two of the other girls walked the property. Those that had treatments loved their experience and felt it was very professional and although pricey, they would do again on our next trip. The resort is in an ideal location and we opted to go to Southern Pines to kick around on Saturday and enjoyed a great lunch at Sweet Basil Cafe. We walked around the small town in the afternoon and it was very relaxing and fun for everyone with a mixture of high end shops and local boutiques to chose from. It is a huge plus to have the shuttle service in and around the resort. We had cocktails and a delicious dinner at the Pinecrest Inn. The food was very good and we enjoyed the fine dining atmosphere. We wanted to go to the village in Pinehurst on Sunday but all of the shops were closed. The pub where we ate a late lunch was called Drum and Quill and it was very good. It was the perfect spot for us to gather before we all headed back home to our families. The resort was overall a great experience and we will make this an annual girl's trip. read more

After a very unhappy visit to the Ryder Cup Room for lunch, I wrote a review for Yelp. Within a couple of weeks I heard from someone in management who made a concerted effort to answer my concerns and welcome me back (gratis) to the restaurant for dinner. This is indeed appreciated and what I had expected from a resort of this caliber. I will be happy to return (unfortunately, my sister and husband from Boston will not be able to join us) and I look forward to an excellent meal. Thank you! read more

I *love* to golf. If I could actually afford to, I'd pretty much do it all the time. I had the chance to go to Pinehurst while they were renovating for the U.S. Open, and had a very enjoyable time. The courses are amazing - like nothing I've ever played in the northeast. We played #1, #3, and #5. My favorite was #1 (the "members course" - you usually can't get onto it unless you switch last minute and there's an opening) and #5 was very good as well. #3 was far too challenging for us... too narrow and too much OB with every green being like a turtle's back (thanks, Donald Ross). We had a package for 3 nights and 3 rounds, and ended up adding a 4th round as well for a fairly reasonable price (something like $37 apiece for all you can play twilight golf after 3 PM). We played in early April, and did not have any problems with bugs. We got a free upgrade because of the renovations; the main hotel (the Carolina, I think) was very nice, well maintained, and the breakfast buffet was beyond excellent. The staff were extremely courteous and helpful. I really only saw two down sides. One, the place is nice, but it is fairly expensive (especially if you want a round on #2). Two, it is definitely in the middle of nowhere (it's an hour or so off the interstate), so dining options were somewhat limited, even if you popped on over to the adjacent town (Southern Pines or something like that). There was a cute little shopping district but it's very small and a lot of stuff wasn't open, or wasn't open for long. It took us a while to find a cheap dining option to avoid dropping $30+ per meal. Still, I had a blast, and if it were actually in my budget, I'd jump at the chance to go again. read more

The golf was very good although limited tee time windows of 8am to 1pm limit opportunities for true golfers to get in 36 holes/day during fall/winter months. My father and I played #2 and #7. Walking #2 with caddie is a must. (Golf = 4 stars) The real disappointment was the non-golf experience (room and dining) at the Carolina. First, you should be aware that there are different size rooms. Not only did I get the smallest room, I had a lovely view of the employee parking lot and back operations and could barely move in my bathroom from room #435, while my father had a true garden view and a room and bathroom 2x my size in room #461. Not worth $420/night + 10% daily resort service charge. (Room = 1 Star). My dining experience at the Carolina dining room for dinner was even more disappointing. After taking both our drink and complete dinner order, our waiter went missing for 25+ minutes leaving us without food or drink for this entire time. Upon returning our waiter brought out our cold dishes and was very rude. (Dining = 1 Star). Although the golf experience lived up to its billing, I was very disappointed that the rest of the resort did not live up to its billing as one of the top golf resorts in the nation. (Overall Rating = 2 Stars) read more

The general feel is of elitism. I am fine with fancy, but I didn't like the feeling that most of the guests aired of superiority. The housekeeping staff and waitstaff were nice and earnest at least. The front desk was so-so. The breakfast buffet was standard fare for a decent hotel's free breakfast plus smoked salmon, but the scrambled eggs which were labeled as farm fresh were definitely reconstituted powdered eggs, and was over $60 for two! We would never pay that much for what it was. Twice in our single night stay our cards deactivated and we had to trek back to the front desk (not fun with a toddler and preschooler in tow) to have it fixed. Then, while packing up, I FOUND A MAGGOT crawling on the edge of the paper cup cover. We didn't bring food in and were only there one night, so it must have been there before we came in. Otherwise the room felt clean. I told the front desk about it and showed her a picture I took of it when we checked out and all she had to say was "ew, gross!". No assurance it would be handled, no offer for our breakfast to be comped or discounted or anything. Never had that in lower class hotels. Of all the places we have been, this is the only one we would not consider returning to. read more

Pinehurst Resort - There was a maggot on the cup cover in our room. We were only there one night and brought no food, so it was already there! - Resorts Near Me - Pinehurst, North Carolina